Login
Start Free Trial Are you a business? Click Here

MORI Reviews

4.8 Rating 25,359 Reviews
97 %
of reviewers recommend MORI
4.8
Based on 25,359 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Quick delivery
Helpful Report
Posted 3 years ago
KIDLY processes and website are great but a bit disappointed they would stock bad quality items.
Helpful Report
Posted 3 years ago
I liked the look of this top online it came up quite small in reality.
Helpful Report
Posted 3 years ago
Bought for 3year old granddaughter but I wasn’t happy with the size of actual toy when it was delivered sorry had to return it. I’ve purchased other items previously which have been brilliant gifts.
Helpful Report
Posted 3 years ago
My parcel did not get delivered in time as the full address as typed wasn’t displayed on the label. Meant going around the houses with Royal Mail.
Helpful Report
Posted 3 years ago
No problem with the company, but on this occasion the product really wasn’t good.
Helpful Report
Posted 3 years ago
It’s a really cute outfit, comfortable and nice fabric, however ripped between legs ok day one.. poor stitching.
Helpful Report
Posted 3 years ago
Product came fast next day as that's what I paid for it was for my little boys birthday when it was assembled wheels were flat and broke so got intouch straight away customer services was really good and quick but had to email again as after 4 days still no replacement then it are after me asking again nice product but disappointed of the broke wheels and experience trying to get it resolved and sad it came like that as a gift
Helpful Report
Posted 3 years ago
A return exchange wasn’t acknowledged then I had to chat she was lovely but then your item was sold out and it was a birthday gift needed Not the best fast action as usual
Helpful Report
Posted 3 years ago
I usually like all the products on Kidly, but the Jelly sandals are badly made.
Helpful Report
Posted 3 years ago
Easy to order and came quickly. The smell on the sandles were awful though!
Helpful Report
Posted 3 years ago
Great toddler shoes but extremely wide, not enough time to return before holiday so abit disappointed
Helpful Report
Posted 3 years ago
Packaging - poor considering it was a £50 product! Had to go buy seperate gift box.
Helpful Report
Posted 3 years ago
Good communication and fast delivery. Unfortunately product was not satisfactory
Helpful Report
Posted 3 years ago
Although disappointed with part of my order, Kidly have always been prompt at sending out the orders and very helpful with any queries.
Helpful Report
Posted 3 years ago
Kidly were really helpful and answered all my questions prior to delivery. I paid extra for next day delivery and wasn’t disappointed. They have an excellent range of products. I was just disappointed by the ripped package inside and the dirty bucket I received.
Helpful Report
Posted 3 years ago
Love the shoes love the colour..only thing is they rub on the side of my daughters feet and cut it open..
Helpful Report
Posted 3 years ago
Good products and service.
Helpful Report
Posted 3 years ago
Was quick and easy to order, delivery was good how ever not impressed with the quality
Helpful Report
Posted 3 years ago
These are lovely sandals but no where near true to size. I would suggest up sizing atleast 1 or 2 sizes. Shame they also don't go bigger than a 11, my daughter is a size 11 but the sandals as stated are not true to size an don't fit.
Helpful Report
Posted 3 years ago
MORI is rated 4.8 based on 25,359 reviews