Balkan Escape Reviews

Name: Balkan Escape
Address: Henrith Business Centre, 3 Enterprise Way, Spalding, Lincolnshire
Rating: 4.93

4.9 Rating 756 Reviews

100 %

of reviewers recommend Balkan Escape

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About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

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Phone:

01775719891

Email:

info@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

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Balkan Escape 5 star review on 19th September 2025

Nicola G

Balkan Escape 5 star review on 18th September 2025

David W

Balkan Escape 5 star review on 13th September 2025

Barbara M

171

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All transfers were perfect. Villa Ani in Dubrovnik was amazing although better diections needed. Google maps don't always work when your surrounded by buildings. Couple of niggles with Lafodia hotel on Lopud. We arrived far too early for check in and had to haul our cases up the steps ourselves. The pool doesn't have any parasols, sounds a bit petty but it was 35° and so didn't use the pool at all. On arrival back in Manchester we hadn't noticed we would be arriving back at a different terminal so had a long walk back to carpark in early hrs of morning, it would have been nice if you'd highlighted it for us but we should have realised. Would definitely use Balkan Escapes again bookings and communication was excellent. Thank you. Helen Shubotham”

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“I usually do all my own holiday planning, but was quite overwhelmed when trying to plan my first trip to Croatia, so reached out to Balkan Escape with my requirements. Heather quickly put together a detailed travel plan for a two-centre trip to Split and Brac and I’m so happy with the holiday that was arranged. I really didn’t have to do anything except turn up as all flights, transfers, hotels etc. had been taken care of. Everything was perfect. I wouldn’t hesitate to recommend the team at Balkan Escape and will definitely be back for more myself!”

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“Excellent customer service when planning our holiday to Slovenia in order to meet our specific requirements & budget. Their patience was commendable, as the more options we were offered the greater our 'wish list'. Excellent knowledge of the best locations to stay with pros & cons explored with us. Communication was efficient, timely and relevant throughout. Plan to book through Balkan Escape again... Thank You”

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“Jack made the holiday stress free. All we had to do was turn up at the airport and start our holiday. Definitely use Balkan Escapes again as they were so helpful and professional.”

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“I had never used Balkan Escapes before but as the reviews were great, I booked a 13 night 4-centre holiday to Croatia with them. They were so helpful in helping me decide which places to visit then put together an itinerary which was fantastic. Very reasonable prices and the best customer service. I would recommend this company and would not hesitate to book with them again.”

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“We felt all our holiday requirements were met.We chose 2 different types of hotels. One fairly large hotel right on the promenade, our second one only 7 rooms. Sea view.With fabulous customer care. The organising of our holiday by Balkan Escape was faultless.Transfers between hotels were all on time and great drivers. I don’t think we would expect anything more from Balkan Escape they were brilliant 🤩 Can’t wait to use them again.”

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“Very easy process to book our holiday with Jack. Communication was excellent, timely and unpressurised. Itinerary was perfect for us. All transfers were excellent and information provided was very good with ideas for excursions etc.”

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“A perfectly arranged holiday in every way. Airport transfers were exceptionally good and the hotels well located, and provided excellent services. We think you slightly underestimated walking times between hotels and ferry terminals but arranging cabs was easy to do. Only downside of that was being charged 50 euros for the trip from Split port to our hotel. We thought that extortionate. Balkan Escape did a brilliant job of arranging our holiday, providing support and information. We would not hesitate to use them again and strongly recommend them to anyone looking to holiday in beautiful Croatia.”

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“We thoroughly enjoyed our holiday and this was in part due to the excellent service provided by Balkan Escape, who were very professional and ensured we received all of the information we needed. All aspects of the trip from flights, transfers and accommodation were well organised, meaning that all we needed to do was enjoy our holiday. We would thoroughly recommend the company to anyone.”

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“Superb advice before booking, providing a range of mid and top end options for us to choose from which was really appreciated, given we had not visited Croatia before. All the documentation arrived in good time and was faultless throughout. We had a lovely holiday, thank you team Balkan Escape. We would definitely use you again.”

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“From an initial enquiry Jack built a holiday schedule around the places (x3 in 7 days) that we wanted to visit in Croatia. Jack was extremely patient as we posed questions and explored various options. So well planned from the beginning using Jacks expertise, we actually stuck with the initial plan just having to make an informed decision on the three hotel options provided for each of our three destinations. The private transfers to and from the airport along with the boat transfers between the island and mainland ran very smoothly. I would highly recommend Balkan Escape - flexible, friendly, knowledgeable, thorough and patient. Thank you.”

Balkan Escape 5 star review on 2nd July 2025

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“Efficient and friendly service, and our holiday was good value for money. Balkan Escape’s specialist knowledge of Croatia and Montenegro made us feel confident that we had chosen the right travel company to book with. Everything went to plan, and I would not hesitate to recommend Balkan Escape to others”

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“Balkan Escape did a fantastic job in organising our trip to Dubrovnik and Split. They were very responsive to changes we had to make and booked the flights, hotel in Dubrovnik and apartment within the walled place in Split as well as the transfer to and from the airport and ferry from Dubrovnik to Split. Everything worked like clockwork. A special thank you to Heather Pfeiffer, who came up with our itinerary and suggested the hotel and apartment. Because we had to delay our departure by 10 days, she quickly rearranged our itinerary. She also provided some very useful suggestion activity suggestions for the various places. I would no hesitation in using Balkan Escape again and would recommend them highly.”

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“We were delighted with the service provided by Balkan Escape. We went on a 16 night holiday in Croatia, staying at five different locations. Balkan Escape listened to our thoughts on what we wanted to do, and booked the holiday that exactly matched our requirements. All bookings of flights, hotels, transfers and ferries worked out without a hitch. They also provided excellent advice on trips, use of taxis and other questions, all of which demonstrated a thorough understanding of the tourist market in Croatia. All in all, an excellent service that I will happily use again and will enthusiastivally recommend to anyone.”

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“Booking arrangements for the holiday were easy and advice helpful. All the arrangements worked perfectly. Everyone was on time or even waiting for us. I would recommend and use Balkan Escapes again.”

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“We had a great three centred holiday. Most impressed with the service provided to us particularly the hotel choices and locations. Couldn’t fault anything and would certainly use BE to book further holidays in the Croatia area. The company is well thought of by the contractors providing the service in Croatia.”

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“This was our third trip using Balkan Escapes. Jacks knowledge is fantastic, he got everything spot on. 4 ladies, wanting to see sights and relax, city first, lake, then beach., perfect. Flights, transfers hotels all fabulous. Many thanks, already planning next year.”

Balkan Escape 5 star review on 30th June 2025

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“Met all the requirements of our holiday, the hotel choices were perfect. Good flight times, and the transfers were all seamless. Great communication throughout. Have already recommended Balkan Escape to friends and family.”

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“The booking process was good - they were able to arrange a different flight from the usual schedule which made a big difference to us. Communication was good, although some emails went to spam so I didn’t always realise that - so always worth checking. All the hotels were nice and the transfers worked perfectly. We chose not to hire a car and use transfers instead so they took us all over the place. I know it’s unusual not to have a car at Plitvice Lakes but it was doable. The bus service spoken about in the official Plitvice Lakes websites does not support local services but we did use a taxi in one occasion. Our hotel was a little bit of a trek from the park in foot so if you decide to choose not to have a car request a hotel closer if possible. Overall we very much enjoyed the trip and valued the services and information provided by Balkan Escape. Thanks Jack for supporting us.”

Balkan Escape 5 star review on 27th June 2025

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“Found Balkan Escape to be very helpful, prompt with their replies and reliable. Everything went according to plan with pickups and hotels being more than helpful. Will definitely recommend to friends.”

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Balkan Escape is rated 4.9 based on 756 reviews