Login
Start Free Trial Are you a business? Click Here

True Toys Reviews

4.6 Rating 10,917 Reviews
90 %
of reviewers recommend True Toys
4.6
Based on 10,917 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

I still havnt recieved the items x
Helpful Report
Posted 4 years ago
We can see that on this order it has been delivered for you Many thanks Customer care.
Posted 4 years ago
I can't comment on the contents of my purchase as it's a birthday gift to be delivered in a few days, but as for customer service, dispatch, efficiency and communications I can offer a recommendation and praise highly. A very smooth first transaction and lots of updates, leaving me reassured.
Helpful Report
Posted 4 years ago
Staff are extremely helpful and good value for money
Helpful Report
Posted 4 years ago
Great toys and came fast and the people who own it are so helpful and kind
Helpful Report
Posted 4 years ago
Brought several things from here all arrived as described no issues used for a few years now and always been happy found some e great bargains!
Helpful Report
Posted 4 years ago
Good product. Very fast snd efficient postage. Many thanks.
Helpful Report
Posted 4 years ago
Absolutely brilliant always on time quick and easy to order
Helpful Report
Posted 4 years ago
Great value, easy to order and orders come when expected. Very pleased with their service.
Helpful Report
Posted 4 years ago
Fantastic service
Helpful Report
Posted 4 years ago
Apart from the box being damaged the toy was not affected
Helpful Report
Posted 4 years ago
Item requested by our granddaughter & she lives it. Gidd quality, great price.
Helpful Report
Posted 4 years ago
Always comes on time or earlier good quality get what you see in pictures good deals to thank you 😊
Helpful Report
Posted 4 years ago
Good quality and reasonable prices
Helpful Report
Posted 4 years ago
Quick and easy service
Helpful Report
Posted 4 years ago
Love! bargain Max. they have saved me a fortune this Christmas. just received my second order. well packed, speedy delivery. AND REALLY CHEAP PRICES. Highly recommend toys & bargainmax. Thank you LYNNE X
Helpful Report
Posted 4 years ago
Site easy enough to work. Superfamily postage. Great communication with site with the postage.
Helpful Report
Posted 4 years ago
I have ordered from bargain max twice now, once in august and again for this Christmas. Never had a complaint or a bad word to say about the company. Quick delivery, great selection of toys, will continue using, and prefer using over smyths and the entertainer!
Helpful Report
Posted 4 years ago
AVOID!!!! Worst online company I have ever come across. 1) Sent me a damaged product which was also poor quality. 2) Refused to acknowledge it was damaged despite me sending them photos with proof of damage. 3) Made me pay to refund it using their preferred delivery service 4) As requested, Hermes delivered it back to them. Thus was 13 days ago and they have still not acknowledged receipt. 5) Have not responded to my attempts to get in touch. 6) Have still not refunded me. At present they have my money, the product, and have ignored my attempts to contact them.
Helpful Report
Posted 4 years ago
Good quality product and good delivery time.
Helpful Report
Posted 4 years ago
Item looks great my son can't wait to use it it at Christmas. Delivery perfect. (I'm a worrier)
Helpful Report
Posted 4 years ago
True Toys is rated 4.6 based on 10,917 reviews