“Very helpful staff and did not have to wait long to get the boat , very nicely presented boat , unfortunately I went for a electric one, very unresponsive, apart from that great day”
Thanks for the review, Iain. We're pleased the team got you out on the water quickly and that you enjoyed your day overall.
We appreciate your feedback on the electric boat too, we're glad you still had a great day on the Broads.
All the best,
The Team at Barnes Brinkcraft
That's lovely to hear, Paul. We're delighted you had such a good holiday, and it's great to know the team looked after you throughout your stay.
We look forward to welcoming you back again.
All the best,
The Team at Barnes Brinkcraft
Thank you for your continued support. We're delighted you've enjoyed so many holidays with us over the years.
We look forward to seeing you again in September.
All the best,
The Team at Barnes Brinkcraft
“The house was incredibly clean and the whole operation was very well organised. We loved the complementary day boat hire too.
The top floor bedrooms were very hot and only limited ventillation was possible.”
We're so pleased you enjoyed your stay and found everything clean and well organised. It's great to hear the complimentary day boat was a welcome bonus too.
The recent spell of hot weather was certainly warmer than we're used to, so we completely understand your comments about the upstairs bedrooms. We hope to welcome you back again soon.
All the best,
The Team at Barnes Brinkcraft
“The service and overall experience was excellent. I have three comments on the Electra. Firstly, our boat made a fairly nasty graunching noise at full throttle. Secondly, the enclosed cabin lacka any ventilation which on a super-hot sunny day like today makes it very uncomfortable for the driver. Thirdly the plastic sheet that folds over the instrument panel, when folded back, reflects the sun in a way that it can make it quite difficult to see where you are going. It needs an anti-reflective surface on the under side.”
Thank you for the review, Julian. We're really pleased you enjoyed your day overall, and we appreciate you taking the time to share such helpful feedback.
We'll pass your comments about the noise, ventilation and dashboard cover on to our engineering team. The recent hot weather certainly highlighted a few things that aren't normally so noticeable, and feedback like yours helps us continue to improve.
All the best,
The Team at Barnes Brinkcraft
“Boat was great had a fantastic weekend. only issue was upon arrival. Was told someone would come to us in 15mins. But wasn’t told to go to office and register so hour later went to office to find this out 🤷. Have used Brinkcraft before would use you againđź‘Ť”
Thanks for the review, Paul. We're really pleased you had a fantastic weekend, and it's great to hear you'd choose to holiday with us again.
We're sorry about the confusion when you arrived, and we appreciate you pointing it out. We'll pass your feedback on to the team so we can make the arrival process clearer for future guests.
All the best,
The Team at Barnes Brinkcraft
It's great to hear the boat worked so well for your family. We're pleased everything was straightforward from check-in to check-out, and that you had a great time.
We hope to welcome you back to the Broads again soon.
All the best,
The Team at Barnes Brinkcraft
“The booking process was very simple and straightforward. I choose the boat I thought most suitable from the description, checked availability and booked immediately.”
Thank you for the lovely review, Ginny. We're pleased you found the booking process simple and that the boat descriptions helped you choose the right one with confidence.
All the best,
The Team at Barnes Brinkcraft
Thank you for the review, Craig. We're pleased everything was straightforward, from choosing the right boat to getting out on the water. That's exactly how we like to keep it.
All the best,
The Team at Barnes Brinkcraft
Thank you for the lovely review, Peter. These things happen, and we're just glad we could get everything sorted for you. We hope you had a great time on the water.
All the best,
The Team at Barnes Brinkcraft
“Excellent facilities and location. Staff friendly and helpful. We had great fun on the day boats that were provided. We as a family had a fabulous time”
