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Balkan Escape Reviews

4.9 Rating 393 Reviews
100 %
of reviewers recommend Balkan Escape
Company Reviews Metrics Info
4.9
Based on 393 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
5 out of 5
Read Balkan Escape Reviews

About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

Visit Website

Phone:

01775719891

Email:

info@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

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Balkan Escape 5 star review on 30th April 2024
Chris H
Balkan Escape 5 star review on 30th April 2024
Chris H
Balkan Escape 5 star review on 30th April 2024
Chris H
Balkan Escape 5 star review on 11th October 2023
Beryl I
Balkan Escape 5 star review on 1st October 2023
Tony J
Balkan Escape 5 star review on 1st October 2023
Mark A
Balkan Escape 5 star review on 25th September 2023
Richard L
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Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Judy E
Verified Buyer
“Very pleased with the service received from Jack. Listened to my requirements and came up with options. Swift responses. Holiday collections from airport to hotel and back were as planned. Would definitely recommend Balkan Escape to friends and would book through them again. Judy”
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Tony A
Verified Buyer
“Great service and would highly recommend Balkan Escape”
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Paul P
Verified Buyer
“Jack at Balkan Escapes Holiday arranged our holiday to Croatia at short notice when our well-known Holiday company let us down. We were more than happy with the outcome.”
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Peta T
Verified Buyer
“We booked a very last minute 2 week holiday in 2 different hotels Lapad & Cavtat. Helpful service from Balkan Escape, efficient, answered all questions and tweaked things as we required. We had never visited Croatia previously, it was stunning, Dubrovnik Old Town is a must including a boat to Locrum which houses the Iron Throne for any Game of Thrones fans.”
Balkan Escape 5 star review on 7th October 2022 Balkan Escape 5 star review on 7th October 2022 Balkan Escape 5 star review on 7th October 2022 Balkan Escape 5 star review on 7th October 2022 Balkan Escape 5 star review on 7th October 2022 Balkan Escape 5 star review on 7th October 2022 Balkan Escape 5 star review on 7th October 2022 Balkan Escape 5 star review on 7th October 2022
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Louise N
Verified Buyer
“We had a fabulous three-centre holiday for our first visit to Croatia, all organised wonderfully by Jack at Balkan Escapes, who also suggested days out and trips we should see. I would recommend Balkan Escapes and will be using them again.”
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Anonymous
Verified Buyer
“The whole experience with Balkan Escapes from the initial contact to the actual holiday happening was fantastic! They really understood what we were looking for from our holiday and made suggestions to help us build out the perfect trip. Everything during the holiday worked perfectly and as I would have expected, the transfers were smooth and the hotels were really well positioned and comfortable. If we were planning a trip to an area which Balkan Escape covers we'd definitely use them again.”
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Anonymous
Verified Buyer
“We had a great holiday to Croatia and Slovenia booked through Jack at Balkan Escapes. We had a good selection of accommodation to consider and as we were booking quite late, he needed to switch dates and locations around a bit to get us an itinerary that would work. Transfers were all great - everything worked really well. Would happily recommend and use them again.”
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Karin D
Verified Buyer
“We had a fantastic holiday in Dubrovnik. Everything ran very smoothly from transfers from airport, hotel accommodation and the itinerary which had all been organised by Jack who was extremely helpful all the way through. He also ensured that our special request with a room type was organised before we arrived there. We were very happy with the whole package Balkan Escapes put together and the help we had and would use them again”
Balkan Escape 5 star review on 3rd October 2022
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Gary L
Verified Buyer
“Thank you Balkan Escapes and especially Jack for a very enjoyable holiday. The three locations Dubrovnik, Korcula and particularly Split were an excellent introduction to Croatia. The pre-arranged transfers worked well and the directions regarding our transfers were spot on, though it was a bit stressful when a storm cancelled all sailings from Dubrovnik to Korcula, once contacted Jack's fast-time support was much appreciated and the revised cross-country bus and then small passenger ferry crossing to Korcula was one of the highlights. The accommodation was a mixed bag, the Dubrovnik and Split hotels were very good, especailly the Luxe, where the staff went above and beyond to ensure we had a great stay, however, the Korcula hotel's level of service was disappointing and although the view from our room was excellent the often rude attitude of the staff spoiled the stay. Overall we had a great holiday and thanks to Jack will definitely use Balken Escapes when we return to Croatia.”
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Neil R
Verified Buyer
“I can highly recommend Balkan Escapes. Jack meticulously made all our bookings & everything ran like clockwork. We had a fantastic holiday”
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Kate H
Verified Buyer
“One of the best holidays we’ve ever had and Jack was just fantastic putting together the perfect plan. Everything was organised to the last detail and therefore effortless . Just brilliant thank you we will be back”
Balkan Escape 5 star review on 29th September 2022
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Debbie F
Verified Buyer
“I dealt with Jack who listened to our requirements and came up with the goods! Both hotels were outstanding in accommodation, food, service and positions. Hotel More in Lapad was idyllic with our wonderful sea view room. Splendida Palace was just out of this world. Marija our hostess was an absolute gem. Nothing was a problem and she just kept on giving. Thank you so much. Would recommend Balkan escapes and Croatia. Thank you”
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Debbie J
Verified Buyer
“From our original request the service from balkan Escapes has been first. They provided multiple options and suggested itineraries which were a great help as we had never visited Croatia before. First class service and will definitely be using them again.”
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Melissa O
Verified Buyer
“Amazing country will be going back in the future the first hotel was perfect and could not fault in anyway would have loved to have stayed there longer . Split just wasn’t for me as very much a city and the hotel was to far from the centre taxis worked out expensive and the hotel just wasn’t a nice as the first one . Next time I go would like to island hop as it’s so beautiful viewed on the ferry crossing . Amazing clear water and warm food was great and the people so helpful would definitely recommend Croatia to everyone thanks for a great holiday.”
Balkan Escape 5 star review on 27th September 2022 Balkan Escape 5 star review on 27th September 2022 Balkan Escape 5 star review on 27th September 2022 Balkan Escape 5 star review on 27th September 2022
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Deb G
Verified Buyer
“Excellent service from Jack at Balkan Escape”
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Isma A
Verified Buyer
“What can I say, that I am so glad I booked my holiday with Balkan Escape. Balkan escape advised that they could book our flights, hotels and transfers which made things easier. Jack was amazing! He helped me and my friend with our trip to Croatia, provided us with all the details and answered all our queries. We even had text messages to confirm our transfer pick up times, which helped a lot. I would definitely recommend Balkan escape for booking holidays and looking forward to arranging another holiday with them.”
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Nicola A
Verified Buyer
“Once again we have received top-quality service from Balkan Escapes. From our initial inquiry right through to the end of the holiday, everything ran very smoothly. Our hotels were perfectly located and the transfers to and from the airports and various locations during our 10-day stay were very well organised meaning we could just relax and enjoy our holiday. Jack has done a great job again in tailoring the holiday to meet our initial request, we will definitely use Balkan Escapes again.”
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Mark S
Verified Reviewer
“Balkan Escape is quite simply the ‘Best’ option if you wish to visit anywhere in The Balkans. The customer service provided by Jack Fleming cannot be faulted at any stage. Beginning with any enquiry about ideas and itineraries, the total flexibility in booking and planning your bespoke holiday. You simply will not get this with the likes of TUI and Jet2. The prices are very competitive and the attention to detail in regards to every stage of your itinerary whether it be multiple ferry bookings to private car transfers from Ferry ports to hotels or airports, every single detail is catered for. Our family have benefited from Jacks expertise for three fantastic holidays where we have visited Dubrovnik (twice) Korcûla and Hvar (twice). We are already looking forward to planning future itineraries to explore further in the region. Even when hiccups occur, Jack provides the solution before you are aware of a problem ! On our recent trip, two of our Ferry transfers were cancelled, Jack had rebooked alternative Ferry’s and advised us by email and text and dispatched the Tickets. NOTHING is overlooked. We cannot recommend Balkan Escape highly enough !”
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Caroline A
Verified Buyer
“Balkan Escapes and Jack in particular helped us have a most excellent holiday. Jack put together an initial itinerary and then refined it several times to fit our requirements. We originally planned to visit in May 2020 and eventually visited in September 2022 after several postponements and rearrangements, which Jack organised for us with a minimum of fuss and an ever friendly, efficient approach. We stayed in 3 locations in Croatia and each of the hotels Jack had recommended for us were excellent. There was a bit of a mix up with the transfer from Dubrovnik airport but a quick phone call to Jack and we jumped into a cab, the fare being reimbursed by Balkan Escapes. The ferry transfers were perfect. We will definitely revisit Croatia, probably the North of the country and combine it with a visit to Slovenia and Balkan Escapes will be our go to company because we are confident they will provide us with great value and quality.”
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Lorhine R
Verified Buyer
“I have used Balkan Escape several times now and gave not been disappointed with the service. Jack is very professional, friendly and helpful.”
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Balkan Escape is rated 4.9 based on 393 reviews
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