Artificial Grass Direct Reviews

4.53 Rating 260 Reviews
89 %
of reviewers recommend Artificial Grass Direct
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email
Read Artificial Grass Direct Reviews
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0845 177 1664



16 Hallsteads Business ParkDove HolesBuxtonSK17 8BJ

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I'm glad you got in touch. On the 31st January I bought 3x2m lenghts of rubber edging strips order No 11188, nothing has arrived, could you investigate please.
Many thanks,
Posted 2 weeks ago
Fantastic helpful & speedy service
Posted 2 weeks ago
Thank you so much for your purchase I was very pleased with the quality and price of the artificial grass
Posted 2 weeks ago
Quickly dispatched and friendly and helpful delivery man.
Posted 2 months ago
Ordered some samples, picked 3 of up the budget ones and I've received 9 samples but none that I've requested. They have sent me the most expensive samples they have. Product looks nice but it is not what I needed. Waste of time.
Posted 3 months ago
Great service and fantastic value for money.
Posted 4 months ago
Efficient service, good communication and good product
Posted 4 months ago
Their service is first class. The order came when they said it would.
Posted 4 months ago
Great service and fast delivery. Would recommend to all
Posted 4 months ago
The grass was delivered quickly with no fuss, price was very good too.
Looks really good installed.
Posted 5 months ago
Very quick service. Email query answered by a phone call - really helpful people. Thanks!
Posted 5 months ago
Very happy with the grass good quality at a reasonable price. Delivery was very quick.
When speaking to the staff they were polite and very helpful.
Would recommend this company.
Posted 5 months ago
Ordering was easy on line, quality of goods excellent
Posted 5 months ago
I was happy with the service and the help I had over the phone ,just a bit more Communication via email I.e ,what day the delivery was arriving and approx time ...other then that ,great !
Posted 6 months ago
Lawn looks fantastic. Should have had it done years ago. Thanks very much. I would recommend to anyone 👍
Artificial Grass Direct 5 star review on 12th August 2020
Posted 6 months ago
all worked well. ordered 8 got 7. no problem contacted company, they were very apologetic and offered to resend the missing one. i asked for a refund which arrived in my bank with in two/three days. brilliant.
Posted 6 months ago
Looks super
Posted 6 months ago
Excellent quality grass at a great price. Great customer service. Everything arrive on time and as expected. The end product looks amazing. Would definitely recommend. We purchased Sherwood.
Posted 7 months ago
Good quality products at a very good price, prompt delivery with good after sales contact and helpful delivery driver, would definitely recommend
Posted 7 months ago
Excellent service and products. Many thanks
Posted 7 months ago
Artificial Grass Direct is rated 4.53 based on 260 reviews