Barnitts Reviews

Name: Barnitts
Address: 24/26 Colliergate, York
Rating: 4.81

4.8 Rating 6,178 Reviews

100 %

of reviewers recommend Barnitts

Company Reviews

Metrics

Info

4.8

Based on 6,178 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01904 629429

Email:

websales@barnitts.co.uk

Location:

24/26 Colliergate
York
YO1 8BW.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of products, easy to use website. Only request would be that when delivery is going to be delayed an email could be sent out telling the customer this. When I emailed asking for information on my delivery I was replied to promptly and my order was dispatched and with me within 24 hours of my email.”

Helpful Report

Posted 9 years ago

“The website was easy to use and Barnitts kept me updated on the anticipated delivery of my goods. I would use this service again.”

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Posted 9 years ago

“Fast responce to fulfilling order”

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Posted 9 years ago

“These review requests are rather strange. What's the difference between Normal and Good? Is Normal accepted as being less than good? Is Very Good amazingly different from what I'd expect when simply ordering a mug? If I don't choose 'Very Good, is this somehow seen as an adverse criticism? Strange, see? As it is, my mug arrived quickly, very well swaddled in bubble-wrap and in perfect condition - which I'd expect anyway or I'd have something to say!! Perfectly satisfied, thanks. (So is that Normal, Good, or Very Good? You choose.) RW”

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Posted 9 years ago

“I was kept accurately informed of order delivery dates. All products as described and good quality.”

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Posted 9 years ago

“Item itself is great. Easy to put together. Looks good. Sturdy. Etc etc. However, was out of stock so had to wait quite a while for delivery. Needed it earlier so not v happy about that. Other than that, am pleased with item.”

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Posted 10 years ago

“Easy transaction. Quick delivery ... sooner than expected ...”

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Posted 10 years ago

“Some of !y items I ordered were no longer available but are still on your website but apart from that no complaints”

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Posted 10 years ago

“Seems to work.”

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Posted 10 years ago

“Very quick postage”

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Posted 10 years ago

“I was kept informed about my purchase but not the delivery date. I was told it had been dispatched but nothing more. I just happened to be leaving the house when the delivery arrived. So may I suggest informing customers with more detail as to date and approximate time of delivery? I am aware that timing schedules are difficult but AM or PM would be better than nothing. Thank you. M Bagnall”

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Posted 10 years ago

“Unfortunately one item - a kitchen bin - arrived dented but on e-mailing Barnitts this has been dealt with promptly and I await the replacement.”

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Posted 10 years ago

“Barnitt's is our favourite shop ever! No problem with the product although the carrier sent us an email to tell us of the delivery date on the actual day - after we had left for work. They did deliver when requested without a problem but a bit more notice would have saved a wasted journey, fuel costs etc”

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Posted 10 years ago

“Good service, although I think they should use a delivery service that can track items.”

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Posted 10 years ago

“I did wait quite a long time for this item only because I ordered two and they could only supply one as it has now been discontinued. Apart from that, the one I did order arrived safely and I am very pleased with it.”

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Posted 10 years ago

“Good Service, apart from when I'd forgotten to put the Discount Code in at the checkout. I tried to email to tell them what I'd done, but that part of their online system doesn't work, so I ended up paying full price”

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Posted 10 years ago

“Hi Iam interested in these mugs as Iam an exserviceman what you call an aged veteran. I am 84 ,in October I shall be 85 &a long standing member of the Royal British Legion. but your service could be tightened up a little like if the item is out of stock you should inform us before we make our orders.”

Helpful Report

Posted 10 years ago

“We ordered three items that arrived when we were told they would. The box they arrived in was damaged but the packaging inside protected the items. The service was good, the website was easy to use and the items themselves are excellent. Will definitely shop here again.”

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Posted 10 years ago

“Excellent customer service, very helpful and will definitely shop there again”

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Posted 10 years ago

“Excellent product , really happy with it .”

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Posted 10 years ago

Barnitts is rated 4.8 based on 6,178 reviews