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True Toys Reviews

4.6 Rating 11,171 Reviews
89 %
of reviewers recommend True Toys
4.6
Based on 11,171 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

“I have purchased from Bargain Max many many times and have never been disappointed. You can't fault them for value, prompt service and delivery. I would highly recommend.”
Helpful Report
Posted 4 years ago
“Bargain prices and quick delivery - perfect!”
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Posted 4 years ago
“First time using this company, very happy with the service, the 3 items I got where all great, just like in the pictures on the website. Will definitely use the company again. Keep up the great work.”
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Posted 4 years ago
“Easy to order and product was of great quality”
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Posted 4 years ago
“Quick transaction fast delivery best price”
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Posted 4 years ago
“Highly recommend, quick delivery, I'm very pleased with my product I purchased so for that thankyou”
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Posted 4 years ago
“Fab way to shop.. great prices too and speedy delivery 💯”
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Posted 4 years ago
“Brilliant service from description, price, delivery so would recommend +”
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Posted 4 years ago
“stop sending adverts to me every i am not intrested.”
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Posted 4 years ago
I apologise if you are receiving multiple emails, These will only be sent out if you have subscribed to our newsletter and all our emails include an unsubscribe link at the bottom of the page. Thank you Bargainmax customer care
Posted 4 years ago
“I placed order on 17th delivery was standard delivery 3-6 day's its now 25th and still had no delivery the tracking is showing nothing and had no update i have emailed bargain max and still no reply with answers to my issue. The service is unacceptable I hope customer service sort this out asap as i purchased the pool for my sons birthday which is in 3 days time but now i doubt it be here on time. NOT HAPPY WITH SERVICE BARGAIN MAX!!!”
Helpful Report
Posted 4 years ago
Hi, I'm sorry about that. Unfortunately, your order has been lost in the delivery network. A full refund will be issued. Thanks, BargainMax Customer Care.
Posted 4 years ago
“I've never heard of bargainmax before and was searching for masters of the universe figures. I then spotted they were the cheapest for heman figures. So decided to purchase a few items from them. I RECEIVED SPEEDY SERVICE AND ITEMS WERE PACKED VERY WELL WITHIN LARGER BOX. MY EXPERIENCE WAS AN A+ PERFECT 1. WOULD DEFINATELY USE THEM AGAIN. GREAT PRICES WITH A+ PERFECT SERVICE. WHAT MORE COULD YOU ASK FOR. VERY HAPPY WITH MY PURCHASES.”
Helpful Report
Posted 4 years ago
“Still waiting for my parcel that I paid for next day delivery the courier company trying to say there's a problem with my address although received a parcel yesterday from this same company no way to get hold of anyone”
Helpful Report
Posted 4 years ago
Hi, I'm sorry about the delay. The courier has advised: Sorry for the delay with your parcel. As I can check your parcel was on hold with us yesterday due to an address issue. Your address has been amended for your parcel. Your parcel is handed over to our driver today. Our driver will be attempting the delivery of your parcel today. Kindly keep an eye on the tracking as well Please get in touch via email at support@bargainmax.co.uk if you need any further assistance. BargainMax Customer Care.
Posted 4 years ago
“If I am honest I had never heard of Bargain Max before, But I have to say The prices are amazing. I have been trying to get some Ghostbusters toys and the prices are the lowest I have seen and to add to that there was a 30% off promotion so I bought everything. Paid for next day shipping and everything arrived in great condition the next day!! So far I am made up and will definitelyStua use again!”
Helpful Report
Posted 4 years ago
“Cheaper than any shops for lego”
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Posted 4 years ago
“I've used BargainMax a few times now and everything has always been perfect and fast delivery!”
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Posted 4 years ago
“first time buying a product from them was happy with the service will use them again”
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Posted 4 years ago
“Ordered a bike for sons birthday and no change to the order status his birthday is Monday and he’s not gonna have it in time I ordered on the 31st may”
Helpful Report
Posted 4 years ago
Hi Kate, I can see your order has been delivered within the 2-4 working day delivery time by DPD on 07/06/22. Thanks, BargainMax Customer Care.
Posted 4 years ago
“It is impossible to contact this company. Delivery of a grandson's birthday gift was foreseen for 1-2/6 . It's now the 3rd and there is still no sign of it. Definitely won't be using again.”
Helpful Report
Posted 4 years ago
Hi, I'm sorry about the late delivery of your order. I can see your order has now been delivered. Thanks, BargainMax Customer Care.
Posted 4 years ago
“Ordered a birthday gift with standard delivery expecting it with 2-4 working days, however this did not arrive. I contacted customer service only to be informed it ‘appears to be lost’. First time buying and very disappointed. Wish I have read reviews prior as can see delivery appears to be a common issue.”
Helpful Report
Posted 4 years ago
Hi, I'm sorry about that. I can see your order has been fully refunded. We have a 99% successful delivery rate. Unfortunately, the courier network sometimes lets us down, and parcels can occasionally go missing. Thanks, BargainMax Customer Care.
Posted 4 years ago
“Excellent service super fast delivery and fantastic on price. Lego friends set I needed was out of stock everywhere and was the only thing my niece really wanted for her birthday and BargainMax saved the day”
Helpful Report
Posted 4 years ago
True Toys is rated 4.6 based on 11,171 reviews