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Babol Ltd Reviews

4.7 Rating 4,560 Reviews
93 %
of reviewers recommend Babol Ltd
4.7
Based on 4,560 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Babol Ltd Reviews

About Babol Ltd:

Welcome to Babol, a marketing agency that blends digital and traditional strategies to grow your brand.
Using our eCommerce experience, customer service team and logistics offering to give your brand unique support to transact online.

Visit Website

Phone:

01905 677555

Email:

info@babol.co.uk

Location:

3 Indurent Park Broomhall,
Norton Road,
Worcester
Worcestershire
WR5 2QR

Write Your review

Very happy with the product but after 2 weeks I had to ring up and ask where my delivery was, after being told that they had just come it still took till Wednesday after paying for Express delivery
Helpful Report
Posted 7 years ago
Had to request and invoice for the payment and I'm writing this review having not yet received what i ordered
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Posted 7 years ago
I am sorry you were asked to leave a review prior to your order arriving. An invoice is automatically emailed when an item is despatched, which is then linked to the review request. If the invoice is requested prior to goods being despatched, you will also receive the review request - minor flaw in the system. Apologies for the inconvenience, and having checked the progress of your order, the special order item is due to leave Brodit in Sweden today, and should arrive in our warehouse on Thursday. We would then ship same day using a Royal Mail 24 Tracked service. Kind Regards, Rachel
Posted 7 years ago
I don’t know how good it is I haven’t fitted it yet
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Posted 7 years ago
Happy with the fitment, have used these mounts and holders for many years, just order the one for my new transit, I had ordered the mount for the pillar on the right of the steering wheel but received the left hand mount, not the biggest problem and now fitted as needed asap
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Posted 7 years ago
Very expensive. It is solid though. Instructions not great. Tried to get “live chat’ and was told someone would get back to me because everyone was busy. 3 hours later, still waiting. It’s enough mention of having to drill holes, but the faceplate it came with had no holes in it. No screws in package either.
Helpful Report
Posted 7 years ago
Sorry the fitting process was not as expected. Self tapping screws should have been in with the holder, if you still need these please contact our Customer Services on 01905 677555 or info@babol.co.uk We don't have a Live Chat facility so you may have been on another sellers site.
Posted 7 years ago
Products are always good, but for some reason, I revived a double order of 3 items, as order had gone throw twice on the 27th and 28th £81-96 X 2 ( £163-92 ) This should have flagged up !!! I was emailed a returns note, but no free returns labe !!! There for it will cost me about £10-00 to return and £4-99 for delevery for DPD. £81-96 - £14-99 = £66-97. I’ll not use this company again in a hurry.
Helpful Report
Posted 7 years ago
After detailing the specific device that I am mounting on the device, the adapter for my device was NOT included.
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Posted 8 years ago
Had to order phone holder for Huawei ps20 pro...waited two weeks for it to arrive ...phone didn't fit..
Helpful Report
Posted 8 years ago
Hi, I'm sorry your phone didn't fit, Brodit are yet to release a holder for the Huawei ps20 pro, only the P20 which is a smaller device. We do have Brodit adjustable holders which are designed for when there isn't a dedicated holder available. These can be found here https://www.brodit.co.uk/live/productquicklinks/productquicklinks1.asp or our customer services will be able to help you on 01905 677555.
Posted 7 years ago
The service is great and the product was delivered very quickly. I would suggest you are clearer when more than one part is needed.
Helpful Report
Posted 8 years ago
Hi, Thanks for the feedback. We do try and make it as clear as we can, however understand there are alot of options to choose from and will consider your comments for future website developments. Kind Regards, Customer Services
Posted 8 years ago
4 Weeks for delivery
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Posted 8 years ago
They didn't really. They never have items in stock, and shipping is slow
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Posted 8 years ago
Delivery was appropriately packed and the website was easy to use. However, the 24h delivery actually took almost 48h from the time I received the shipping confirmation email, which didn't arrive until a day after I had placed my order. Please be more accurate in your shipping estimates.
Helpful Report
Posted 8 years ago
I am sorry our shipping partner let us down on this occasion. The same day despatch applies to orders placed before 15:30 Monday - Friday, with your order arriving after this, it would have been processed the following day. Regards, Customer Services
Posted 8 years ago
Service is good however more is the norm today I would not expect to pay postage
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Posted 8 years ago
Sent out the wrong cradle waiting for a replacement
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Posted 8 years ago
Products good but confusion in admin over delivery leaves a lot to be desired
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Posted 8 years ago
I bought this mount as the Garmin suction cup could not be relied on to remain fixed to the glass. The Brodit clip on mount did not include a ball fitting without which it was useless - very disappointing considering the high price. I managed to find a suitable stick on Garmin size ball mount on the internet, which, once reinforced with two screws, meets the requirement. The total cost amounts to nearly half that of the satnav itself. I suppose it is too much to expect Garmin to get together with Babol and do away with all suction cup fittings!
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Posted 8 years ago
Paid £4.99 for dhl delivery but it’s just as slow as Royal Mail 24. Not clear that it doesn’t mean Saturday delivery so a wee bit annoyed. Will see what the product is like when it arrives.
Helpful Report
Posted 8 years ago
You sent the item by a carrier (DPD) with options to divert to Collect Plus etc
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Posted 8 years ago
Hi, Any order over £75 is sent using DPD courier as per our Delivery page on the website. I am sorry if you were expecting this by another method.
Posted 8 years ago
Good product, good communication but took ages for goods to arrive.
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Posted 8 years ago
Products are good quality and we'll made but incredibly over priced! £20+ for a car mounting plate?!?
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Posted 8 years ago
Babol Ltd is rated 4.7 based on 4,560 reviews