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Baa Baby Reviews

4.9 Rating 1,296 Reviews
97 %
of reviewers recommend Baa Baby
4.9
Based on 1,296 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Baa Baby Reviews

About Baa Baby:

Baa Baby is the home of beautiful natural sheepskin and wool products for babies and toddlers.
Find us at www.baababy.co.uk

Visit Website

Phone:

01522404049

Email:

Baa@BaaBaby.co.uk

Write Your review

Prompt delivery and good quality product as described. Would recommend
Helpful Report
Posted 4 years ago
Thank you for taking the time to leave us a review - we're so happy it arrived on time!
Posted 4 years ago
Easy to navigate website. Excellent delivery times. Could have done without three consecutive emails asking for a review!
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Posted 4 years ago
Hi Liz, Thank you so much for leaving us a review - it really does make a difference to us as a small business. We're sorry you received three separate emails asking you to leave a review - our aim certainly isn't to bombard you and we will take a look into this! We really appreciate that you took the time to leave us a review anyway. Happy New Year from us all!
Posted 4 years ago
A gorgeous first Christmas present that will be around forever. Just beautiful.
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Posted 4 years ago
Thank you for sharing your experience - we hope your little one had the happiest first Christmas!
Posted 4 years ago
Disappointed in recent purchase it’s very yellow compared to previous 2 skins I have bought which are white I’m considering returning it for an exchange
Helpful Report
Posted 4 years ago
Hello Joyce, Thank you for reaching out to us - we're sorry to hear that you're disappointed with your order. Since sheepskin is a natural product, there is some variation in colour and texture. That being said, we are happy to select sheepskins that match customer preferences when we are asked. If your lambskin is new and unused, we would be more than happy to help you exchange it for one that is closer to your desired colour. If you're still considering an exchange, feel free to reach out to us at baa@baababy.co.uk.
Posted 4 years ago
Great service and reasonably priced. Thank you!
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Posted 4 years ago
This is my 2nd order and I've always been 100% satisfied with my order. I love our pram grey liner and I can move it easily for the cot too at this early newborn stage. The only reason I haven't given 5 stars / very good for this order is I wasn't happy with the packaging of this beautiful lamb wool for the money I paid, it didn't feel very protected or packaged well like the way my first order arrived.
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Posted 4 years ago
Answered a query very quickly.
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Posted 5 years ago
This was bought as a present for my new Grandson. My daughter isn't sure if she has to return it yet as it may be too large for the puchchair. Other items bought from Baa baa baby have been wonderful though. Thank you.
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Posted 5 years ago
Beautiful products, fast and efficient service.
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Posted 5 years ago
Lovely products, great quality
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Posted 5 years ago
Lovely and soft for baby,was a gift for my grandson.
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Posted 5 years ago
Easy to order and the company was offering a discount. The delivery came at a cost. It wasn't as quick as some that I get for free from other businesses.
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Posted 5 years ago
Beautiful pushchair liner. Fits my Ickle Bubba well and feels really good quality. Definitely helped keep baby cooler in the hot weather. Unfortunately not enough postage paid by sender so parcel went to the post office and I had to pay the excess otherwise would have given 5 stars.
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Posted 5 years ago
Thank you so much for your review - could I ask that you also get in touch directly so we can resolve the issue with Royal Mail and refund you the extra amount paid. Our postage is paid on account with Royal Mail and the charge is the same for all items under 5kg so we can't understand what has happened. Please accept our sincere apologies that you had to pay any surcharge and were inconvenienced and be reassured we will refund you the additional cost.
Posted 5 years ago
My first order got lost in the post and a new one was dispatched as soon as possible without any issues from the seller, good customer service.
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Posted 5 years ago
Great quality product - very happy with our lambskin rug.
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Posted 5 years ago
excellent service
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Posted 5 years ago
Straight forward ordering and product arrived as expected and well packaged.
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Posted 6 years ago
Very prompt despatch of order, well packed. Seem to stock a limited choice of items but all appear to be of high quality.
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Posted 6 years ago
Easy and quick delivery.
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Posted 6 years ago
Quick and efficient, the product we received isn't quite as well made as pictured but definitely nice and warm.
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Posted 6 years ago
Baa Baby is rated 4.9 based on 1,296 reviews