“Very well organised, staff super friendly & efficient & dealt with our late change of booking with sympathy & no fuss. Handover of the boat & transfer of stuff on board was again well planned & made it very easy for us oldies.
Felt reassured that our holiday would be well managed.
Would like to see a little more consideration to environment in terms of eco washing up liquid, etc. Other than that a fabulous experience that we would recommend.”
Hi David
Many thanks for your kind review. We take your point about the eco washing up liquid - and will look into it
Hope to see you again soon
The Barnes Brinkcraft Team
“I had trouble with a form at the end of booking trying to record names. I was not told that I would receive an email with a similar form to complete. Also the opportunity to determine bedding requirements was somehow lost.”
Hi Richard
Thanks for the feedback - this is really useful. We will try and improve on this. I must admit we ask several times as we don't always get the information we need the first time we ask !!
Yours
The Barnes Brinkcraft Team
“This was our 3rd time staying in the lodges and we have had 2 boats as well. We have also booked for next year
The staff are always very helpful and make things easy so we can enjoy our break. Having the day boat out of peak season is an added bonus.
Thank you to the team at barnes brinkcraft.”
“As always the experiance with Barns Brinkcraft can only be discribed as as good as can be. We have in the past used other companys, and to be fair, they have all been good. However since using Barnes Brinkcraft we feel we have found the best. Though we are not getting any younger, while we can we will continue so sail ( cruse ) with you, Yours Keith & Sue Woonton. North Yorks.”
“Really lovely clean accommodation overlooking the river. Plenty of space for us as a family of 6 and the welcome bits (Prosecco, tea & coffee) were really appreciated. Kids loved the day boat, we had a great weekend and will definitely return in the future.”
Thanks Samantha - we aim to please and hope to see you soon. BTW - we are currently running an early booking discount for 2026 !
Yours
The Barnes Brinkcraft Team
Thank you, Adrian
We're really glad to hear you had a good time - hint hint, we are currently offering an early booking discount for 2026
Yours
The Barnes Brinkcraft Team
“My thanks to all at Barnes . It would be unfair to single one person out because it would not happen without the team effort. Many thanks for the hamper ,it was a fantasic treat. I'm sorry we caused a bit of overtime on Saturday ,but all is ok now .Thanks .We are looking forward to being with you next year .
This a company is a company that goes the extra mile to make your holiday a success thanks to all
Annette & Keith Grant”
“Our experience with Barnes has for the most part been positive. I think the only negative was the reception staff on our arrival & departure. We found the same member of staff to be quite abrupt when they could have been more welcoming. We found the booking procedure easy and straightforward and the location is very good to start our break. We will more than likely book again with Barnes Brinkcraft for our 2026 break.”
Thank you Simon
I am sorry you experienced this - normally our team our pretty welcoming and I am sorry you didn't experience that on your visit
All the best,
The Barnes Brinkcraft Team
“The Sunshine boat we hired for 1/2 day was just perfect. It was cleaned, full of fuel and ready to go when we arrived. The guy at check in was very helpful and pleasant and gave us a good run through on the boats operation and safe use.
We had the perfect sunny weather which made the experience very enjoyable.
Great service, good value for the time we hired the boat for and the broads are a real treasure to be enjoyed.”
