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True Toys Reviews

4.6 Rating 10,900 Reviews
90 %
of reviewers recommend True Toys
4.6
Based on 10,900 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

Delivery has ALWAYS been sooner than expected, never had any issues whatsoever! Have saved myself £100’s over the past few birthdays and Christmas’s, definitely recommend!!
Helpful Report
Posted 4 years ago
I still haven’t received it.!!!
Helpful Report
Posted 4 years ago
The projector light stopped working in 2 weeks. My son was very disappointed. Not the nicest customer service. Was offered a replacement or a refund in an abrupt way. Neither is satisfactory. It doesn’t take the disappointment of a child away. Won’t be using again nor will recommend.
Helpful Report
Posted 4 years ago
Order took a long time to get here and it was on next day delivery spoke to gents twice and they were so helpful in fact couldn’t of asked for better service , sadly the female I spoke to on the Friday really was a rude , obnoxious little upstart . Telling me they had been kind enough to refund my postage ( in a totally obnoxious rude manner ) when legally they had too as it hasn’t arrived on next day wasn’t helpful , she needs to either go get a new job not near humans or maybe ask the boys to show you how to fo the job properly ..
Helpful Report
Posted 4 years ago
The drone I purchased lasted 5 minutes. The controls did not work which made flying impossible. The left and right controls were the wrong way round as stated on the instructions. After a few minutes of flying the controls also just stopped working completely leading to the drone flying off, the return to home button did not work meaning I have been unable to get this back
Helpful Report
Posted 4 years ago
I would definitely recommend to buy from them really quick delivery and everything is reasonably priced. Very pleased with my purchase
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Posted 4 years ago
Grandkids nd there friends love it
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Posted 4 years ago
Delivered even the day b4...and easy to order.
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Posted 4 years ago
Very good, would Order again
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Posted 4 years ago
amazing amazing service and products and very good prices too!!
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Posted 4 years ago
My daughter absolutely loves Bargainmax
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Posted 4 years ago
Very efficient service, good to do business with
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Posted 4 years ago
Great value for money, my Grandson loves his new toy.
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Posted 4 years ago
Ordered my daughter a pool got it the next day
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Posted 4 years ago
Customer service is excellent. Thank you.
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Posted 4 years ago
Very good and quick 👌
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Posted 4 years ago
Very nice service and polite customer service representatives I will be ordering more items from this company because of the prompt delivery thank you Barginmax
Helpful Report
Posted 4 years ago
Ordered a frozen bike for my little girl, it says it’s been delivered but I have not received anything, it shows it’s been delivered to my door but I was not in on the day of the delivery so the delivery driver left a parcel by my door while I was not in which can only mean someone else has picked it up, so now I’m left paying for something I have not received!! My 1st time ordering and I can surely say I will not be ordering again!
Helpful Report
Posted 4 years ago
Good price, speedy delivery, many thanks!
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Posted 4 years ago
Great price and fast delivery. Thank you 😊
Helpful Report
Posted 4 years ago
True Toys is rated 4.6 based on 10,900 reviews