Aztec Diamond Reviews

Name: Aztec Diamond
Address: Unit 39, Number One Industrial Estate, Consett, Unit 39, Number One Industrial Estate, Consett, County Durham
Rating: 4.69

4.7 Rating 4,103 Reviews

93 %

of reviewers recommend Aztec Diamond

4.7

Based on 4,103 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Aztec Diamond 5 star review on 7th February 2022

Laura Benson

Aztec Diamond 5 star review on 16th September 2021

Tia Wiser

Hailey Bertrand-Sluman

Aztec Diamond 5 star review on 10th September 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the riding diary for my niece - she loved it! Delivery was speedy too”

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Posted 2 years ago

Thank you for taking the time to leave your review Sara. The diary has been so popular it's an amazing product.

Posted 2 years ago

“Easy to do the order on line, fast delivery and well wrapped”

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Posted 2 years ago

Thank you so much for taking the time to leave your review!

Posted 2 years ago

“The service from AD has always been fantastic, I’ve never had a problem with communications. Quality of the products is great, really well priced and super flattering !”

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Posted 2 years ago

Thank you for taking the time to leave your review Amy. If you do need help with anything in the future please let us know.

Posted 2 years ago

“Quick delivery, beautifully presented in individual bags. Not opened as xmas presents but delighted so far.”

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Posted 2 years ago

Thank you for leaving such a lovely review, we appreciate your feedback. :)

Posted 2 years ago

“I loved the base layer I am very happy 😊”

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Posted 2 years ago

Thank you for your feedback, so pleased you love the new Icon base layers!

Posted 2 years ago

“To me it is the best equestrian brand, the quality of the breeches and baselayers is impeccable. I also have the leggings, hoodie, socks and belt which I also truly love. I’ve been a customer since 2015 and was never disappointed. The only downside is that the prices increase each year on the staple products and with the European tax and fees it can double the price of a purchase!”

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Posted 2 years ago

Hello! Thank you so much for taking the time to leave us some amazing feedback - we really do appreciate it. We are so happy you love our brand and have been so loyal through the years, evolving with us. We wish we could erase extra charges for our overseas customers but unfortunately it is out of our control. Best wishes, - Team AD

Posted 2 years ago

“Had an issue but dealt with swiftly and to my complete satisfaction….very happy with the service”

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Posted 2 years ago

Thank you for leaving such a lovely review, We appreciate your feedback.

Posted 2 years ago

“My daughter is the owner of two beautiful horses and loves to look glamorous while riding. These are the perfect outfits reasonable priced. Website is easy to use orders come very quickly nicely packaged.”

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Posted 2 years ago

“My granddaughter has just got the new white. On petition breeches. Very comfy. Also really like the rain jacket for over her jacket”

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Posted 2 years ago

“Very good and clear communication and customer service :)”

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Posted 2 years ago

“Great quality and fast delivery”

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Posted 2 years ago

“they are amazing ,it helped me improve my ridding because of the grip on the leggings 100% recommend:)”

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Posted 2 years ago

“Really easy website to use also very quick delivery”

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Posted 2 years ago

“I loved the quality of the product it's really amazing and the shipping was so fast , loved that too. But l'd rather you send a discounted coupon for the next time of purchase.”

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Posted 2 years ago

“amazing service! Staff are always so happy to help! My favourite brand ever!!”

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Posted 2 years ago

“Absolutely without question the best customer service I've ever had from any company, all the staff are so helpful, knowledgable and friendly. The quality of the products is superb & second to none. Brilliant design and performance, everything we've bought we absolutely LOVE!”

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Posted 2 years ago

Thank you so much for your lovely review. We are thrilled that you love our products and are happy with our customer service - we do try to provide an amazing service for our customers! We hope to see you shop with us again in the future - AD

Posted 2 years ago

“First time I have used Aztec - to order a riding top for my Grandaughter as a birthday gift. Beautifully packaged, lovely fabric, fitted beautifully. Very impressed.”

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Posted 2 years ago

“Absolutely amazing products along with an awesome team! Any problems at all, they always have a solution and get it sorted quick! Cannot fault them at all!”

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Posted 2 years ago

“Fantastic communication, always happy to assist in.”

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Posted 2 years ago

“I bought 2 riding leggings and 2 riding socks I’m over the moon with the quality of the brand and really love it It was my first time buying from Aztec Diamond and I have a very positive experience. My package arrived in 3 days and it was an international delivery! I’m so pleased that this is how it was and looking forward to many more things from Aztec Diamond”

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Posted 2 years ago

Thank you so much for this wonderful review, we really appreciate it. So nice to hear that you love your products and with it being your first time order we are delighted that you want to return. Thank you for shopping with AD!

Posted 2 years ago

Aztec Diamond is rated 4.7 based on 4,103 reviews