Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,338 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,338 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful bag as advertised, quality gorgeous”

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Posted 7 months ago

“Beautiful bag I had already bought another bag would definitely recommend”

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Posted 7 months ago

“Very easy to deal with as part of Debenhams”

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Posted 7 months ago

“very pleased with my handbag arrived on time”

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Posted 7 months ago

“I am delighted with the quality , size and appearance of my new black cross body bag. It is perfect for what I need. Ordering was quick and easy. There os an amazing selection to choose from. At good price.”

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Posted 7 months ago

“Bag as described arrived promptly, customer service helpful as I inadvertently ordered the wrong colour.”

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Posted 7 months ago

Dear Susan, Thank you so much for your lovely 5-star review! 🌟 We're so pleased to hear that your bag arrived promptly and met your expectations. We're also glad our customer service team could assist you when you needed help — it's always our aim to make your shopping experience as smooth and positive as possible. Thank you for your support, and we hope to see you shop with us again soon! Warm regards, Team Assots.

Posted 6 months ago

“Very easy to navigate their website and super quick delivery.”

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Posted 7 months ago

“Beautiful bag, packaged well and delivered on time”

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Posted 7 months ago

“I'm really impressed with Assots great quality merchandise.”

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Posted 7 months ago

“Amazing quality, great minimalistic design, absolutely love it.”

Assots London 5 star review on 14th July 2025

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Posted 7 months ago

“Great product and service.”

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Posted 7 months ago

“The handbag I bought was a lovely quality. It is well made and the leather is good quality. It arrived faster than I thought. Please with the item and the delivery”

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Posted 7 months ago

“I have bought several bags from Assots and have always been pleased with their quality and value for money .This company has always provided a great selection of products and prompt service . It definitely recommend them.”

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Posted 7 months ago

“Lovely phone bag just perfect for my needs”

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Posted 7 months ago

“easy to order fast delivery well packed and as gorgeous as the photo!”

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Posted 7 months ago

“Quick delivery and a beautiful handbag.”

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Posted 7 months ago

“I am so pleased with this bag. Is it good quality and stylish, and meets all my needs re space. I carefully noted the measurements prior to purchasing and Im glad that I did because Ive been disappointed with some previous purchases. I am looking to buy another one in a different colour.”

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Posted 7 months ago

“Real product with premium quality of leather, was exact in shape as described.”

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Posted 7 months ago

“Lovely quality products and very prompt delivery.”

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Posted 7 months ago

“Love the quality and style of Assots bags which always look the part on any occasion and are backed by a second to none customer service whom go above and beyond to provide customer experience.”

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Posted 7 months ago

Assots London is rated 4.6 based on 2,338 reviews