Artificial Grass Direct Reviews

4.54 Rating 257 Reviews
89 %
of reviewers recommend Artificial Grass Direct
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email
Read Artificial Grass Direct Reviews
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0845 177 1664



16 Hallsteads Business ParkDove HolesBuxtonSK17 8BJ

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Good fast delivery, very nice product. But the join I had in my 4x6 piece that came from the factory is noticeable so a bit disappointed with that.
Posted 8 months ago
Good prices and quality product delivered quickly. Delivery process terrible..... van loaded with our delivery underneath all other orders and had to ask family to help unload and deliver as 1 man on his own couldn't offload.
Posted 1 year ago
Delivery instructions were not adeared to by driver..
Posted 1 year ago
Ordered SuperPlay and quality of product was excellent. Would have been 5stars but for the astronomical delivery charge of £65. In this day and age if you can’t negotiate a better delivery deal customers will go elsewhere.
Posted 1 year ago
Whilst I am quite happy with the product and the price, it was disappointing to have had to pay someone to wait on site on the pre-arranged delivery day, only for the grass not to arrive. When contacted by Tufnells, the transport company used by Artificial Grass Direct, they were very apologetic but it still cost me a days' wages for a labourer to hang around all day. The finished garden look good, however.
Artificial Grass Direct 3 star review on 19th April 2019
Posted 1 year ago
We expected a darker green and a deeper pile. That said it kinda does the job.
Posted 2 years ago
Price and quality
Posted 3 years ago
Artificial Grass Direct is rated 4.54 based on 257 reviews