Login
Start Free Trial Are you a business? Click Here

Artificial Grass Direct Reviews

4.7 Rating 401 Reviews
92 %
of reviewers recommend Artificial Grass Direct
4.7
Based on 401 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Artificial Grass Direct Reviews

About Artificial Grass Direct:

At Artificial Grass Direct Limited, we have over 20 years experience of supplying artificial grass to domestic consumers, landscapers and retail and we never forget that the customer has a choice; which is why we constantly strive to offer the very best products at highly competitive prices and commit to levels of service unrivalled in the industry.

At Artificial Grass Direct we pride ourselves on providing our customers with a professional, personal service.

Also! We sometimes get confused for a different company. We are http://ArtificialGrass-Direct.com. Our friendly team would love to talk to you if you would like to call 0845 177 1664 – or visit us at - http://artificialgrass-direct.com

Visit Website

Phone:

0845 177 1664

Email:

sales@artificialgrass-direct.com

Location:

16 Hallsteads Business ParkDove HolesBuxtonSK17 8BJ
Buxton
SK17 8BJ

Anonymous
Anonymous  // 01/01/2019
Last 2 metres damaged with some sort of machine fault cutting through the fabric. Did stevie wonder roll this up because not only was the damage missed but it was rolled up so far out of square that the edge of the grass was damaged during shipping, due to being at least 8 inches longer than the 2m width. Photos of the damage taken if you are interested. Phil Brotherton.
Helpful Report
Posted 8 years ago
Customer service is excellent . I felt that I hadn't received exactly the same as the sample , but Louise and Claire sorted me out and my garden looks fabulous.
Artificial Grass Direct 5 star review on 7th April 2017
Helpful Report
Posted 8 years ago
Product seems excellent, easy to order on-line, good service (first delivery was short on length, replacement on site next morning through helpful staff). Delivery staff helpful.
Artificial Grass Direct 5 star review on 22nd February 2022
Helpful Report
Posted 3 years ago
Lawn looks fantastic. Should have had it done years ago. Thanks very much. I would recommend to anyone 👍
Artificial Grass Direct 5 star review on 12th August 2020
Helpful Report
Posted 4 years ago
Great service, great product.
Artificial Grass Direct 5 star review on 4th August 2017
Helpful Report
Posted 7 years ago
quick delivery, high quality of the grass.
Helpful Report
Posted 10 months ago
Great Communication and prompt delivery A1 .
Helpful Report
Posted 10 months ago
We had a hiccup at first, my order had been lost but when I phoned to check why I hadn’t heard from them they were straight on it and apologised and proceeded with my order everything went fine we now have grass, haven’t fitted it yet but I was well pleased with the service thank you
Helpful Report
Posted 11 months ago
Good quality for the price. Helpful delivery into back garden.
Helpful Report
Posted 1 year ago
Came when said Looks fantastic
Helpful Report
Posted 1 year ago
Very good quality product. Delivery was very quick. Definitely use Grass Direct again
Helpful Report
Posted 1 year ago
Ordered grass on the Sunday got it delivered on the Friday very good quality grass at a very reasonable price would defo recommend
Helpful Report
Posted 1 year ago
Great product covered my old decking boards looks great,great service from order to delivery.
Helpful Report
Posted 1 year ago
Excellent fast service
Helpful Report
Posted 1 year ago
The second time I've ordered. Price and delivery were good. Very happy with the product.
Helpful Report
Posted 1 year ago
Excellent all round
Helpful Report
Posted 1 year ago
Machine edge not grey, needed trimming. Finish surface looks ok though.
Helpful Report
Posted 1 year ago
The grass is superb and I wouldn’t go elsewhere for it. That said they need to work on their communication my phone calls were not returned and the chat function on the website gave no reply either.
Helpful Report
Posted 2 years ago
Good quality grass, great customer service and delivery. Have used for a number of years and will continue.
Helpful Report
Posted 5 years ago
They kept me well informed, the item came well packaged, in 1st class condition and on the day they said I would receive delivery, I would certainly order from them again
Helpful Report
Posted 5 years ago
Artificial Grass Direct is rated 4.7 based on 401 reviews