Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,298 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 7th September 2025

Harry

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered as a gift. Statue arrived damaged, Ballantynes were quick to send a replacement out and arrange collection of the damaged statue. All in all fairly happy with my experience. All I will say is the muzzle of the weapon is very fragile and bends out of place easily. This was the damage to the original order and also happened to the replacement. I was able to gently bend the muzzle back into place, but still less than ideal. Great customer service.”

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Posted 4 years ago

“The statue was of good quality but bigger than I expected”

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Posted 4 years ago

“The statue was lovely and the engraving was of a high standard. The person receiving the gift was extremely pleased with it.”

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Posted 5 years ago

“Nice item, totally identifiable with the figure it was trying to portray. Good size, good price, just a shame the plaque was missing. Will definitely be buying more of these statuettes for the members of my platoon. I will have no hesitation in recommending this company to my colleagues.”

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Posted 5 years ago

“Neil and his team have, over the past 10-15 years, always produced quality items in a timely fashion.”

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Posted 5 years ago

“Great product and met most of my expectations. However the tubes of glue and separate parts were a suppress. It never mentioned that I would have to glue my own together!? Thank you Trevot”

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Posted 5 years ago

“Beautifully engraved, fast and efficient service”

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Posted 5 years ago

“The spartan warrior was great unfortunately it was the wrong sheid embose,should have been a British Forces ( with airbourne motif) but came with Chevron.”

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Posted 5 years ago

“Exactly what I expected professional quick turn around only Point was the delivery from parcelforce which is an outside source they were terrible”

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Posted 5 years ago

“Great product, well packaged and arrived in good time, highly recommended.”

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Posted 5 years ago

“Very fast service. Accurate engraving. Great products.”

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Posted 5 years ago

“Good service from start to finish. Will use this company again.”

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Posted 5 years ago

“Very good quality. Only negative is the drawbars fitted to the rear are incorrect and detract from the overall detail. I could provide pics if you want to change them. (It's a CRARRV not CRAARV)”

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Posted 6 years ago

“Everything was great with the product but unfortunately the delivery was a day late and therefore wasn’t there for my sons 21st birthday party.”

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Posted 6 years ago

“Arived ontime,no problems with the product just what i had asked for if anything was expecting the badge to be larger and on one of the side panels but still works for what i wanted”

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Posted 6 years ago

“This is a well modelled likeness of a female officer. It is not as big or heavy as the male officer for some reason. It does feel light but it looks very good. Thank you”

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Posted 6 years ago

“A great item with a high quality of work, the item is also good value for money and will be well received by it's recipient. Many thanks, Ann”

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Posted 6 years ago

“Thank you this was a gift for my husband He will love it he had one when he left the army which got damaged thank you once again”

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Posted 6 years ago

“Website is easy to use and with clear pricing. Delivery was quick all round a good company to use”

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Posted 7 years ago

“I’m very happy with my two items. They arrived sooner than expected and very well packed.Thanks for very good service”

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Posted 7 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,298 reviews