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Artificial Grass Direct Reviews

4.7 Rating 393 Reviews

92 %

of reviewers recommend Artificial Grass Direct

Company Reviews

Product Reviews

4.7

Based on 393 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Artificial Grass Direct:

At Artificial Grass Direct Limited, we have over 20 years experience of supplying artificial grass to domestic consumers, landscapers and retail and we never forget that the customer has a choice; which is why we constantly strive to offer the very best products at highly competitive prices and commit to levels of service unrivalled in the industry.

At Artificial Grass Direct we pride ourselves on providing our customers with a professional, personal service.

Also! We sometimes get confused for a different company. We are http://ArtificialGrass-Direct.com. Our friendly team would love to talk to you if you would like to call 0845 177 1664 – or visit us at - http://artificialgrass-direct.com

Visit Website

Phone:

0845 177 1664

Email:

sales@artificialgrass-direct.com

Location:

16 Hallsteads Business ParkDove HolesBuxtonSK17 8BJ
Buxton
SK17 8BJ

Artificial Grass Direct 5 star review on 11th November 2023

Artificial Grass Direct 5 star review on 15th October 2023

Artificial Grass Direct 5 star review on 3rd September 2023

Phillip Merrison

Artificial Grass Direct 5 star review on 3rd September 2023

Phillip Merrison

Artificial Grass Direct 5 star review on 27th August 2023

Marija Atanasova

Artificial Grass Direct 5 star review on 23rd June 2023

Artificial Grass Direct 5 star review on 21st May 2023

93

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Artificial grass direct rang and said the grass that I ordered was no longer in stock and that I would have to wait another few weeks but to help me they offered me the more superior grass for the same price and can deliver it within a few days and it looks amazing and really helped me out”

Posted 3 years ago

“After some confusion with contact details, my grass arrived as expected by a courier, on time and undamaged. WHEN I need more I will certainly use these again.”

Posted 3 years ago

“Brilliant product-we had a professional install but it looks beautiful! very Pleased!”

Posted 3 years ago

Thank you very much for your review, glad to hear you're happy! We would love to see photos if you get chance to send any. Kind regards Amy sales@artificialgrass-direct.com

Posted 3 years ago

“Everything so easy to order online , lots of help available for fitting d.i.y great set up delivery very quick and driver so helpful highly recommend this company .”

Posted 3 years ago

What lovely feedback! Thank you very much.

Posted 3 years ago

“Lite staff and delivery driver”

Posted 3 years ago

“I ordered 4 packs of metal lawn edging (20 metres in total). The pack arrived promptly on the designated day and was exactly as described on the website.”

Posted 3 years ago

“I received a swift response from the Customer Service team and my parcel was received as advised, two days later. Am happy with the product and would certainly use the company again.”

Posted 3 years ago

“Excellent product and competitive price. Great fast delivery too.”

Posted 3 years ago

Thank you so much for your review - enjoy your grass!

Posted 3 years ago

“Great company to deal with, excellent service, easy to order and prompt delivery with friendly helpful driver, excellent product and fair price, what more could you want.”

Posted 3 years ago

“Good price good product delivered promley every thing you want”

Posted 3 years ago

“My grass only arrive a few days ago. It won't be laid for around a week , so I will send a further review after installing. The delivery was very good and the company driver excellent, bringing the turf and all extra bits around the rear of the property to where I needed it placed. Also the company reception very helpful and obliging over the phone. A very good company to do business with. Alan”

Posted 3 years ago

Great to hear! Really looking forward to seeing your garden! Enjoy, Amy

Posted 3 years ago

“I have always found Artificial Grass Direct a pleasure to deal with, before finding them as a company we always found it confusing with the amount of grasses available on the market, but with their product it was an easy decision to stick with them due to the product quality and high end service they provide. Their staff are always very helpful and are willing to work with us in solving problems and creating great play spaces for our clients.”

Posted 3 years ago

“Great service and communication always go out of there way to make sure there customers are happy. From Goody Landscaping”

Posted 3 years ago

Thank you guys! We love working with you.

Posted 3 years ago

“The artificial grass has transformed my garden into a child friendly area. The New Majestic is everything I hoped it would be. I had to join two pieces and join is invisible.”

Posted 3 years ago

Amazing!! So happy you have a wonderful garden to enjoy this year & for many more to come. Thank you for your feedback.

Posted 3 years ago

“Quick delivery, excellent quality at a good price. Ordered 4m x5m ended up with 4m x 6m, easy to cut off extra metre and used elsewhere.”

Posted 3 years ago

Thank you very much for your review! Enjoy!

Posted 3 years ago

“Fantastic helpful & speedy service”

Posted 3 years ago

“Thank you so much for your purchase I was very pleased with the quality and price of the artificial grass”

Posted 3 years ago

“Quickly dispatched and friendly and helpful delivery man.”

Posted 3 years ago

“Great service and fantastic value for money.”

Posted 3 years ago

“Efficient service, good communication and good product”

Posted 3 years ago

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Artificial Grass Direct is rated 4.7 based on 393 reviews