Balkan Escape Reviews

Name: Balkan Escape
Address: Henrith Business Centre, 3 Enterprise Way, Spalding, Lincolnshire
Rating: 4.94

4.9 Rating 630 Reviews

100 %

of reviewers recommend Balkan Escape

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About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

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Phone:

01775719891

Email:

info@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

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Balkan Escape 5 star review on 23rd July 2025

Karen S

Balkan Escape 5 star review on 27th June 2025

Suzanne M

Balkan Escape 5 star review on 24th June 2025

Hiep H

146

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful holiday, super hotels, well organised and supported. Thank you.”

Helpful Report

“We had a great holiday in Croatia and everything Jack had sorted for us worked well, ran smoothly and was of a high standard. The Hotels he recommended were excellent ( he even changed one at the last minute due to building work) and all the transfers went very smoothly . It was reassuring to know everything had been sorted beforehand and made it all less stressful. With hindsight we wished we had not finished in Split , as that was the busiest place ( and extremely hot) and we personally preferred the quieter islands . We also made the mistake of thinking it would be ok to walk to the hotels with our suitcases. It was just too hot and there was a slight uphill climb to both. Overall the holiday was brilliant and we would definitely recommend Balkan Escapes and use them again.”

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“From start to finish, Jack was brilliant at recommending places and was very prompt and patient coming back to me with all my questions. even when I encountered trouble abroad needing medical attention and Jack was very helpful when I needed to change my booking. It made me change my mind instead of booking independently to always use a travel agent like Balkan for when things don’t always go to plan. I highly recommend Balkan and Croatia!”

Balkan Escape 5 star review on 26th July 2023

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“We had a wonderful time in Croatia and Montenegro. Jack did a brilliant job of putting together a bespoke itinerary that was just what we wanted. His hotel recommendations were spot on and the flights, car transfers and ferries bookings were great. All six of the family really enjoyed it. The only tiny quibble was that the car transfer company was late twice and we only just made one ferry by the skin of our teeth.”

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“Balkan Escape organised a fantastic holiday for us, responding quickly and efficiently to all of our requests for certain times, places and hotels. We had a lovely sunny holiday in Croatia in three centres and didn't want to come back! A great holiday organised impeccably.”

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“Jack arranged a great holiday for us in Sicily, he understood what we wanted to do and gave excellent advice re where to stay. Hotels were brilliant and exactly what we were looking for.”

Balkan Escape 5 star review on 24th July 2023

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“Very responsive and informative”

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“Provided a great curated tour tailored to our requirements.”

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“Excellent service from the start. Jack provided us with a range of hotel and travel options so we could tailor the trip to our preferences. Communication was very good, and we received an itinerary with details of our transfers, ideas for activities, etc. Just before departure, Jack contacted us to say there were roadworks outside one hotel, and offered us an alternative - a thoughtful touch one would never get from one of the big travel companies. The hotels, transfer arrangements, etc were very good. Everything went very smoothly on the trip, and we highly recommend Balkan Escapes to anyone planning a trip to Croatia or elsewhere.”

Balkan Escape 5 star review on 18th July 2023

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“They put a great package together for us which just took all the stress out of it for me”

Balkan Escape 5 star review on 17th July 2023

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“From the start the company were extremely helpful. Jack sent me several itineraries until we had one which was exactly to our requirements. All travel arrangements and transfers went like clockwork and the hotels chosen were perfect!”

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“From the initial contact, nothing was too much trouble. Jack changed things around and kept us up to date if flights changed, as they did, and offered us alternatives. We were offered choices of hotels and the hotels we chose were excellent. Transfers were all on time, except one who was only 5mins after the time, as we were going to the airport, we were a little worried and called Balkan and received an immediate response,as the taxi pulled up! We felt well supported. Our only suggestion for improvements would be to pop into the pack a map of pick up, and drop-off points for car hire, although all the info re addresses were included we try not to use our phones when we are away, so the car hire was difficult to find especially in Rovinj. I would and have recommended Balkan Escape to others.”

Helpful Report

“Great stay in Dubrovnik and Sipan island. The two-center split was ideal. Dubrovnik was great but busy. Sipan Island was very relaxing. Everything was as described and the transfers to the hotels were spot on and stress free. We also seemed to get very good rooms. The one in Sipan had a sea view balcony as did Hotel Lapad in Dubrovnik.”

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“From first contact with Balkan Escapes, I was impressed with the suggested itinerary and the speed at which my query was dealt with. A telephone call and subsequent emails from Jack also made the process feel more personal. We chose a 3 centre holiday and were very satisfied with the standard of accommodation and breakfast in all 3 hotels. Airport transfers worked well and it was reassuring to have emergency contact numbers in case of a no- show. Ferry transfers were booked at convenient times to allow for checkout and arrival at the port. The standard of service from Balkan Escapes was excellent - suggested itineraries were useful to help with planning day to day activities. Travel documents and travel tips were sent on time. My recommendation for improvement would be to allow more time from the hotel pick up to Dubrovnik airport in an afternoon as were were delayed in traffic. Fortunately the flight was delayed a little too. I would recommend Balkan Escapes and would certainly consider booking with them again”

Helpful Report

“Excellent service from Jack Flemming who went above and beyond to help when our flight was cancelled. He ensured that our holiday went ahead and sorted out the transfers and the hotel, keeping us informed every step of the way. Holiday was superb.”

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“I booked a small cruise via Balkan Escape. Jack was able to help identify the vessels that met our requirements in terms of cabin availability and routes, book and liaise with the vessel company. He was very helpful and responsive. We received all the relevant documentation and information in good time. The holiday itself was just as we hoped. A lovely boat with only 20 other guests, a great itinerary that we could opt in or out of and plenty of swim stops.”

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“We recently returned from an enjoyable holiday in Croatia, organised by Balkan Escape. We found all the arrangements - hotels, flights, transfers etc went smoothly with no problems. All instructions provided were clear. All paperwork needed was provided as expected and on time. The 3 hotels we stayed in were recommendations of Balkan Escape and met, if not exceeded our expectations. A special mention to Splendida Palace in Split with their excellent service and the very different Amfora Grand Beech Resort in Hvar. We found our dealings with Balkan Escape to be friendly and professional, and any queries answered promptly. We would have no hesitation booking through Balkan Escape in the future and would recommen d them to others. Thank you Jack and the team”

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“Thank you for arranging a brilliant holiday in Montenegro and Croatia. Everything worked out superbly - great hotels, locations, tips on things to do and also the convenience of having pre-arranged travel to and from the airports and between the two locations. Your service was excellent. We all had a fabulous time and would strongly recommend you to anyone looking to travel to the Balkans or elsewhere. There is nothing we would choose to do differently on reflection. Your support in making choices initially for the holiday and then having very clear and easy to follow instructions greatly removed the typical stress of a holiday. We now have some great memories to look back on. So thank you again.”

Balkan Escape 5 star review on 7th July 2023

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“Fantastic company, Jack was great, deal with everything , nothing was too much trouble. Even when our return flight was cancelled, he contacted us straight away and sorted it all out. Have recommended your company to loads of people. Regards Lyn”

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“A great holiday was had by all. The service we received from Jack at Balkan Escape was first class with all our needs and requirements taken care of even when we had to make some amendments to the original booking. The flights, transfers and hotels were all excellent. Thank you, Balkan Escape!”

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Balkan Escape is rated 4.9 based on 630 reviews