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Balkan Escape Reviews

4.9 Rating 887 Reviews
100 %
of reviewers recommend Balkan Escape
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About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

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Phone:

01775719891

Email:

holidays@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

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Balkan Escape 5 star review on 27th August 2026
Linda W
Balkan Escape 5 star review on 10th August 2026
Richard R
Balkan Escape 5 star review on 10th August 2026
Richard R
Balkan Escape 5 star review on 10th August 2026
Zoe M
Balkan Escape 5 star review on 10th August 2026
Zoe M
Balkan Escape 5 star review on 10th August 2026
Zoe M
Balkan Escape 5 star review on 10th August 2026
Zoe M
186
Anonymous
Anonymous  // 01/01/2019
Everything, and I mean every single part of our holiday was amazing! The hotels were perfect and their staff were always helpful. Every transfer was on time, helpful friendly drivers. I couldn’t find a single complaint! 4th year running with Jacks itinerary and always the best!!
Balkan Escape 5 star review on 20th June 2026 Balkan Escape 5 star review on 20th June 2026 Balkan Escape 5 star review on 20th June 2026 Balkan Escape 5 star review on 20th June 2026
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We had an excellent holiday, travel arrangements went smoothly, hotels were very nice and well located. The trip plans app was a helpful addition. We will definitely use Balkan Escapes again.
Balkan Escape 5 star review on 20th June 2026 Balkan Escape 5 star review on 20th June 2026 Balkan Escape 5 star review on 20th June 2026
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We had the most amazing time ,it was a same it was so hot ,but that's not your fault, the hotel was amazing and having the spa was just great after a hot sticky day . We will book again with yourselves as you never disappoint this is the second trip we have had with you.
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We spent time booking and planning the holiday with Heather who tailored it perfectly to our needs and came up with lots of suggestions, advice and other ideas. We did 3 different locations on our holiday which enabled us to really explore not only Croatia but also Bosnia and Herzegovina and Montenegro. Transfers were perfect, we had both 'taxi' transfers from the airports and catamaran transfers between our 3 different locations. One catamaran got cancelled but we were notifiied by Balkan Escape representative who sorted out an alternative service. All 3 hotels were perfect for our needs, the city hotel in Split, the hotel in Korcula with the most amazing balcony room view across to Korcula old town and finally in Dubrovnik the Royal hotels in Babic area with 7 different pools and a short bus ride into the old town. Heather also suggested itiniteries and ideas/activities for each day which was really helpful. All the booking aspects were sorted out for us including all our boarding passes, transfer, hotel vouchers which were posted to us in good time. We would definitely book through Balkan Escape again, and would recommend to friends and family. We spent time booking and planning the holiday with Heather who tailored it perfectly to our needs and came up with lots of suggestions, advice and other ideas. We did 3 different locations on our holiday which enabled us to really explore not only Croatia but also Bosnia and Herzegovina and Montenegro. Transfers were perfect, we had both 'taxi' transfers from the airports and catamaran transfers between our 3 different locations. One catamaran got cancelled but we were notifiied by Balkan Escape representative who sorted out an alternative service. All 3 hotels were perfect for our needs, the city hotel in Split, the hotel in Korcula with the most amazing room balcony view across to Korcula old town and finally in Dubrovnik the Royal hotels in Babic area with 7 different pools and a short bus ride into the old town. Heather also suggested itiniteries and ideas/activities for each day which was really helpful. All the booking aspects were sorted out for us including all our boarding passes, pre-booked flight seats, transfers and hotel vouchers which were all posted to us in good time. We would definitely book through Balkan Escape again, and would recommend to friends and family.
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Our holiday to Dubrovnik and the Island of Brac was wonderful thank you. The communication from Heather and Jack was brilliant, we had very little need to ask for further information, as we received very detailed and clear emails. The transfers, ferries and flights were perfectly put together. Our hotels were also perfect locations and breakfasts delicious. We found the additional information regarding what to see and do was really helpful being busy ladies and not having much time to research before our holiday. I have already recommended Balkan Escapes to a friend and we may look at Montenegro next year. Many thanks again. Stef.
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We have used Balkan Escapes twice to organise a two centre holiday in Croatia. Both times their organisation and efficiency have beeb outstanding. They ( Jack) organised everything, the flights, transfers, choice of hotels, offered upgrades and suggested visits. All we had to do was turn up!! Everything went smoothly and as planned and exceeded expectations. Croatia certainly knows how to do high standard hotel experiences for a good price. We would not hesitate to go back to Balkan Escapes for a holiday and have recommended them to friends and family. Indeed, next year we are planning to go to Hotel Parentino next year with our family. The hotel and partner Hotel Pical have outstanding facilities for families and young children and teenagers. Nothing is too much trouble and they have thought of everything. Thank you for another wonderful holiday
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Process worked well from booking to holiday flights and transfers
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We have found Balkan Escapes to be friendly, efficient and willing to amend plans as needed. Our flights returning home were cancelled during our holiday. Jack coped with the situation and rerouted us efficiently using a different airline and route whilst keeping us fully informed. Cannot recommend them highly enough.
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Great holiday to Slovenia from 3rd to 13th June 2026 Jack at Balkan Escapes made the entire booking process very straightforward - even when we added in an extra person after the details were agreed. We opted for private transfers which worked seamlessly. The drivers were all helpful and friendly. In Ljubljana we stayed at the City Hotel. Great situation and wonderfully comfortable beds. We took Jack's advice to stay at Lake Bohinj rather than Bled and were so pleased we had. It was much quieter and less touristy. We finished in Portoroz. In hindsight we should perhaps have stayed longer in the mountains. The resort was nice enough but similar to any other seaside town. Piran, a pleasant walk along the coastline, was well worth the visit. Our only real regret with the holiday was that we hadn't gone years ago when we were younger and could have properly embraced the wonderful outdoor activities on offer. We would have every confidence in using Balkan Escapes again to explore the Baltic region further.
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We had an amazing holiday in Slovenia. Balkan Escapes provided a tailor-made twin centre holiday and suggested itinerary. The hotels were central and of good standard, and all the taxi transfers arrived as expected. We couldn’t fault Balkan Escapes and are already looking to book our next holiday with them.
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Jack Fleming at Balkan Holidays handled our booking and always responded promptly to any emails or other queries. He put together the itinerary we wanted and made adjustments to our return transfer as requested whilst on holiday. The taxi transfer was waiting for us at Ljubljana airport he had to wait as the flight was delayed. It was fast and efficient albeit not a lot of conversation. The City Hotel was very good, lovely room with a small sitting area. Facilities in the room were good. The staff in the reception area and the restaurant were helpful and polite. Breakfast was very good with plenty of choices including local produce which were really nice. We were able to leave our bags on arrival as we were too early for the room. Ljubljana is a small compact city it was very interesting with lots of places to stroll and eat out. We did a free guided walking tour which was interesting. We walked along the river to the Modern Art Gallery and also north to another gallery and the Tivoli gardens. Most areas were within easy walking distance. The city was very busy with tourists even end May. Fantastic fruit and plants market, we also visited the lesser known underground cheese and fish markets. The climb up to the castle was steep and we had a look around but it’s been modernised in a lot of areas now as an event space. Sadly on the last night we spotted a man in the square with a live Emu encouraging tourists to have their picture taken with him. I found this upsetting. The locals know him and just accept this is ok which these days is not. At the end of our stay we did our own local bus transfer to Lake Bled. This was easy and quick and the staff in the bus station very helpful. The Hotel Rikli Balance in Lake Bled is set up high above the lake something we were not aware of and didn’t anticipate when dragging two suitcases up the hill 20 mins from the bus station. The room was beautiful with a balcony overlooking the lake. The hotel only provides basic soap and shower gel, there is a sign stating they want to be environmentally friendly. We did have some issues mainly with housekeeping. Firstly they kept changing the towels every day when we had not left them on the floor to be changed. Secondly they knocked and walked in several mornings whilst we were getting ready/dressed for breakfast, on one occasion there wasn’t even a knock. Breakfast was plentiful with enough choices especially as we are very health conscious and found a good range of nuts, seeds, chia, flax yoghurts etc etc. Dinner was buffet style; which we are not keen on, with several choices in each course, however we felt the quality of some of the dishes lacking. Watery overcooked vegetables, and tough overcooked meat. Service in the restaurant was mixed, one older waiter shouted at me as he walked away the first breakfast when I tried to ask about the yoghourt. I complained to another senior waiter. Unfortunately this was quite upsetting and put me on edge for the rest of the visits to the restaurant. The ethos of the hotel is to follow Arthur Rickli's example of wellness, but the pool was anything but a wellness area. It was more like a council leisure centre. There is a slide, large concrete areas with sunbeds that no-one was using, other small polls and Jacuzzi. The outside pool is tiny you could probably get about 2/3 strokes in it. There were sunbeds outside but they cannot be accessed separately you had to go through the pool turnstile to walk through mixed changing rooms and poolside before getting outside. There was no feeling of wellness about the pool area and no adult pool except apparently in the sauna area which you have to pay to enter. There are a good number of concreted areas outside the rear of the hotel with no seating to speak of. To access the hotel from the lake you have to walk up a good number of steps and through a shopping centre. I did speak to the reception regarding the housekeeping and the restaurant. I just feel that the Hotel’s identity as a “Wellness hotel” doesn’t quite work. We mainly did our own walks both around and above Lake Bled and also a trip to the waterfall on Lake Bohinj. We visited Bled castle which is set up high with great views and worth the climb. The lido wasn’t open so we didn’t get a chance to swim in the lake and the other lake swimming area was at the opposite end of the lake to the hotel I would book with Balkan again but would probably take more note of the hotel facilities and yes I would recommend to friends.
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The holiday was well organised, it met our expectations very well in terms of accommodation and transfers. Also quality information for day trips, excursions and other useful information. We would certainly recommend to friends and family. Thank you
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Such a find. Lovely company, attentive, expert, professional. Our holiday was so well organised.
Balkan Escape 5 star review on 15th June 2026 Balkan Escape 5 star review on 15th June 2026
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We’ve just returned from a week‑long, multi‑destination holiday in Slovenia booked through Balkan Escapes, and we couldn’t be happier with the experience. Their communication was fantastic from start to finish, they even checked us into our flights and booked our seats for us, which took so much stress out of travelling. The prices were really reasonable, and they offered brilliant suggestions for excursions that helped us make the most of our time. Every hotel we stayed in was perfectly located, making it easy to explore each area. Our taxi transfers, both to and from the airport and between Ljubljana and Lake Bled, were punctual, friendly, and hassle‑free. We felt fully supported throughout the trip and had all the information we needed at every stage. Balkan Escapes made the whole holiday smooth, enjoyable, and memorable. We’d absolutely book with them again.
Balkan Escape 5 star review on 12th June 2026 Balkan Escape 5 star review on 12th June 2026
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All the arrangements went smoothly and the hotels were very nice. The only thing we would say is that at the weekend the bar below the room was very noisy and didn't shut until 2am making sleeping almost impossible. This maybe able to be fixed by the patio door fitting properly. The service from Balkan escape was excellent and no question was too small. I have already recommended them to a friend and wouldn't hesitate to book with them again.
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Simply excellent. Alexandar made our trip for three couples as easy as it was enjoyable. Our guides were exceptional. Mario K (five stars) guided us through Zagreb with deep knowledge and insight, Nicola (five stars) presented Plitvice Lakes like perhaps no one else can do (he grew up there), Frank (five stars) toured us through Split and Hvar with encyclopedic knowledge of history (and personality), Ivan and Bepo gave us an amazing day on the water around Split on a brand new Colnago 45. Every detail was looked after. THANK YOU!
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My friend and I had a fabulous holiday planned by Balkan Escapes. We visited Split and 2 islands over 10 days. An island to island ferry was cancelled due to bad weather but was all sorted before I even got the message. We were delighted with the itinerary put together for us and are already planning for next year. Thank you.
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The service was excellent, the holiday plan met expectations except the accommodation in Dubrovnik at Villa Filaus was disappointing. The building was lovely and the location was good but all we had was a room and there were no other facilities at all and the room was not serviced until we complained. Had we been aware of all of this we would have stayed elsewhere. This seems to be the result of poor communication between the Company and the Villa owners.The complaint remains unresolved. We would still recommend Balkan Escape.
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Balkan Escape have arranged my holidays for the past two years to Croatia. I would highly recommend them as both trips have been faultless. Transfers arrive as scheduled, hotel choices have been excellent and any queries are dealt with promptly and efficiently. Balkan Escape offer a very personal service and treat you as a valued client. Thanks especially to Jack for making are last two holidays such stress free experiences.
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Balkan Escape were really friendly and helpful from the initial enquiry, choosing the itinerary, communications and travel information. The holiday was exactly as expected, great hotels and transfers took all the stress out of organising a holiday. The information provided about the destinations and suggested trips were also useful. Couldn’t fault the holiday or the service provided, will definitely recommend Balkan Escape and hope to book again! Thank you
Balkan Escape 5 star review on 10th June 2026 Balkan Escape 5 star review on 10th June 2026 Balkan Escape 5 star review on 10th June 2026 Balkan Escape 5 star review on 10th June 2026 Balkan Escape 5 star review on 10th June 2026
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Balkan Escape is rated 4.9 based on 887 reviews