Balkan Escape Reviews

Name: Balkan Escape
Address: Henrith Business Centre, 3 Enterprise Way, Spalding, Lincolnshire
Rating: 4.94

4.9 Rating 627 Reviews

100 %

of reviewers recommend Balkan Escape

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About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

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Phone:

01775719891

Email:

info@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

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Balkan Escape 5 star review on 27th June 2025

Suzanne M

Balkan Escape 5 star review on 24th June 2025

Hiep H

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a wonderful 2 location stay in Croatia - 3 nights Dubrovnik and 3 nights Sipan. Balkan escapes arranged everything and it all went very smoothly - it was a luxury to have all our transfers pre arranged. When Easy Jet rearranged their flight schedule, Balkan Escape changed our flights (on discussion with us) to more suitable times. At all points in the booking process they were friendly and quick to reply to queries. We especially enjoyed our boat transfer to our second hotel and suggested hotels which we would not have found for ourselves. Thank you”

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“We gave an initial idea of where we wanted to stay and the types of hotels/locations, and everything was organised for us from there, along with the tweaks we wanted. Quick response to our initial enquiry and prompt replies to our emails. Airport pick up and transfers all happened as planned, apart from one delay due to roadworks. Very good service indeed, and it was reassuring that all we needed to do was turn up. Recommended for anyone, and especially for holidays with more than one destination. It took the hassle out of getting away for us.”

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“We used Blkan Escapes for our one week holiday to Croatia in May, 2024. Mr Jack Fleming took our phone enquiry and completed our booking. Everything was handled very professionally, mainly by emails and phone calls. Our needs were met and the hotels chosen for us were of very good location. Airport transfers and ferry bookings were also made. All documents/vouchers including boarding passes were posted as well as emailed to us. Confirmation booking gave us tips and ideas on tours, day trips, passes, etc.”

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“Balkan Escape tailored our holiday to Zagreb and the Plitvice Lakes in Croatia, meeting all our needs and timescale directly. Flights, transfers and car hire all went smoothly. Accommodations were spot on. I wouldn’t hesitate to recommend Balkan Escape, especially if you are wanting to do something a little different and outside of the confines of a ‘package’ holiday. They are happy to do a lot of ‘to and fro’ to help get you the perfect holiday, and are very helpful and knowledgeable. And yes, the lakes are every bit as beautiful as they claim.”

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“Truly wonderful company who really helped us out as we would of had a rubbish holiday. We were picked up by a Taxi arranged by Balkan, We had a lovely knowledgable driver (Dario )with a very clean car. We booked a trip to Dubrovnik for 3 nights in Hotel Kompass which was amazing, Staff, food and accomadation was excellant, 25-30 min easy walk into Dubrovnik. Then we got another Taxi, arranged by Jack at Balkan again a lovelty driver very clean car. We went to Orebic Hotel Grand Azur 2 hrs away (Our choice not Balkan) it had great reviews, but WOW what a difference, Staff were rude, food was like cold slop, restaurant was more like a canteen, your table wasnt even cleared when you finished, we ate in there twice ( breakfast and dinner) and both times we left food as it was cold, could only eat salad. The room was a junior suite apprently it classed as this because it had a sofa in it the receptionist told us, it had twin beds and shower that spat at you and looking at the shower head it was blocked and looked disgusting, the hair dryer broke, the funniest thing was they gave you a kettle and 4 fruit flavoured tea bags and 2 coffee sachets, no English breakfast tea or milk, when we ask about this they said we dont offer those and you have to pay extra for the milk. The grounds were very grubby. After a few hours we telephoned Balkan and James called us back immediatley in the evening, after working hours, he was so kind and helpful and we ask if we can move from the hotel, after a few emails and calls he gave us some options and he arranged for another Taxi to collect us the following day and take us to Hotel Croatia. Hotel Croatia was amazing, Staff so friendly, food delightful, accommadation beautifull with great views, hotel is built in the cliffs like a cruise ship. Then Balkan arranged another taxi after 5 days to take us back to the airport. Jack and James were truly amazing guys who went above and beyond to help us. it was not there fault regarding the bad Hotel as it was our choice, but i would suggest checking it out Balkan Escapes. We would still use Balkan Escapes and will be looking into another holiday with them very shortly for later this year. Thank you so much Jack & James for your help.”

Helpful Report

“We recently returned from a trip to Croatia . The organisation from booking the trip to receiving all our travel documents was superb . Jack and his team put together an amazing itinerary with every hotel , ferry crossing and taxi service booked . The 3 hotels Jack chose were fabulous and we were so grateful for the attention to detail and obvious knowledge of the area .”

Helpful Report

“We felt our Balkan Escapes holiday was well planned and we were kept up to date with the booking. Everything ran smoothly, from flights to transfers and hotel accommodation, travel documentation and important information supplied. We loved out hotel choices and locations and would recommend Balkan Escapes to others. Thank you helping us achieve a wonderful holiday.”

Helpful Report

“Our holiday needs and requirements were fully met * The transfers were very efficient with friendly good drivers. * The service provided by Balkan Escape was excellent, especially their recommendation to stay in Rovinj rather than our first choice of Pula. * The only area of our holiday that Balkan Escape could improve, would have been more detail on the cruise itinerary, because we were not aware that we wouldn't arrive at our destination until 4pm, which didn't give us as long in each place as we had expected. We would have preferred a cruise that allowed more time to explore, and didn't stop for a couple of hours every day for swimming. * We would book through Balkan Escape again, and would recommend them to friends/family.”

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“Really enjoyed visiting the small Croatian islands.”

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“Our holiday experience with balkan escape was wonderful. During the booking we experienced a good and knowledgeable service from Jack fleming. All the hotels we stayed in were lovley, hotel staff friendly and helpful. The transfers all worked smoothly. we had an altogether enjoyable holiday. I would certainly recomment Balkan escape .”

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“We were very happy with everything organised for our two centre holiday to Croatia. From the booking, to the travel and accommodation everything was taken care of and met with our expectations . We had one small question when away and my email question was responded to very quickly. We liked the suggested activity recommendations which gives some good ideas. We would use Balkan Escapes again.”

Helpful Report

“Our thanks to Balkan Escape and Jack Fleming and his team for a fantastic and very well planned Holiday. We had a two city stay Split and then in Dubrovnik. Every detail of the holiday went smoothly, the team even checked us in for both our flights beforehand. The well organised transfers from and to the airport's in excellent and air conditioned vehicles. The great ferry trip from Split to Dubrovnik visiting different islands on route. hotel bookings. All the paper work for the holiday was delivered on time with helpful tips and ideas of places to see. We would highly recommend Balkan escape to you. You will not be disappointed.”

Helpful Report

“Excellent service received in booking this holiday. Everything went perfectly as per itinerary Jack was always helpful & provided a comprehensive pack Inc all the relevant documentation. I would definitely recommend Balkan Escape, so much so we have used them to book our next holiday in Montenegro for Sept.”

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“We were very happy with your service and our holiday, both hotels and transfers. Before departure I had located the Split and Korcula hotels online; the latter was easy to find. Provision of a map would have helped for Split. Our expected drop-off point there was not accessible because the St Domnius public holiday had blocked off some roads. Our driver gave directions but we got lost in the crowds and struggled to find anyone who knew where Hotel Marmont was. Eventually we found a waiter who said he thought he knew and kindly took us the 100m to the hotel. After that rather fraught beginning to our holiday everything went smoothly, apart from a rather lumpy ferry crossing to Dubrovnik.”

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“We had a great holiday in Balkan Escapes. The three locations met our requirements perfectly. We visited 4 national parks (Plitvic, Krka, Kornati and Paklenica), two UNESCO world heritage sites (Split and Zadar old towns) and 2 old (14C-16C) towns (Trogir and Hvar) and Rostoke (which was a combination of old village and waterfalls). We visited Plitvic first and were worried that we might have peaked too early as it is absolutely stunning but the other locations were also great in their own ways. Balkan Escape was a good company to deal with. They understood our requirement, the itinerary was clearly explained before we went. We were surprised that they also managed to check us in for the flights and get our boarding passes two weeks ahead of our holiday, meaning we had one less thing to worry about. The EasyJet flight from Bristol was good. I had enough leg room (I'm 6'4") without having to arrange (and pay for) an extra legroom seat, although it was very early, so we stayed in a hotel at the airort the night before the flight out.”

Balkan Escape 5 star review on 30th April 2024

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“What a brilliant company! An exemplary process from start to finish-from the initial enquiry, booking to the most amazing holiday. Thank you from the bottom of our hearts”

Helpful Report

Hi Erika, we're really pleased you had a great time and thanks for your kind words. Hopefully we can assist you again in the future.

“We recently booked a trip through Balkan Escape at relatively short notice flying from Standsted to Split for a few days, transferring by catamaran to Dubrovik for the rest of the week before returning. Balkan Escape also organised airport transfers. The staff at Balkan Escapes gave us suggestions of activities to try at each location and were extremely helpful in making adjustments to our bookings. We found the section of accommodation good and accessible to the city centres, either by walking, uber or the local buses. Everything went smoothly and the owners/representatives of the self-catering venues were very helpful in helping us navigate the local areas. We would be happy to use Balkan Escapes again for another trip to this region of Europe.”

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“Everything worked as planned – accommodation was in a great location and all transfers were on time and easy.”

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“All planning and arrangements were handled clearly and efficiently. Hotels and transfers met expectations. All in all a very good holiday and would use the company again if we head to this beautiful part of Europe.”

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“Jack and the team provided a very personal and detailed service for our holiday to Croatia in September 2023. We were very impressed at how comprehensive the service was and even more so because it seemed to happen without us asking for many of the details. So from plane tickets and reserved seats, to details of each hotel, to transfers from and to the airport in Split, tickets and times for each ferry crossing between Split and Hvar. This truly was a "complete package" and provided in such a personal manner. All of my contact has been over the phone and emails and this has worked out extremely well. The team at Balkan Escape could not have been more helpful. Many thanks and I hope it will be possible to plan another multi-centre holiday with this company again in the future”

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Balkan Escape is rated 4.9 based on 627 reviews