“Ordered goods which did not arrive. Tried to contact them . Emailed twice to request a refund. They did not respond. Had to go through bank to get a refund. No telephone number and no other way to contact them. Customer service is non existent!”
“The products were amazing I brought multiple Items which were all of really good quality the design was impeccable and I believe it’s great value for money.
Customer service skills were top notch as my issue was resolved quickly and effectively. Will was particularly helpful and polite I feel extremely satisfied with my interactions with the Barbarossa brothers and would highly recommend for anyone who desires fantastic grooming products at great prices.
It has been a pleasure purchasing from them and will be a returning customer in future.
“Service excellent, bought pre shave oil, safety razor with stand, brush with stand and after shave cream all excellent however the Korean blades which came with the razor drag on the face but I will certainly buy the facial product again”
“Found the website easy to navigate and found what I was looking for with ease. Found the delivery to be prompt and on time. More than happy with the product. Went with a cheaper product in the range as is my first cut throat razor and will be learning as i go along. Will be returning again for future purchases.”
First ever cut-throat and loving it. So much closer and smoother a shave albeit a bit slower (more through fear!) initially. Love the wooden handle and the green looks awesome.
Customer service very quick to respond with my question and most helpful. Great team. Definitely recommend.
Will use Barbarossa Brothers again for replacement blades and for when I upgrade to a straight razor.”
