Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,480 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,480 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“Excellent”

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Posted 8 years ago

“Absolutely top class service and product received from Ballantynes of Walkerburn Ltd. Beautiful bronze for a leaving present delivered within the requested time. Highly recommended.”

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Posted 8 years ago

“Artwork agreed by e mail in a few days. Item supplied a few days later once payment had been cleared. Delighted to receive my decanter, it was exactly how I thought that it would look and it looks (to me anyhow) superb.”

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Posted 8 years ago

“Great service and quality product”

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Posted 8 years ago

“Very helpful and prompt service, very reluable”

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Posted 8 years ago

“Very fast and professional service.”

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Posted 8 years ago

“Goods received on date expected. Packaging was very well done. Excellent service from ordering to delivery.”

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Posted 8 years ago

“La sécurisation de l'envoi est vraiment top. La finesse de la sculpture est remarquable. Juste une petite remarque: il aurait mieux valu que le texte soit apposé au front du socle et pas sur le côté. Comme il est fixé sur le côté, pour qu'il soit visible, la statue doit être placée de profil ce qui cache à la fois la face et l'autre profil avec tous les détails.”

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Posted 8 years ago

“I wanted to get a retirement gift for my husband that was unique to his 30 year police service. I provided the artwork and other requirements and James did the rest. One of the images was really unclear, so Jamie drew it by hand. The the end result of the decanter and glasses was absolutely awesome. My husband was over the moon. Would highly recommend for the service and the end product which was truly unique. If I could give it 6 stars I would!!”

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Posted 8 years ago

“I have used this company on many occasions and always found them to be extremely efficient and very professional.”

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Posted 8 years ago

“Excellent customer service and very willing to help. Spirit decanter engraved looks lovely and is fantastic sturdy quality. Worked well as a Christmas present.”

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Posted 8 years ago

“I received a great product. But the company didn?t meet the timelines I asked for before I ordered. Having said they could meet the deadline with no issues the item arrived two days late and. Caused an issue with getting it forwarded to the recipient. Sadly they also have not replied to my latest email where I expressed my disappointment.”

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Posted 8 years ago

“Very good Fast delivery just when you need it.”

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Posted 8 years ago

“Fantastic service, arrived promptly , beautiful packaging gift box, will be using again”

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Posted 8 years ago

“My items arrived in the United States carefully packed, intact, and on time! Beautiful bottles!!”

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Posted 8 years ago

“Great product and service. Very responsive to a short notice deadline. Much appreciated! Albainn.”

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Posted 8 years ago

“Excellent service, informative and polite on the phone.”

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Posted 8 years ago

“Very personal and good ideas regarding engraving. A quality product.”

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Posted 8 years ago

“excellent service,excellent product looks superb in my display cabinet.”

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Posted 8 years ago

“Good internet site, easy ordering and the merchant was easily contactable when I needed to bring forward the order. Great product, very happy with the service.”

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Posted 8 years ago

Ballantynes of Walkerburn is rated 5.0 based on 2,480 reviews