Balkan Escape Reviews

Name: Balkan Escape
Address: Henrith Business Centre, 3 Enterprise Way, Spalding, Lincolnshire
Rating: 4.94

4.9 Rating 628 Reviews

100 %

of reviewers recommend Balkan Escape

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About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

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Phone:

01775719891

Email:

info@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

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Balkan Escape 5 star review on 27th June 2025

Suzanne M

Balkan Escape 5 star review on 24th June 2025

Hiep H

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were very impressed with both the knowledge and service we received prior to our holiday and also during the trip. Unbeknown to us our ferry was cancelled due to the weather. Jack phoned us, having already spoken to the driver collecting us informing us of the change of plans. New arrangements were made, and we were emailed tickets for the changed route. This was all by 8.30am on a Sunday morning. Our trip was fantastic and we had no issues with any of the arrangements. I would thoroughly recommend Balkan Escapes, and we will definitely use them for any future trips.”

Helpful Report

“Balkan Escape put together a wonderful two-centre package for us, visiting both Montenegro and Croatia. The communication throughout the process was excellent. Both locations were stunning and the recommended accommodation excellent. The organised private transfers were also very comfortable. Thankyou Balkan Escape for organising a zero-hassle and beautiful holiday for our family. We would certainly use you again.”

Helpful Report

“Our two centre holiday in Croatia, arranged by Balkan Escape, was tremendous. As a small group, the company was extremely responsive to our requests and found a trip within our budget. We had a weather issue during our trip that meant our boat transfer was cancelled and Balkan Escape made alternative arrangements swiftly and with no fuss - which meant we could thoroughly enjoy our last night in Split. We all commented that had we not had Balkan Escape behind us, we would have had a very difficult time.”

Helpful Report

“We were really pleased to find a company specialising in Croatian holidays, as we had never visited before. From our first phone call they were very helpful, listening to our requirements and came up with an excellent itinerary for a 2 centre holiday (Split and Dubrovnik). Flights, hotels, hotel transfers and catamaran ferry from Split to Dubrovnik were all part of our package and it was up to us to choose and organise day trips from the many suggestions they gave us.”

Helpful Report

“The whole trip to Split and Dubrovnik was efficiently arranged for our maximum convenience and enjoyment. Airport transfers, ferry, superb hotels all awaiting our arrival,ensuring timely stress free transfer and travel. Thank you to all the team for organising such an enjoyable holiday. We highly recommend Balkan Escape for quality and efficiency and we will definitely be back in touch for next year!”

Helpful Report

“One of the best organised holidays we’ve ever had. Our frequent changes of plan and ideas didn’t appear to phase them. We were always treated with courtesy and a willingness to share their expert knowledge and enthusiasm. The hotels were all excellent and all very different. Three boutique hotels and one large smart hotel in Dubrovnik. The transfers were seamless, taxis arrived on time and we had some very interesting conversations with the drivers.. We have already recommended Balkan Escape to many of our friends. Nina and Charles”

Helpful Report

“We recently used Balkan Escapes to help us plan a 15-night holiday in September 2024 across 3 locations in Croatia. Their knowledge of Croatia, contacts and links helped to allow us to successfully refine our holiday requirements. As part of this Balkan Escapes provided us with various holiday options which, taking their advice, resulted in a successful mix of locations, activities and places to stay. We were very pleased with the quality and locations of all the hotels/apartments that we stayed at. The holiday booking process was made so much easier by the fact that Balkan Escapes organised our flights, transfers by taxi and ferry and provided the very useful Trip Plans app. Despite the holiday being across 3 Croatian locations it went seamlessly because Balkan Escapes booked provided all the necessary documentation. The staff at Balkan Escapes, particularly Jack, were a pleasure to deal with, and we felt that they had our best holiday interests at heart. We would not hesitate to recommend Balkan Escapes to anyone looking to holiday independently in Croatia. Jackie Loudoun”

Helpful Report

“Balkan Escapes made our holiday a lot less stressful than our usual book it yourself effort. Jack informed us of changes to the itinery promtply when there were flight delays and ferry changes which were all outside of their control and the tranfer bookings they made were great. As far as the choice of hotels was concerned asgain these were good selections for the locations that we'd chosen All in all made it a very smooth experience, as the whole "sorting issues out" while you're supposed to be relaxing is a pain and it was nice to have somebody else do it.”

Helpful Report

“From our initial contact with Balkan Escape they were very friendly and thorough with prompt and timely communication, especially when discussing options for our stay. The holiday we decided on was well organised for this two centre stay. Firstly in Kotor ,Montenegro and then Dubrovnik, Croatia before flying home via Dubrovnik airport with transfers all set up for us for our two centre stay. Initially things didn't get off to a great start with our transport on the initial pick up arriving late but all in all things went very smoothly from there and it certainly didn't detract from the great time we had. The hotel choices offered via Balakan Escape were great and in a ideal locations for us. We couldn't have been more pleased and would have no hestitation in recommending Balkan Escape to arrange your holiday especially if you are intending to stay in multiple locations and take all the hassle out of arranging things.”

Helpful Report

“From my first contact with Jack I felt confident that we would be well looked after. He put forward a plan and gave us choices of islands and hotels, at no time did we feel pressured into booking. We had an amazing holiday and when one ferry was cancelled Jack rang our taxi driver and we were diverted to a different port so that we could get to the next island that same day. All arrangements went extremely smoothly and I will be recommending Balkan Escape to my friends.”

Helpful Report

“Very well organised holiday, perfectly suited to the requirements of myself and my brother. Everything went to plan and we had a fabulous time.”

Balkan Escape 5 star review on 16th October 2024

Helpful Report

“Excellent arrangements by Jack, we changed our minds frequently on our itinerary and he was very flexible. Great holiday, good hotel choices, travel arrangements flexible. I normally book all elements myself but found the cost through Balkan Escapes very competitive.”

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“Great personal service. Everything about the trip spot on.”

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“Excellent efficient company. All the arrangements went to plan. Very good accommodation both in Dubrovnik and Split. Would definitely recommend Balkan Escape to family & friends.”

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“Balkan Escape provided an excellent service right from our first enquiry. They gave good recommendations and helpful advice on where to go in Croatia with a selection of possible hotels. We were able to easily put our perfect itinerary together which took in Split, Korcula and Dubrovnik. All the travel and transfers were extremely smooth and ran perfectly to time. We had an issue with one of our hotels but Balkan Escape responded quickly to this and also gave us a free trip which was much appreciated. The other hotels were excellent. We particularly liked the Trip Plans app which was a super easy way of checking on the holiday details. It also enables you to contact the travel consultants easily. Heather and Jack were our consultants and both responded with great efficiency to all our queries. We would definitely recommend using Balkan Escape and would happily use them again. Thanks for a great holiday.”

Balkan Escape 5 star review on 15th October 2024

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“Balkan Escapes have provided the most fantastic customer service. From when I first enquired they found the perfect hotels and holiday that we were looking for and all details of the itinerary were taken care of. Then when I had to move the holiday and then later come home early, the organised it so efficiently. They got us home the next day, following a Friday evening call. Outstanding.”

Helpful Report

“We contacted Balkan Escapes to arrange our recent Croatia trip, and wasn't disappointed. Everything was organised by Heather Pfeiffer, and it was very smooth from start to finish. Heather tailored our trip to our liking, and all our expectations were met perfectly. The accommodation, transfers etc all worked out great. The service was outstanding and we would highly recommend this company to anyone wishing to visit Croatia. We would definitely use this company again in the furture.”

Helpful Report

“Balkan Escape tailored a great 10-day trip to Croatia for us; combining the islands we wanted to visit within the times we could travel. We appreciated the flexibility offered to choose between available hotels/rooms. All the documentation was accurate and helpful, the hotels were excellent and as described. We were impressed with the punctuality of the transfers (car and boat), and the friendliness and helpfulness of all the staff we met. When rough weather on our penultimate day meant an unplanned transfer to a hotel on shore (to ensure we made our flight home), this was organised extremely efficiently. We would definitely consider booking with Balkan Escape for trips to other destinations.”

Helpful Report

“The holiday was great, accommodation, transfers and flights more than met expectations. The service by Balkan Escape was efficient and very helpful, especially the proposed trip details and suggested itinerary ideas. The cost value of the holiday was excellent. I would definitely recommend Balkan Escapes to friends and family, Richard”

Helpful Report

“Great service from Jack and the team. All aspects of the holiday to Split and Dubrovnik ran smoothly which incuded flights, private transfers, ferry and hotels. Excellent timely communication on all aspects of the holiday including suggestions for additional excursions during our stay. The app which was supplied contained all the details of the booking and details of what to do in each location booked. I would highly recommend Balkan Escape to those considering a holiday to this area.”

Helpful Report

Balkan Escape is rated 4.9 based on 628 reviews