MBC Promotions Ltd Reviews

Name: MBC Promotions Ltd
Address: Unit 4-5 Silver End Business Park, Brettell Lane, Brierley Hill, DY5 3LG, Brierley Hill
Rating: 4.91

4.9 Rating 3,789 Reviews

99 %

of reviewers recommend MBC Promotions Ltd

Company Reviews

Metrics

Info

4.9

Based on 3,789 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About MBC Promotions Ltd:

Specialist suppliers of metal and cloth badges, keyrings, medals, labels etc.
Scout and Guide products at www.neckersandbadges.com
Promotional merchandise at epik.co.uk

Visit Website

Phone:

0138474500

Email:

sales@badges.org.uk

Location:

Unit 4-5 Silver End Business Park, Brettell Lane, Brierley Hill, DY5 3LG
Brierley Hill
DY5 3LG

MBC Promotions Ltd 5 star review on 8th July 2025

236

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant product. Really happy. Thank you”

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Posted 2 years ago

“Great response time. Really happy with our brand new badges.”

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Posted 2 years ago

“Usually very prompt with response and delivery. Had to check progress this time and had a very speedy apology for "human error" missing my order. Normal service was then resumed and items were delivered the next day! Usual excellent service highlighted the issue for me as I realised I hadn't had that service. Keep up the excellent work and thank you for your honesty.”

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Posted 2 years ago

“Good customer service”

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Posted 2 years ago

“Asked for badges to have long shank pin. Only part of the order has this.”

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Posted 2 years ago

“Great quality, good comminication”

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Posted 2 years ago

“Order group scarves for Beaver Colony, have arrived just in time for start in September, did take a little longer than expected, but they are here now so will have some excited Beavers. Thank you”

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Posted 2 years ago

“Service is always efficient and quality is of a high standard.”

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Posted 2 years ago

“The only problem is the long wait for the scarf order, other wise all O K”

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Posted 2 years ago

“Ordering was easy, kept informed of the current situation with deliveries.”

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Posted 2 years ago

“Good web site”

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Posted 2 years ago

“Easy to use website and order process; I felt confident I was ordering precisely what I needed (borne out by the colours of the scarves and quality of cloth used). Good price. Good communication about the supply chain difficulty.”

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Posted 2 years ago

“Good Quality Products”

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Posted 3 years ago

“Good quality neckers and outstanding response times from customer service. Supply chain problem was our primary issue causing a long delay between our ordering and receiving the neckers.”

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Posted 3 years ago

“Have never had a problem with MBC before and will use again. Unfortunately there were unexpected delays this time but understandable reasoning. The delivery service with DPD was very disappointing though. They stated the parcel had been left with a named neighbour, at a certain house number, and sent me a photo of the house. Unfortunately, there are no neighbours with that name, no house number of that number of my street and the photo was not of a house in the local area. Tracking down my parcel has been very time-consuming and frustrating, and if this is how the service is going to be, I may look at going elsewhere”

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Posted 3 years ago

Hi Mary. We are so sorry to hear about the hassle you've experienced in getting hold of your parcel. We do offer alternative courier services, so we are happy if in future you would prefer we did not use DPD on your orders.

Posted 3 years ago

“Good quality products, kept us up-to date when they products were delayed”

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Posted 3 years ago

“Pleasant staff; good service”

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Posted 3 years ago

“Disappointed with turnaround time for my order for Group neckers. I appreciate that the main issue was outside their control but it is time to start sourcing materials from the UK or at least closer to home!”

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Posted 3 years ago

“Not easy finding the required finish, but overall, very satisfactory. Good communication regarding production and delivery schedule.”

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Posted 3 years ago

“Shame your website wasn’t higher on my Google search! But found you eventually, you had the product we were looking for in stock which was great, easy to order, dispatch took a bit longer than expected but when I sent an email to follow this up I got a reply same day with a dispatch email so that was great. Product arrived well packaged- overall happy. Thanks!”

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Posted 3 years ago

MBC Promotions Ltd is rated 4.9 based on 3,789 reviews