Barnitts Reviews

Name: Barnitts
Address: 24/26 Colliergate, York
Rating: 4.81

4.8 Rating 6,408 Reviews

100 %

of reviewers recommend Barnitts

Company Reviews

Metrics

Info

4.8

Based on 6,408 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01904 629429

Email:

websales@barnitts.co.uk

Location:

24/26 Colliergate
York
YO1 8BW.

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Barnitts 5 star review on 21st September 2026

Anonymous

Barnitts 5 star review on 10th August 2026

Margo Erherson

Abigail Groombridge

Barnitts 5 star review on 17th December 2024

Karrie Bradshaw

Barbara Hoyle

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, only thing missing was the info on how to return or exchange the item. Luckily for me this purchase was perfect for my needs. Many thanks, June McCluskey”

Helpful Report

Posted 12 years ago

“Very pleased with service some items were out of stock but I received them earlier than expected. Kept up to date every step of the way. Would definitely use again”

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Posted 12 years ago

“Firstly, I had never come across this company before but I was seriously impressed with the range of products offered by Barnitts! I was like a kid in a sweet shop, seeing an incredible selection of products from a complete spectrum of prices and brands - I liken it to being in an online Aladdin's Cave where it's possible to find almost anything you might be looking for, and maybe one or two things that you weren't looking for! I've added Barnitts to my list of favourite sites and will be visiting it on many more occasions. For those who haven't yet explored Barnitts' website, make yourself a cuppa and have a browse ! Secondly, I was notified by email beforehand of the delivery date of my order, with easy-access options to change the date if it wasn't convenient, and my order duly arrived on the date I had chosen. All items in my order had been extremely well protected by bubblewrap (perhaps just a tad too much!) and so nothing was damaged - I really have nothing negative to say about my shopping experience with Barnitts and will indeed recommend it to all my friends!”

Helpful Report

Posted 12 years ago

“I e mailed an order to you for 1 five bulb centre light and 1 wall light, the following day I amended my order to 1 five bulb centre light and 2 wall lights. A couple of days later 1 parcel arrived, the following day another parcel arrived at which point I called your advice centre to confirm what order had been sent as I am in the middle of decorating and didn't want to open either box until I am ready to hang the lights. I was reassured by one of your staff that only the amended order of 1 five bulb centre light and 2 wall lights had been sent and that is what I would be charged for. On receiving a statement from my bank on Saturday I was surprised to find that I had been charged for both orders at which point I opened both parcels to find that both orders had been delivered to me. I naturally called your advice centre again to have one of the parcels collected and returned to you. I am hoping that my account will not be overdrawn and that I will not have bank charges to pay. I feel that under the circumstances that your firm should pay any bank charges that may come my way as I feel I am not to blame about the two orders that were sent to me. I feel at the present time that I would not recommend your e mail service to anyone else and that they should only buy anything directly from your store.”

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Posted 12 years ago

“Fast free delivery - well packaged - goods as ordered!”

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Posted 12 years ago

“Received with thanks very good service, Made shopping a pleasure again Many thanks David Williams”

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Posted 12 years ago

“MY DELIVERY WAS GOOD AND ON TIME HOWEVER, I SUBSEQUENTLY TRIED TO RING TO PLACE A FURTHER ORDER AND WAS MET BY ANSWERPHONES, PEOPLE WHO SAID IT WAS THE WRONG DEPARTMENT ETC SO I WENT TO OUR LOCAL B & Q!!”

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Posted 12 years ago

“Fast and efficient. Excellent service”

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Posted 12 years ago

“No problem with timing of delivery, very well packaged, and just what l wanted.”

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Posted 12 years ago

“I bought Dualit toaster elements. The genuine article, cheaper than from Dualit, quickly delivered, excellent friendly service.”

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Posted 12 years ago

“How good is barnitts! Brilliant service. Thank you.”

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Posted 12 years ago

“Ordered items originally out of stock, but I was kept informed of the likely delivery date, and in fact the items arrived ahead of the estimate. very happy with the quality of goods delivered.”

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Posted 12 years ago

“Very quick delivery using dpd as the courier (excellent choice!), heard Barnitts on Minster FM and very glad we used them!”

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Posted 12 years ago

“My grandsons where really pleased with their Smash water bottles, especially as they were coloured. Very speedy delivery.”

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Posted 12 years ago

“Very pleased with service, although one item came in the morning and one came in the afternoon luckily I was in. Both items were supposed to come together. Having said all that the service was very prompt from start to finish.”

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Posted 12 years ago

“Good communication with all parcel tracking info. Parcel well packed; arrived very quickly and was exactly as described. Very pleased. The shop in York is a real gem;you could spend all day in there.”

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Posted 12 years ago

“Excellent communication re delivery.”

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Posted 12 years ago

“Even though there was a delay with the goods they informed me and delivery was exactly when they said and timing was spot on”

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Posted 12 years ago

“I think this is the second time I have completed this.”

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Posted 12 years ago

“Having shopped at Barnitts in York on several occasions, I had high hopes for their online service. I wasn't disappointed! My Dualit kettle was a reasonable price, the packaging was excellent, and the despatch was super-swift. Excellent service”

Helpful Report

Posted 12 years ago

Barnitts is rated 4.8 based on 6,408 reviews