Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,478 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,478 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Above and beyond customer service. Top quality product. Highly recommended. Many thanks, Phil”

Helpful Report

Posted 7 years ago

“The bottles are such good quality, I can’t recommend this company enough”

Helpful Report

Posted 7 years ago

“Excellent service, excellent workmanship”

Helpful Report

Posted 7 years ago

“Neil and his team were very helpful with a specific request we had. They answered and resolved our questions very promptly. He was able to arrange for our gift to arrive on time under tight time constraints and we are very pleased with the stunning sculpture.”

Helpful Report

Posted 7 years ago

“Amazing service. Recipient very happy. Thank you”

Helpful Report

Posted 7 years ago

“Outstanding sculpture the customer service was helpful and I got the item ON TIME! 5* for the service!”

Helpful Report

Posted 7 years ago

“Awesome service and a great product!!!”

Helpful Report

Posted 7 years ago

“I rang the company up to confirm how long it would take from order to delivery. I spoke to a very polite gent who said it would be sent the day after it had been ordered depending on the time it was ordered, he also provided a discount code. I ordered the statue on line and it arrived within 48 hrs of the order well packaged. I was very impressed with the statue and thought the picture on the web site didn't do it justice. Thank you for your prompt, polite and professional service folks.”

Helpful Report

Posted 7 years ago

“I have 3 figurines from Ballantynes now, all superbly sculptured in fine detail. 2 from my time in the police Firearms team & my latest from my time in the Rotal Marines. A++++, many thanks”

Helpful Report

Posted 7 years ago

“First, the statues arrived at my home today (3 Apr). They seem to be in perfect shape. Second, from start to finish your service as been first class. In the coming weeks, I will be in contact to attempt to bring the cap badges on to the statue that we have spoken of for next year. Thank you very much.”

Helpful Report

Posted 7 years ago

“Both of mine are 1st class design, Respect”

Helpful Report

Posted 7 years ago

“Excellent service. Very very happy with my purchase.”

Helpful Report

Posted 7 years ago

“Brilliant presentation peices”

Helpful Report

Posted 7 years ago

“Beautiful and perfect ingraving. My item was at my home in less than a week from ordering and I live in the States!”

Helpful Report

Posted 7 years ago

“Bottle beautifully etched, the contents are just as good. Will be using again for that unique gift”

Helpful Report

Posted 7 years ago

“The service was excellent with a 24 hour delivery. The product far exceeded our expectations particularly in size.”

Helpful Report

Posted 7 years ago

“Absolutely exceeded expectations. Boxed set looked brilliant and was was delivered within 48hrs.”

Helpful Report

Posted 7 years ago

“Excellent example, bought for a replacement figure. Exactly as shown on the site. Thank you..”

Helpful Report

Posted 7 years ago

“I was very impressed by the sheer standard of workmanship on my RMP bottle of Singletons malt. Thank you Ballantynes. A job very well done.”

Helpful Report

Posted 7 years ago

“I received the decanter in perfect condition at the speed of light! The engraving is first class.”

Helpful Report

Posted 7 years ago

Ballantynes of Walkerburn is rated 5.0 based on 2,478 reviews