Aztec Diamond Reviews

Name: Aztec Diamond
Address: Unit 39, Number One Industrial Estate, Consett, Unit 39, Number One Industrial Estate, Consett, County Durham
Rating: 4.69

4.7 Rating 4,106 Reviews

93 %

of reviewers recommend Aztec Diamond

4.7

Based on 4,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Aztec Diamond 5 star review on 7th February 2022

Laura Benson

Aztec Diamond 5 star review on 16th September 2021

Tia Wiser

Hailey Bertrand-Sluman

Aztec Diamond 5 star review on 10th September 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely quality clothing, a little snug fitting, very quick delivery”

Helpful Report

Posted 4 years ago

“My daughter Loves the Aztec Diamond leggings, Great to deal with fast delivery”

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Posted 4 years ago

“gorgeous clothing... only little niggle is that the denim breeches run slightly smaller than other products but are still wearable and the quality is amazing. The skyline breeches are the most beautiful jods i've ever worn - highly recommend. such nice looking clothes, can't wait to ride in them!”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave your review, so sorry you found your denim breeches a little smaller. We do have a new design in production at the moment. If you would like to discuss sizing or have any questions please give us a call on 077939522081 or send us an email - Info@aztecdiamondequestrian.com we'd be more than happy to help. :) We really appreciate your feedback. Team AD.x

Posted 4 years ago

“Lovely baselayer, headband & riding socks! Unfortunately in the first parcel 1 item was missing but the customer service was very good and a new pair arrived a few days later. Overall, very happy with my purchase and would definitely recommend! Hopefully will buy more in the future :)”

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Posted 4 years ago

“The style of the clothing is excellent and I have lots of pieces for my daughter who is 5. Only thing is sometimes the quality of the tights are better than others. I have had some bobble at the knees and the stitching fray. Other pairs have been fantastic from first to last wear.”

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Posted 4 years ago

Hey, Thank you for taking the time to leave your review. Could you please send us some pictures of the issue Charlotte Info@aztecdiamondequestrian.com

Posted 4 years ago

“Great products (I've only had the base layers). Would be great if you had more stock so the nice colours don't sell out so quickly.”

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Posted 4 years ago

“Love Aztec Diamond”

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Posted 4 years ago

“Gorgeous products, however can be fairly expensive. Have also found products run small and have variation from item to item. I have two base layers size 8, one fits and one strangles me.”

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Posted 4 years ago

“Absolutely love breeches just unfortunate that popper has broken off after 3rd time of wearing”

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Posted 4 years ago

Hi Immy! Thank you for taking the time to leave your review! This is not the quality we would expect for our customers - could you please email us a photo of the issue to info@aztecdiamondequestrian.com as our customer services team would love to assist you with this. Thank you - Team AD x

Posted 4 years ago

“I got my package very quickly!!! I ordered some breeches and they are such good quality and very stylish. My new faves, I will definitely order again!”

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Posted 4 years ago

Thank you so much for taking the time to leave your review! We really appreciate it! - Team AD x

Posted 4 years ago

“Good products but not size inclusive. Refund times are slow”

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Posted 4 years ago

“Lovely products”

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Posted 4 years ago

“We love the products and have lots of items! Minor issue with quality on a recent product was dealt with promptly and professionally. A great company.”

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Posted 4 years ago

“Quality of the items were quite good and the goods were shipped to India immediately. Was well packed ensuring that there is no damage in transit.”

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Posted 4 years ago

“Products are perfect, delivery was perfect, packaging was perfect, only downfall was having to pay for returns. I returned something damaged so wasn’t pleased with paying for the return of it”

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Posted 4 years ago

Thank you for taking the time to leave your review, I'm so sorry you've had an issue with a product. I can see that item has now been exchanged Rebecca I will refund your return postage cost now. If you do need help with a return/exchange in future please let us know Rebecca we can arrange a pre-paid Hermes label if an item is faulty, Meghan,

Posted 4 years ago

“Leggings are fantastic value but Breeches are over priced”

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Posted 4 years ago

Hey, Thank you for taking the time to leave your review, so please you love your new leggings! If you do have any feedback on our breeches please send that over to info@aztecdiamondequestrian.com we appreciate all customer feedback. Team AD. x

Posted 4 years ago

“Very good quality and amazing quick service. Fabric is so light and perfect for the UAE hot weather! Design is simple and elegant.”

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Posted 4 years ago

Thank you for leaving such a lovely review, I'm so pleased your parcel arrived with you in good time. Team AD. x

Posted 4 years ago

“I love the in-check breeches I just got. They’re elegant, sleek, and have just the right amount of sparkle. I just wish AD had the option for tall breeches because they do come up short on me (I’m 5’8)”

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Posted 4 years ago

Hi Samantha! Thank you for taking the time to leave your review! We are in love with our In-Check Breeches, the quality of the embroidery detailing is amazing! The breeches are designed to be a cropped fit for comfort (to prevent bunching in the boot while riding) - However, we do know that some of our customers prefer a longer fit. So we have a new range of breeches currently in production - they will feature a longer leg and higher waist, we are hoping to have them here by December if all goes to plan :) Hopefully this range of breeches will be perfect for you! Thank you again, Team ADE xx

Posted 4 years ago

“Super fast shipping, eye-pleasing package. I ordered a hoodie, a base layer, and a sports bra. The pull on hoodie is perfect, very comfy and stylish, I liked the details. The design is oversized, which I totally adore. The base layer also good, fits perfectly, however I'd prefer a covered zipper (or without zipper at all) as it tears the hair when I pull it off, so I have to be careful about that. The bra, I liked the design but unfortunately had to exchange it, as XS was too small for me (despite that I usually wear the smallest sizes, but here the material is not too stretchy). So waiting for a Small one! In total, all good, will order something again!”

Helpful Report

Posted 4 years ago

Hey Yulia! Thank you for taking the time to leave your review and attach your photos! The hoodie looks amazing on you! We do have Technical Fitted Tee's that are a great alternative for people who prefer tops without the zips but we currently do not have a long sleeved option. We are constantly listening out to what our customers want so I will pass on all your information to our design team! :) we are so pleased that you are happy and you would purchase again! Please let us know if you would ever like advice on sizing etc. Thank you again! Lauren ADE x

Posted 4 years ago

“Excellent, speedy service. Only issue being on the very first time of wearing the A of Aztec lettering on the leg (phone pocket) has lifted”

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Posted 4 years ago

Hey, so sorry about this, please send us some pictures of the issues with your logo we can take a look into this for you, our email address is - Info@aztecdiamondequestrian.com Thank you, Team AD

Posted 4 years ago

Aztec Diamond is rated 4.7 based on 4,106 reviews