Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,359 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,359 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“Professional job and gd service”

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Posted 7 years ago

“Brilliant speedy service with the order being delivered the next day ?”

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Posted 7 years ago

“Excellent service with delivery on time and as promised”

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Posted 7 years ago

“Good website, quick response and delivery, and well packaged goods.”

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Posted 7 years ago

“First rate service, engraving came through within an hour and product arrived within a few days”

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Posted 7 years ago

“Friendly, helpful and prompt service.”

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Posted 7 years ago

“Great quality. Excellent service and a prompt delivery.”

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Posted 7 years ago

“Prompt and quick service as I had a short deadline to meet.”

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Posted 8 years ago

“Top class products rapidly personalised and delivered without delay. Will definitely use again”

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Posted 8 years ago

“Received very quickly in a well protected box. Many thanks.”

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Posted 8 years ago

“I have bought 4 items on 3 occasions and must say all products came im perfect condition with the highest of standard workmanship everytime. Each item ordered were for gifts and when i give the presents to each recipient they couldn't get over the standard and quality of the gift. Fantastic company and looking forward to ordering in the future.”

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Posted 8 years ago

“Great product, great service. Will use again. Will recommend.”

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Posted 8 years ago

“Great experience and great customer service”

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Posted 8 years ago

“Excellent service, listened and came up with suggestions. Customer service outstanding.”

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Posted 8 years ago

“Brilliant fast service. Item received on the date requested. Lovely item with high quality engraved plaque. Goes very well with my RAF eagle.”

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Posted 8 years ago

“Excellent quality goods and customer service *****”

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Posted 8 years ago

“Professional and fast, product exactly as I wished”

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Posted 8 years ago

“Exceptional service ...... Delivery was prompt and before requested date . I was really pleased with my purchase as it was a gift for my Dad which he loved .”

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Posted 8 years ago

“The whole process was super quick and easy, even with the time difference! I sent them my ideas through Microsoft publisher and they engraved the bottle and shipped it to me, WITHIN A WEEK. I live in Florida and it arrived less than two days after they shipped it. My boyfriend LOVED it.”

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Posted 8 years ago

“The turn around time for an international purchase was very good. It took just under 1 week from order to delivery received on a transatlantic order. It was disappointing to find out that items shown in the older catalogues are no longer being made. A small side note is that the web site says international delivery by UPS when in fact my delivery was through DHL.”

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Posted 8 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,359 reviews