“Always a pleasant experience to hire a boat from here. If you love the Broads and want another fix, then I can recommend BB for your next trip. Thanks again. A.”
“Office staff weren’t really interested when I reported a few little faults that we had with the boat we had, she didn’t even write down the issues or the name of the boat, it probably went back out on hire without the faults being addressed.”
Thanks Melanie
That's so great to hear
As a returning customers you will receive one of our hampers - other customers like them quite a bit !!
All the best,
The Team at Barnes Brinkcraft
“This holiday has been smooth from start to finish.
The staff at the boatyard are so friendly and very welcoming. The boats are very well equipped with everything you need, very modern and stylish. I highly recommend you download there own mobile app as this gives you so much information it incredibly. (10/10 for the app) in a week we completed most of the broards but we did have to top the fuel tank with another £50 as we was against the tide some of the time. We will be back again 💯”
Thank you so much Richard
And for the shots demonstrating the LEDs in the twilight - I find them really useful when finding my way back to the boat from the pub in the dark !!
All the best,
The Team at Barnes Brinkcraft
“Thank you for an excellent holiday. Your service is first class. Picking up the boat and returning it was handled efficiently by yourselves. Although the boat is showing its age now, everything thing worked perfectly. We have every intention of returning to holiday on the Norfolk Broads and we will be using Barnes Brinkcraft again.”
Thank you Kenneth
This is very much appreciated
We look forward to seeing you again in the not too distant future
All the best
The Team at Barnes Brinkcraft
“The jib sail was a nice property but it had not been cleaned properly. There was old webs with flies in the the single beds in the roof were bad you could feel the springs in your back, so much so we left to go home early Thursday evening instead of Friday. The ovens were not clean either.”
“My 14th time with Barnes Brinkcraft in 9 years and it's as good now as it was back then, in fact, I think I can safely say, it's even better! Love Wroxham, love Barnes Brinkcraft, can't wait until I next visit! 😊”
“Very good service polite staff from start to finish.The boat Blenheim had every thing that we needed apart the oven was not working properly but all in all a very good holiday. Thank you”
Thanks Mark
Much appreciated. We'll add this to the fix list
FYI - we have on call engineers who can pop out to fix stuff like this - even after normal working hours
All the best
The Team at Barnes Brinkcraft
“Sadly, the "Sunrise" boat we were provided wsith was not in good order. The steering did not work properly and should never really have been allowed out. However, not wishing to appear as a 'moaning customer' we put up with the issue for a short time befopre it was very clear that furthger progerss was noit safe. The did send out and engineer to rectifie the issue by refilling the steering oil resevior, which helped a little but did not fully restore the steering to the correct working order. The propshaft stern gland also leaked massivly, requiring the bilge pump to run almost constantly. Having worked fore many years iun the boat building industry, it's very concerbing thatr a vessel in such poor condition was allwed to be kept in service. Why did we proceed? Had the 'knowhow' to deall with the issues and not ruin our day out with friends.”
“Very welcoming, good info provided and a professional manner all round. Accommodations were first class and furnished to a high standard. Would use again with confidence.”
