Login
Start Free Trial Are you a business? Click Here

True Toys Reviews

4.6 Rating 11,175 Reviews
89 %
of reviewers recommend True Toys
4.6
Based on 11,175 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

“I sent my item back 14 days ago now and I'm still get to be told you have received this!”
Helpful Report
Posted 4 years ago
Hi, I can see a refund was processed on May 10. Thanks, BargainMax Customer Care.
Posted 4 years ago
“Ordered soft car chairs for my grand babies.. they are adorable! Fast delivery too.. very happy customer 😊”
True Toys 5 star review on 6th May 2022 True Toys 5 star review on 6th May 2022
Helpful Report
Posted 4 years ago
“No problems delivered with in a few days”
Helpful Report
Posted 4 years ago
“Bought this for my granddaughter to help with bedtime routine it was very low priced compared to other sites and arrived very quickly granddaughter loves it but not when it's bedtime lol”
Helpful Report
Posted 4 years ago
“I will never ever buy from them thay charge me for Next day delivery even though I received it 5 days after I contact costumer service and they did not respond it’s a joke my advice is to avoid it”
Helpful Report
Posted 4 years ago
Hi, I can see your order was delivered on the next working day. Unfortunately, our couriers do not collect nor deliver parcels on Bank Holidays. Thanks, BargainMax Customer Care.
Posted 4 years ago
“I have ordered a few things from Bargain Max & I have always been very pleased with the service & products They always offer you great value for money deals with excellent quality products I would highly recommend Bargain Max to everyone looking for great deals with excellent choices”
Helpful Report
Posted 4 years ago
“My son love stuff i had got of ur site”
Helpful Report
Posted 4 years ago
“I did not receive the item I ordered. I was given a refund but very disappointed as it was for my grandsons birthday. The fault seemed to be with courier”
Helpful Report
Posted 4 years ago
Hi, I'm sorry about that. Unfortunately, your parcel was lost in transit and has now been fully refunded. Thanks, BargainMax Customer Care.
Posted 4 years ago
“Just very poor delivery as boxes was damaged and the driver asked my six year old to open the door when she was on the trampoline plus some of the products was open not very happy”
True Toys 5 star review on 4th May 2022
Helpful Report
Posted 4 years ago
“Speedy delivery and all good quality products”
Helpful Report
Posted 4 years ago
“Some of the toys had the boxes ripped. I could not return due to it being Eid and these were presents.”
Helpful Report
Posted 4 years ago
Hi, I'm sorry about that. Please send some images to support@bargainmax.co.uk so we can take a look into this for you. Thanks, BargainMax Customer Care.
Posted 4 years ago
“Bought my granddaughter a squshmallow, she loves it! Good service,highly recommend”
Helpful Report
Posted 4 years ago
“Our grandaughter just loves her kinetic sand. Gives her hours of fun. She only just turned three. Great price.”
Helpful Report
Posted 4 years ago
“Good prices, prompt delivery, great products. Would Def use again”
Helpful Report
Posted 4 years ago
“Lots of choice so was able to find what I wanted. Good prices and easy to order. Delivered quickly and well packaged. Very happy with what I bought.”
Helpful Report
Posted 4 years ago
“Fantastic prices lots to chose from without breaking the bank and speedy delivery.”
Helpful Report
Posted 4 years ago
“Disappointed .I Brought for my Grandson's 1st Birthday, as a ball pool. He was playing then he was able to get out by pushing it over. I was shocked. I corrected it & he went back in. He then lifted it, in a fashion and crawled out. I couldn't ever leave him for a second. Really Disappointed.”
Helpful Report
Posted 4 years ago
“The item was same as what it’s advertised and very quick with delivery”
Helpful Report
Posted 4 years ago
“Well priced and fast shipping, quality was really good too. Highly recommend”
Helpful Report
Posted 4 years ago
“Good value and excellent service.”
Helpful Report
Posted 4 years ago
True Toys is rated 4.6 based on 11,175 reviews