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Balkan Escape Reviews

4.9 Rating 418 Reviews

100 %

of reviewers recommend Balkan Escape

Company Reviews

4.9

Based on 418 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

Visit Website

Phone:

01775719891

Email:

info@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Balkan Escapes and Jack in particular helped us have a most excellent holiday. Jack put together an initial itinerary and then refined it several times to fit our requirements. We originally planned to visit in May 2020 and eventually visited in September 2022 after several postponements and rearrangements, which Jack organised for us with a minimum of fuss and an ever friendly, efficient approach. We stayed in 3 locations in Croatia and each of the hotels Jack had recommended for us were excellent. There was a bit of a mix up with the transfer from Dubrovnik airport but a quick phone call to Jack and we jumped into a cab, the fare being reimbursed by Balkan Escapes. The ferry transfers were perfect. We will definitely revisit Croatia, probably the North of the country and combine it with a visit to Slovenia and Balkan Escapes will be our go to company because we are confident they will provide us with great value and quality.”

“I have used Balkan Escape several times now and gave not been disappointed with the service. Jack is very professional, friendly and helpful.”

“Booked our holiday to Dubrovnik and Montenegro through Jack at Balkan Escapes after reading the excellent reviews online and wasn't disappointed. Jack was engaging from the off and provided advice on resorts as we hadn't visited the region before. Service was excellent from start to finish and Jack answered any questions we had, often answering emails out of working hours. The holiday itinerary went to plan without any issues whatsoever. Flights, hotels and transfers all included at a very competitive price. I would have no hesitation in using Balkan Escapes again or recommending to friends or family. Many thanks Jack for putting together our wonderful holiday.”

“Jack was very helpful and knowledgeable as we tried to put a trip together. He was also very efficient - calls and emails happened when he said they would and he dealt with all the details. Hotel recommendations were made on personal knowledge of the hotels. Consequently we felt well assured that all would go to plan - which it did. On a 2 centre trip all transfers worked well and when 1 taxi was unavoidably detained in traffic the driver contacted us and was extremely good company on our journey (Dominick🙂). We would all use Balkan Escapes again and happily recommend that you try them.”

“Thank you, Balkan Escapes, for helping us find our perfect holiday. Everything went unbelievably smoothly (with the exception of the French Air Traffic Control strike on the way home delaying us by an hour). Accommodation was perfect, and we absolutely loved both Split and Brac (Bol). Instructions were clear and precise and just as described. I’ll definitely be recommending BE to anyone considering a holiday to that part of the world… Montenegro next on the list! 😎”

Balkan Escape 5 star review on 20th September 2022

“This is a really good company that puts its customers first and foremost. The service is excellent from initial enquiry to getting you home. A case in point is that three of our inter-island ferries were cancelled but Jack was proactive and thorough, ensuring that alternatives were found and tickets emailed to us. I can certainly recommend Balkan Escape”

“Found that most places on Hvar wouldn't accept cards, only cash. Internet did not work at Zephyrus, & they had no English TV channels. All accommodation & transfers good. Got lost finding hotel in Split, better directions needed, Google maps not effective in small back alleys.”

Balkan Escape 5 star review on 17th September 2022

“Jack organised a fantastic holiday for us. The transfers were all smooth. We made some last minute changes and Jack was really accommodating. I would definitely recommend Balkan Escapes”

“Jack delivered all our requested requirements. Both hotels in Split and Dubrovnik were ideally situated and the attention from the staff in Split was second to none! When we return to Croatia we will be booking through Balkan Escape”

“From the day we decided to go to Plitvice National Park Croatia and we found Balkan Escapes we were fully supported with prompt replies with ideas helpful suggestions and advice from Jack. We took up their suggestions and booked. The flights the connections from Zagreb airport to our hotel and back out to the rental car pick up. The hotels the car hire everything was well organized for us. Any inquiries or queries were dealt with quickly. We had a wonderful holiday with no worries.”

“Dubrovnik and Sipan Island exceeded my expectations. Jack made very helpful suggestions regarding our holiday. I was trying to pack too much in. Sipan was just beautiful, fabulous location for rest and recuperation plus wonderful sightseeing opportunities. Dubrovnik has a magical air. Walking round the walls is a must and the cable car up Mt Srd with its history and views was wonderful. Transfers all worked well and we would certainly use the expertise of Balkan Escape for any future trips to Croatia.”

Balkan Escape 5 star review on 13th September 2022

Balkan Escape 5 star review on 13th September 2022

Balkan Escape 5 star review on 13th September 2022

“We had a wonderful time in Croatia apart from the taxi pickup from Split airport 40 mins late and from hotel in Dubrovnik 15 mins late. Suggest changing this company as we had to phone them to make sure they coming”

“The service from Balkan Escape and in particular Jack is nothing short of excellent. Jack must have composed about 7 different packages and cost estimates for us and never ran out of patience and enthusiasm. He was determined to create the perfect experience for us as a family of 5 and one which suited our purse too. Added to that, all the extra information regarding transfers and possible ferries which we might want to book ourselves etc, we were left wanting for absolutely nothing and felt supported throughout the entire led up to the holiday and beyond. Indeed upon our return and highlighting a slight error, the acknowledgment and compensation was immediate. Very refreshing in this day and age and a company with whom you can comfortably trust to be on your side and do the right thing.”

“Just back from an amazing 10 days in Croatia. Jack from Balkan escapes created an amazing 3 centre holiday for us which blended our wish for hotels by the sea and a short break at the beautiful Plitvice Lakes National Park. I would definitely recommend Balkan Escapes to family & friends.”

“This was the fourth holiday we have booked through Balkan Escape and as always the service provided was first class. We actually booked this holiday in November 2019 and throughout the disruption caused by Covid, Jack kept us informed and enabled us to postpone our booking until this summer. All details of the holiday such as the transfers and bookings were very well organised. Communication is always excellent with Jack and it was comforting to know that we were even able to contact him and receive help and advice when we were in Croatia.”

“Our first trip as a family of four to Croatia and it was wonderful! We stayed at Split, then the island of Brac, then Dubrovnik - all expertly organised by Jack at Balkan Escape. Our teen kids - usually hardcore Greek-island-holiday fans - absolutely loved it (as did we), and Croatia exceeded our expectations. Jack seemed to know exactly what we were looking for, and gave us a holiday itinerary with lots of variety and useful suggestions - all for a very reasonable price.”

“I would thoroughly recommend Balkan Escapes. Jack was very helpful from his first suggested itinerary and incorporating the changes we requested. The hotels were all good. The transfers were on time and the ferry tickets all in order. Our only problem was delays on the flight leaving Gatwick but that was down to easyJet and the weather rather than Balkan Escapes. Croatia is a fantastic country to visit tans Balkan Escapes made it easy to tour around and see as much as we did”

“We were very impressed with the service from Balkan Escapes. Jack is superb in his organisational skills and every detail is covered. His itinerary and transfers between resorts were excellent. I would thoroughly recommend booking your holiday with Balkan Escapes.”

“We booked a three-centre trip with Balkan Escape. The process was well organised and our holiday including transfers between centres went very smoothly. Jack provided a very friendly and professional service. Our accommodation suited our needs and the suggestions for trips etc were really helpful. A great holiday. Thank you.”

“Excellent, streamlined experience with high quality service.”

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Balkan Escape is rated 4.9 based on 418 reviews