Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,251 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,251 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 7th September 2025

Harry

147

Anonymous

Anonymous // 01/01/2019

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“Bought this as gift for someone leaving our station and we were not disappointed. The statue is great bu5 looks amazing in its painted version. Customer service was second to none and product arrived quickly and safely and well protected in its packaging.”

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(Walkerburn) - Posted 2 months ago

“Once again you have delivered an excellent product which arrived super quick and looks "Top Notch!" I am sure the recipient will be blown away by the quality of the item. Thanks Again!”

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(Walkerburn) - Posted 2 months ago

“A marvellous and evocative bronze.Excellent value.”

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(Walkerburn) - Posted 2 months ago

“As always the service and quality were impeccable. Everyone who has seen the bottle were very impressed. Thank you again and I'm sure we will be in touch again soon.”

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(Walkerburn) - Posted 2 months ago

“Ballantynes of Walerburn's owner, Neil, and I first corresponded about the features of the bronze statue, Special Forces Communicator. All my questions were answered promptly and thoroughly. I ordered it, and I appreciate the process of reviewing my engraving remarks before the work began. I received it at my home in the U.S. within four days of placing the order - remarkable service!”

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(Walkerburn) - Posted 2 months ago

“Item arrived safe and prompt.”

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(Walkerburn) - Posted 2 months ago

“very professional, reliable, excellent customer service, understand the need of customer and double confirm with email confirmation and very fast delivery service.”

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(Walkerburn) - Posted 2 months ago

“Looked for a nice personalised gift for a 60th birthday and found Ballantynes, and I’m delighted I did. Ordered a special edition bottle of port with name and birthday message and it’s lovely. Beautiful shaped bottle, nicely boxed and the personalisation is perfect. I’ll definitely buy from this company again. (I’ve wrapped it up so can’t add a photo.)”

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(Walkerburn) - Posted 2 months ago

“Any communication with the staff at Ballantynes of Walkerburn was very pleasant and they were more than helpful. The trophy arrived within a very short period after ordering, amazing customer service. Will definitely choose Ballantynes of Walkerburn again when purchasing any trophies in the future. Thank you so much😊”

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(Walkerburn) - Posted 2 months ago

“Absolutely fantastic service everything i asked for was brilliant. Would recommend.”

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