Artificial Grass Direct Reviews

Name: Artificial Grass Direct
Address: 16 Hallsteads Business ParkDove HolesBuxtonSK17 8BJ, Buxton
Rating: 4.68

4.7 Rating 401 Reviews

92 %

of reviewers recommend Artificial Grass Direct

4.7

Based on 401 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Artificial Grass Direct:

At Artificial Grass Direct Limited, we have over 20 years experience of supplying artificial grass to domestic consumers, landscapers and retail and we never forget that the customer has a choice; which is why we constantly strive to offer the very best products at highly competitive prices and commit to levels of service unrivalled in the industry.

At Artificial Grass Direct we pride ourselves on providing our customers with a professional, personal service.

Also! We sometimes get confused for a different company. We are http://ArtificialGrass-Direct.com. Our friendly team would love to talk to you if you would like to call 0845 177 1664 – or visit us at - http://artificialgrass-direct.com

Visit Website

Phone:

0845 177 1664

Email:

sales@artificialgrass-direct.com

Location:

16 Hallsteads Business ParkDove HolesBuxtonSK17 8BJ
Buxton
SK17 8BJ

Artificial Grass Direct 5 star review on 11th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“38mm 5m roll , perfect for what I needed , good strong and plenty thickness, perfect for me dog and kids”

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Posted 1 year ago

“quick delivery, high quality of the grass.”

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Posted 3 months ago

“Great Communication and prompt delivery A1 .”

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Posted 3 months ago

“We had a hiccup at first, my order had been lost but when I phoned to check why I hadn’t heard from them they were straight on it and apologised and proceeded with my order everything went fine we now have grass, haven’t fitted it yet but I was well pleased with the service thank you”

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Posted 5 months ago

“Good quality for the price. Helpful delivery into back garden.”

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Posted 5 months ago

“Came when said Looks fantastic”

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Posted 6 months ago

“Very good quality product. Delivery was very quick. Definitely use Grass Direct again”

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Posted 6 months ago

“Ordered grass on the Sunday got it delivered on the Friday very good quality grass at a very reasonable price would defo recommend”

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Posted 6 months ago

“Great product covered my old decking boards looks great,great service from order to delivery.”

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Posted 6 months ago

“Excellent fast service”

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Posted 8 months ago

“The second time I've ordered. Price and delivery were good. Very happy with the product.”

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Posted 8 months ago

“Excellent all round”

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Posted 8 months ago

“Machine edge not grey, needed trimming. Finish surface looks ok though.”

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Posted 10 months ago

“Great customer service, they were able to expedite my order and deliver within 48 hours. Very happy with the product.”

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Posted 1 year ago

“Only a pleasure to deal with them hence my 3rd purchase!”

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Posted 1 year ago

“Great quality grass, quick delivery and helpful delivery man.”

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Posted 1 year ago

Thank you so much for your 5-star rating of Artificial Grass Direct, Jonathan! We are so pleased to hear that you enjoyed our grass.

Posted 1 year ago

“Didnt call me back when they said they would, late delivery. Not good”

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Posted 1 year ago

Hi James, Many thanks for you review. Firstly please accept our apologies for the problems you have experienced with this order. Following your comments we have discussed with the team and steps are in place to ensure that this is not a repeat occurrence. Thank you for placing your order and should you have any queries moving forward please don't hesitate to contact us. With kind regards, Rebecca

Posted 1 year ago

“excellent product and service 5Stars Thank you”

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Posted 1 year ago

Good Morning Joe, Many thanks for your comments. If you should have any queries moving forward please don't hesitate to contact us. Kind regards, Rebecca

Posted 1 year ago

“Product not like Astro grass very coarse and don’t like it, feels harsh”

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Posted 1 year ago

“Delivered quickly. Can’t comment on how they work as edging. My plan is to use them as a non-rotting shed base.”

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Posted 1 year ago

Thank you for your 5-star rating of Artificial Grass Direct, Jon! We're glad to hear that your delivery experience was easy and timely. We appreciate your using our product for a shed base as well; please do let us know if there's anything we can do to improve your experience!

Posted 1 year ago

“Great product, very quick delivery. No fuss, very happy.”

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Posted 1 year ago

Many thanks for your comments. If you should have any queries moving forward, please don't hesitate to contact us. Kind regards, Rebecca

Posted 1 year ago

Artificial Grass Direct is rated 4.7 based on 401 reviews