“Booking online was pretty simple but I was disappointed not to receive a booking confirmation email. I just emailed receipt for the deposit which gave no details of the booking and extras it covered.”
“Very helpful staff, showed us how everything worked and answered all our questions. The day boat we hired was easy to operate and was kept in a lovely clean condition. We would use them in the future without hesitation.”
“Well organised The engineer came within half an hour when I had a problem with the sliding canopy
The food hamper was excellent and the general condition of the boat was good.”
“All the staff sre happy, and really helpful. The boat was awesome..wi-fi a huge bonus. Front and rear thrusters make mooring a pleasure. Brilliant holiday, thanks Barnes Brinkcraft.”
We're delighted you had such a good holiday, Diane. It's great to hear the boat suited you so well, and those thrusters certainly help take the stress out of mooring.
Weāll pass your kind comments on to the team as well.
All the best,
The Team at Barnes Brinkcraft
“Wonderfully helpful and happy staff, nothing is too much trouble. Perfectly situauted for wxploring Wroxham and the wider Broads area. We love it and have already booked again for 2027.”
“I was unable to book the duvets on the website.
I had to phone your company to find the address of the property.
Having filled in the dates, some of the properties were unavailable and I had to go through the system to find this out.”
“The staff were very friendly and efficient. The boat was as expected, except the beds were extremely uncomfortable. This will stop me hiring again unfortunately as I came home after 3 nights exhausted from lack of sleep! We took an extra duvet but even lying on top of 2 duvets, I was waking up in the night with sore back and hips.
The rest of the boat was fine, except the WIFI did not work after day 1 and we couldn't find any instructions to reboot the router. But not a great issue as we were there to switch off and relax anyway.
The trip itself, the Norfolk broads was wonderful. Great location, amazing nature. In future though, we will only hire a boat with comfy beds!”
“As usual excellent and easy procedures. My 1st experience was back in 1971 and have been coming back every since. Bit long in the tooth now for a boat so have thecottage luxury. I was at Horning moored up in 1987 in the greatstormHad a Lady Moore boat then”
