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Babol Ltd Reviews

4.7 Rating 4,343 Reviews
93 %
of reviewers recommend Babol Ltd
4.7
Based on 4,343 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Babol Ltd Reviews

About Babol Ltd:

Welcome to Babol, a marketing agency that blends digital and traditional strategies to grow your brand.
Using our eCommerce experience, customer service team and logistics offering to give your brand unique support to transact online.

Visit Website

Phone:

01905 677555

Email:

info@babol.co.uk

Location:

3 Indurent Park Broomhall,
Norton Road,
Worcester
Worcestershire
WR5 2QR

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Babol Ltd 5 star review on 26th October 2025
Ryan G
Babol Ltd 5 star review on 14th September 2025
Hasan S
Babol Ltd 5 star review on 6th September 2025
Barry R
Babol Ltd 5 star review on 16th August 2025
Laura H
Babol Ltd 5 star review on 29th May 2025
Anonymous
Babol Ltd 5 star review on 17th May 2025
Seth P
Babol Ltd 5 star review on 5th March 2025
Gary W
272
Anonymous
Anonymous  // 01/01/2019
Products are always good, but for some reason, I revived a double order of 3 items, as order had gone throw twice on the 27th and 28th £81-96 X 2 ( £163-92 ) This should have flagged up !!! I was emailed a returns note, but no free returns labe !!! There for it will cost me about £10-00 to return and £4-99 for delevery for DPD. £81-96 - £14-99 = £66-97. I’ll not use this company again in a hurry.
Helpful Report
Posted 7 years ago
After detailing the specific device that I am mounting on the device, the adapter for my device was NOT included.
Helpful Report
Posted 7 years ago
Had to order phone holder for Huawei ps20 pro...waited two weeks for it to arrive ...phone didn't fit..
Helpful Report
Posted 7 years ago
Hi, I'm sorry your phone didn't fit, Brodit are yet to release a holder for the Huawei ps20 pro, only the P20 which is a smaller device. We do have Brodit adjustable holders which are designed for when there isn't a dedicated holder available. These can be found here https://www.brodit.co.uk/live/productquicklinks/productquicklinks1.asp or our customer services will be able to help you on 01905 677555.
Posted 7 years ago
The service is great and the product was delivered very quickly. I would suggest you are clearer when more than one part is needed.
Helpful Report
Posted 7 years ago
Hi, Thanks for the feedback. We do try and make it as clear as we can, however understand there are alot of options to choose from and will consider your comments for future website developments. Kind Regards, Customer Services
Posted 7 years ago
4 Weeks for delivery
Helpful Report
Posted 7 years ago
They didn't really. They never have items in stock, and shipping is slow
Helpful Report
Posted 7 years ago
Delivery was appropriately packed and the website was easy to use. However, the 24h delivery actually took almost 48h from the time I received the shipping confirmation email, which didn't arrive until a day after I had placed my order. Please be more accurate in your shipping estimates.
Helpful Report
Posted 7 years ago
I am sorry our shipping partner let us down on this occasion. The same day despatch applies to orders placed before 15:30 Monday - Friday, with your order arriving after this, it would have been processed the following day. Regards, Customer Services
Posted 7 years ago
Service is good however more is the norm today I would not expect to pay postage
Helpful Report
Posted 7 years ago
Sent out the wrong cradle waiting for a replacement
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Posted 7 years ago
Products good but confusion in admin over delivery leaves a lot to be desired
Helpful Report
Posted 7 years ago
I bought this mount as the Garmin suction cup could not be relied on to remain fixed to the glass. The Brodit clip on mount did not include a ball fitting without which it was useless - very disappointing considering the high price. I managed to find a suitable stick on Garmin size ball mount on the internet, which, once reinforced with two screws, meets the requirement. The total cost amounts to nearly half that of the satnav itself. I suppose it is too much to expect Garmin to get together with Babol and do away with all suction cup fittings!
Helpful Report
Posted 7 years ago
Paid £4.99 for dhl delivery but it’s just as slow as Royal Mail 24. Not clear that it doesn’t mean Saturday delivery so a wee bit annoyed. Will see what the product is like when it arrives.
Helpful Report
Posted 7 years ago
You sent the item by a carrier (DPD) with options to divert to Collect Plus etc
Helpful Report
Posted 7 years ago
Hi, Any order over £75 is sent using DPD courier as per our Delivery page on the website. I am sorry if you were expecting this by another method.
Posted 7 years ago
Good product, good communication but took ages for goods to arrive.
Helpful Report
Posted 7 years ago
Products are good quality and we'll made but incredibly over priced! £20+ for a car mounting plate?!?
Helpful Report
Posted 7 years ago
I purchased for a new Peugeot 108. Difficult to fit clip as I can only find one edge on upper right drivers side that clip will fit over. There is no bottom edge and it has to hang loose. Ideally I would like to fit next to glove box on passenger side as I have seen in demos but there is no gap in my car for a clip to be positioned. I think the price of the tomtom 5200 mount is excessive.
Helpful Report
Posted 7 years ago
So far so good but not been able to secure the holder to the car fascia. Not sure I’m missing a trick or what. Concept good but will it survive a 200 mile trip tomorrow
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Posted 8 years ago
Delivery slow
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Posted 8 years ago
Hi Guys, I bought a lot of devices from you in the past and was impressed about the quality, but not this time. The small little leap just felled apart when tried to install. We followed the instructions as usual. I hope this was a minor defect, but not really pleasant when installed in a new car :-) would've give you 5*, but not this time. Serghei
Babol Ltd 3 star review on 8th July 2017
Helpful Report
Posted 8 years ago
Hi Serghei, sorry this has not worked out for you this time. Please contact me at info@babol.co.uk or 01905 677555 so that we can rectify this for you. Best Regards, Simon
Posted 8 years ago
The product that I ordered arrived and the telephone customer service was good. The order acknowledgement email did not make the expected delivery delay clear. The product I received fits, but it is poorly designed. It is a cupholder and the top is too small for a conventional cup and the angle that the cup is held at is not vertical despite this being a custom part for my vehicle.
Helpful Report
Posted 8 years ago
Babol Ltd is rated 4.7 based on 4,343 reviews