Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,468 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,468 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“Very helpful to deal with. I wanted a water jug engraved with an image and a date. Ballantynes made several suggestions re the image and eventually I found my own image which Ballantynes were happy to copy. Efficient and speedy service. Would definitely use again.”

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Posted 3 years ago

“This is a really nice item: and although not the same era (different area of operations) it complemented my old much battered NI statuette perfectly Both bought back some powerful memories”

Ballantynes of Walkerburn 5 star review on 10th February 2023

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Posted 3 years ago

“Really great service, prompt delivery and well packaged. Would certainly recommend.”

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Posted 3 years ago

“As an organisation that prides itself on professionalism and detail, it is a pleasure to do business with a like-minded company. Having used this company many times now we wouldn't consider using anyone else. Great service and attention to detail.”

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Posted 3 years ago

“The perfect gift to commemorate service - produced and delivered incredibly quickly - I am chuffed to bits, as I am sure the recipient will be.”

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Posted 3 years ago

“I was very impressed with the service from Ballantynes of Walkerburn. I submitted my order on-line (with engraving) and received the order within 3 days. Very professional service and will defintely use them again in the future.”

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Posted 3 years ago

“A great product beautifully engraved brought for my son’s 50th birthday. Would recommend the company. A satisfied customer thank you”

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Posted 3 years ago

“My order that I ordered from you is prefect thank you it looks more lovely then the pic when you order thank you I will use you again with I need think like this again”

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Posted 3 years ago

“Excellent product worth the money, very friendly and professional service.”

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Posted 3 years ago

“I have used the excellent services of Ballantynes of Walkerburn before and had no hesitation to use them for a special project. Simply Outstanding service and communication from start to finish!! thank you once again to all the BalWalk Team. 'Yours Aye' James McIlroy”

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Posted 3 years ago

“A truly brilliant service. Quality product with perfect engraving - even in German. All done with minimum fuss and all within 3 days. Value for money and flawless exercise. Thoroughly recommended.”

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Posted 3 years ago

“Fantastic online service with swift delivery.”

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Posted 3 years ago

“The whole process from start to finish was seamless. Immediate response to initial enquiry and kept up to date with developments. The finished bottle and design were exactly what was ordered. Highly recommend using the services offered. Great idea for a presentation or other birthday/anniversary type present.”

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Posted 3 years ago

“Ballantynes were a pleasure to to business with. I spoke directly to the company owners when I needed two engraved glass tankards within a week and I received the items within a few days. The glass tankards, engraving and presentation boxes are exquisite and I would have expected to pay considerably more for such excellent work. I can’t recommend Ballantynes enough.”

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Posted 3 years ago

“A fantastic product and a great, speedy service.5*”

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Posted 3 years ago

“This is the second time I have used Ballantynes and the service and product remain excellent. I reached out to the team to discuss my order before placing it and they were quick to engage and very helpful. Once my order was placed they re-engaged to confirm the intricacies of the engraving on my order (a decanter set engraved on 3 sides) and turned my order around in 24hrs. I have now received the decanter and I am very happy with it, as I am sure the future recipient will be when he receives his great leaving gift.”

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Posted 3 years ago

“Great value for money. Excellent communication, super crisp & clear engraving and extremely well packaged to survive delivery. What's not to like?”

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Posted 3 years ago

“Royal Marines Commando Sculpture Wow what a masterpiece , a must have for serving or former bootnecks.”

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Posted 3 years ago

“Quick service of another quality product”

Ballantynes of Walkerburn 5 star review on 20th January 2023

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Posted 3 years ago

“Very impressed with item, together with speed of order and delivery”

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Posted 3 years ago

Ballantynes of Walkerburn is rated 5.0 based on 2,468 reviews