Artificial Grass Direct Reviews

Name: Artificial Grass Direct
Address: 16 Hallsteads Business ParkDove HolesBuxtonSK17 8BJ, Buxton
Rating: 4.68

4.7 Rating 401 Reviews

92 %

of reviewers recommend Artificial Grass Direct

4.7

Based on 401 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Artificial Grass Direct:

At Artificial Grass Direct Limited, we have over 20 years experience of supplying artificial grass to domestic consumers, landscapers and retail and we never forget that the customer has a choice; which is why we constantly strive to offer the very best products at highly competitive prices and commit to levels of service unrivalled in the industry.

At Artificial Grass Direct we pride ourselves on providing our customers with a professional, personal service.

Also! We sometimes get confused for a different company. We are http://ArtificialGrass-Direct.com. Our friendly team would love to talk to you if you would like to call 0845 177 1664 – or visit us at - http://artificialgrass-direct.com

Visit Website

Phone:

0845 177 1664

Email:

sales@artificialgrass-direct.com

Location:

16 Hallsteads Business ParkDove HolesBuxtonSK17 8BJ
Buxton
SK17 8BJ

Artificial Grass Direct 5 star review on 11th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Last 2 metres damaged with some sort of machine fault cutting through the fabric. Did stevie wonder roll this up because not only was the damage missed but it was rolled up so far out of square that the edge of the grass was damaged during shipping, due to being at least 8 inches longer than the 2m width. Photos of the damage taken if you are interested. Phil Brotherton.”

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Posted 8 years ago

“Customer service is excellent . I felt that I hadn't received exactly the same as the sample , but Louise and Claire sorted me out and my garden looks fabulous.”

Artificial Grass Direct 5 star review on 7th April 2017

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Posted 8 years ago

“Product seems excellent, easy to order on-line, good service (first delivery was short on length, replacement on site next morning through helpful staff). Delivery staff helpful.”

Artificial Grass Direct 5 star review on 22nd February 2022

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Posted 3 years ago

“Lawn looks fantastic. Should have had it done years ago. Thanks very much. I would recommend to anyone 👍”

Artificial Grass Direct 5 star review on 12th August 2020

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Posted 4 years ago

“Great service, great product.”

Artificial Grass Direct 5 star review on 4th August 2017

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Posted 7 years ago

“quick delivery, high quality of the grass.”

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Posted 10 months ago

“Great Communication and prompt delivery A1 .”

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Posted 10 months ago

“We had a hiccup at first, my order had been lost but when I phoned to check why I hadn’t heard from them they were straight on it and apologised and proceeded with my order everything went fine we now have grass, haven’t fitted it yet but I was well pleased with the service thank you”

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Posted 11 months ago

“Good quality for the price. Helpful delivery into back garden.”

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Posted 1 year ago

“Came when said Looks fantastic”

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Posted 1 year ago

“Very good quality product. Delivery was very quick. Definitely use Grass Direct again”

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Posted 1 year ago

“Ordered grass on the Sunday got it delivered on the Friday very good quality grass at a very reasonable price would defo recommend”

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Posted 1 year ago

“Great product covered my old decking boards looks great,great service from order to delivery.”

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Posted 1 year ago

“Excellent fast service”

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Posted 1 year ago

“The second time I've ordered. Price and delivery were good. Very happy with the product.”

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Posted 1 year ago

“Excellent all round”

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Posted 1 year ago

“Machine edge not grey, needed trimming. Finish surface looks ok though.”

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Posted 1 year ago

“The grass is superb and I wouldn’t go elsewhere for it. That said they need to work on their communication my phone calls were not returned and the chat function on the website gave no reply either.”

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Posted 2 years ago

“Good quality grass, great customer service and delivery. Have used for a number of years and will continue.”

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Posted 5 years ago

“They kept me well informed, the item came well packaged, in 1st class condition and on the day they said I would receive delivery, I would certainly order from them again”

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Posted 5 years ago

Artificial Grass Direct is rated 4.7 based on 401 reviews