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True Toys Reviews

4.6 Rating 11,213 Reviews
89 %
of reviewers recommend True Toys
4.6
Based on 11,213 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

“super good toy and price is amazing”
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Posted 5 years ago
“Great prices, free delivery on my items and quick despatch...very pleased and will look here again for future purchases in a bid to help other businesses other than amazon!”
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Posted 5 years ago
“Easy ordering quick delivery & great stuff will use again.”
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Posted 5 years ago
“Lovely present for a four year old who loves animals. Can take them for a walk easily. Very good price.”
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Posted 5 years ago
“That stuff for my grandson so nice I'm so pleased with the items”
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Posted 5 years ago
“Fast delivery”
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Posted 5 years ago
“My son lives this toy as Super Wings is one of his favourite cartoons.”
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Posted 5 years ago
“Great prices and a Qi k delivery”
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Posted 5 years ago
“Brilliant service highly recommend toys came well packaged and great price!”
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Posted 5 years ago
“All has gone completely quiet since I received my order confirmation. Reviews saying delivery next day is not the case for me and I can't get in touch with anyone or use the order tracker as it just keeps looping back. Worried that I've lost £60 now!”
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Posted 5 years ago
“Affordable, fast service/delivery, hassle free able to use clear pay as well which was very handy. Products were great quality”
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Posted 5 years ago
“Their service is excellent and their range of goods fantastic”
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Posted 5 years ago
“I was looking to return an item, I had one reply asking if the item had been opened and then nothing since?!”
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Posted 5 years ago
“Great prices and fast delivery!”
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Posted 5 years ago
“Brilliant fast service and great prices highly recommended”
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Posted 5 years ago
“Absolutely was looking forward to surprising my lilgal with her toy so went fir NEXT DAY DELIVERY. This is day 2 and still NOTHING!! Not impressed at all!! Louise”
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Posted 5 years ago
“Ordered over a week ago, and it said 2/4 days delivery time. I contacted customer service chat, and they were rude and unhelpful. Item still not here, and no communication from company. Awful customer service. Avoid”
Helpful Report
Posted 5 years ago
“Terrible service. Ordered item on Friday, due to it saying it would arrive within 2 to 4 days... It's Wednesday now and it still hasnt even been dispatched. Been fobbed off by customer service saying its because i ordered after 2pm on a friday??? Do you only work Fridays, 9 til 2 or something ?? Sort it out!!! Change your delivery infoat the very least if you're not going to abide by your own delivery guidelines, saves customers waiting on a gift that is never going to arrive on time. Terrible service, terrible attitudes.”
Helpful Report
Posted 5 years ago
“If I could put zero stars I would. 6times Hermes said they'd attempted delivery. Was actually once I have CCTV. Twice it was returned I asked bargain max to use different carrier was assured they would next day Hermes have my parcel. Email saying access problem ( there is none) and now it's been returned again! Constant email to bargain max but rarely answered. Never buying from here again, customer service is appalling”
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Posted 5 years ago
“Will definitely use this online toy store again , I done my order early afternoon and was delivered next day very impressed 😀 great prices too .”
Helpful Report
Posted 5 years ago
True Toys is rated 4.6 based on 11,213 reviews