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True Toys Reviews

4.6 Rating 10,894 Reviews
90 %
of reviewers recommend True Toys
4.6
Based on 10,894 reviews
Shipping & Delivery
Delivery Methods
Courier
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

This is the third year I’ve used bargain max and I always find amazing toys for amazing value! Using Klarna to spread the cost is a massive help too as I’m able to buy the bigger presents in time for Xmas , thanks again for making it that little bit easier for me this year ! I always tell friends and family how good your site is x
Helpful Report
Posted 3 years ago
Never heard of this site so thought would give a try. Will definitely use again. Packaged and delivered amazing, although it is longer delivery times then most. Prices really good everything in stock unlike most sites.
Helpful Report
Posted 3 years ago
Ordered 2 items recieved one , the courier they use is poor , I spoke to customer services item was reordered still not received it they sent me tracking number , but courier never delivered on day said they was rescheduling the delivery and haven't heard anything since told company and as of this minute no response .
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Posted 3 years ago
I ordered over 2 weeks ago or more. The delivery firm keeps sending text parcel to big we will get another delivery firm. They send a text they never turn up. I cant sign in to my account i try to reset password no link is ever sent and my email is set up as i recieved emails. Is this company legit?
Helpful Report
Posted 3 years ago
You used Evrie to deliver my products. Box was open both ends and toys are missing
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Posted 3 years ago
Hi, Thank you for your feedback. I do apologise for this. We have made improvements as to how we package orders to avoid these issues in the future! I can see a member of our customer care team processed a replacement to you for the missing item and the issue has been resolved. Thank you, Bargain Max
Posted 3 years ago
Ordered item never arrived. Difficult to contact to find out where my parcel was to be told parcel was lost and now item not in stock, 18 days after ordered. Luckily ordered with payment through Klarna as first time I had purchased from here so didn’t have to go through process of getting a refund. No apology and would not recommend after reading so many bad reviews on Facebook.
Helpful Report
Posted 3 years ago
Ordered a Princess scooter and Bing helmet. Got a broken box along the top with various things in. ?? Not mine two address labels one was mine the other for a lady called Mandy who lives in Oban can’t contact you as your phone lines bad
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Posted 3 years ago
Have been using bargain max for around a year now, always delivered within the time frame. Brilliant toys to chose from at fairly low prices.
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Posted 3 years ago
I love this site, its perfect for my son's birthday and Christmas presents. Free deliveries on all items. Never had a problem with any of my orders. Toys are cheaper then in the shops.
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Posted 3 years ago
Fast delivery. Would definitely use again. The item I bought is a Christmas present so not tried yet, but it looks great
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Posted 3 years ago
Terrible company waited 3 weeks and contacted them and they said they lost the delivery tracking number and gave me an option to cancel or reorder I ordered again only to be told the item was out of stock and canceled my order I don’t believe they had it in stock I had to give 1 star to leave a review or it would have been a minus score I would recommend not to use this company
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Posted 3 years ago
Order placed 11 days ago. No update on delivery. Not received and haven't heard back after contacting through the contact form.
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Posted 3 years ago
Ordered a collectible Lego set of which they squeezed the box into and box too small and totally crushed the box The customer service response time was extremely slow although there was an order of partial refund if I keep the item but once I agreed to this nothing more happened and just gave up
Helpful Report
Posted 3 years ago
Really disappointed that still not delivered after a week My sons main present for his birthday today and hasn’t changed its status on delivery update. Courier hasn’t even received item after 4 days Really disappointing as was no option for a next day delivery at checkout
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Posted 3 years ago
I have used BargainMax for a while now,it's a great shop and never had any problems. Will continue to use it. Thankyou Kind Regards Beth ☺️
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Posted 3 years ago
i bought roblox piggy head and Mr potato head and received crayons and a peppa pig play mat. The order couldn't be more wrong if they tried. Also the box was open and damaged
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Posted 3 years ago
I don’t believe the 4 and 5star reviews are real Ordered in September still waiting Sent several emails No one ever responds Alice Connolly
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Posted 3 years ago
Really happy with the product I bought. Will be ordering from you again. I like how you can pay by using klarna clearpay or laybuy. I like how you don't have to spend loads to get free delivery Would certainly recommend you
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Posted 3 years ago
Ugly uglier than I have ever seen
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Posted 3 years ago
I ordered a toy bear which never arrived. I was promised a refund but three weeks later my refund has still not arrived Do not use this company. They don't reply to emails and keep your money
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Posted 3 years ago
True Toys is rated 4.6 based on 10,894 reviews