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Artificial Grass Direct Reviews

4.7 Rating 393 Reviews

92 %

of reviewers recommend Artificial Grass Direct

Company Reviews

Product Reviews

4.7

Based on 393 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Artificial Grass Direct:

At Artificial Grass Direct Limited, we have over 20 years experience of supplying artificial grass to domestic consumers, landscapers and retail and we never forget that the customer has a choice; which is why we constantly strive to offer the very best products at highly competitive prices and commit to levels of service unrivalled in the industry.

At Artificial Grass Direct we pride ourselves on providing our customers with a professional, personal service.

Also! We sometimes get confused for a different company. We are http://ArtificialGrass-Direct.com. Our friendly team would love to talk to you if you would like to call 0845 177 1664 – or visit us at - http://artificialgrass-direct.com

Visit Website

Phone:

0845 177 1664

Email:

sales@artificialgrass-direct.com

Location:

16 Hallsteads Business ParkDove HolesBuxtonSK17 8BJ
Buxton
SK17 8BJ

Artificial Grass Direct 5 star review on 11th November 2023

Artificial Grass Direct 5 star review on 15th October 2023

Artificial Grass Direct 5 star review on 3rd September 2023

Phillip Merrison

Artificial Grass Direct 5 star review on 3rd September 2023

Phillip Merrison

Artificial Grass Direct 5 star review on 27th August 2023

Marija Atanasova

Artificial Grass Direct 5 star review on 23rd June 2023

Artificial Grass Direct 5 star review on 21st May 2023

93

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm so pleased with my artificial grass that I chose, it is very good quality and it wasn't the dearest, it was easy to order , was delivered quite quickly by a nice friendly man , will recommend to everyone 👍”

Posted 2 years ago

“Lost my order and took over 3 weeks to come”

Posted 2 years ago

We would like to apologise for this. We implemented a new system a short while ago and there was a small error from one of our staff whilst getting used to the new system. We are continuously striving to improve our service to make sure this type of thing doesn’t happen again.

Posted 2 years ago

“Great product, service & delivery would definitely use this company again.”

Posted 2 years ago

“Amazing service from customer service. Excellent product easy to use. Definitely recommend it”

Posted 2 years ago

“Ordered my Artificial grass on Monday and it was Delivered to my Back Garden on Thursday. What More can you ask for . Quality product. Great service. Cheers and thanks.”

Posted 2 years ago

Thanks for taking the time to review us! Enjoy your new garden!

Posted 2 years ago

“Arrived nice and early the quality of the grass is very good Very pleased overall”

Posted 2 years ago

“Shopped around for the right grass, very pleased with how it looks, on my garden room roof. Great price, nice quality grass, efficient service. Would recommend”

Posted 2 years ago

“Excellent product and service.”

Posted 2 years ago

“Excellent service. Grass arrived on time and the quality was as promised. have used Artificial Grass in the past for both front & rear gardens in the past. I can't fault them at all. Much cheaper than the garden centres”

Posted 2 years ago

“Very pleased with quality and service”

Posted 2 years ago

“Really great product. My son is so happy - we spend most of our time outside now rain or shine!”

Posted 2 years ago

“The Sherwood grass is very good quality easy to install, just there wasn’t an update on delivery time, I had to ring a couple of times! But it sounds as they are very busy, which is always a good sign. I would recommend this company. Many Thanks”

Posted 2 years ago

“I asked for a sample which arrived within a few days , as it was what I was looking for I went online and ordered it. It arrived in a few days delivered by a very helpful driver , it was easy to install and looks great now it is down, the dogs seem to like it too . Good service, prompt and hassle free .”

Posted 2 years ago

“As per usual, great quality product, customer over the moon .”

Posted 2 years ago

“Good quality, good customer service, always on time with delivery,”

Posted 2 years ago

“Good product and comms, Overall very good company to deal with.”

Posted 2 years ago

“Fantastic product at a great price. Finished my garden off lovely”

Posted 2 years ago

“We went for the Elite grass, having previously had 'play'. We are only replacing it as we want to expand the grass across more of the garden. The delivery guy was really helpful in moving it with me to a good drop point. The grass itself is really thick and good quality. Delivery was incredibly quick, just a few days.”

Posted 2 years ago

“Had a lot of trouble getting my order as they have a new system that was playing up , but Clare turned it around last minute to get me my order for next day delivery .”

Posted 2 years ago

“Choice and price was excellent. Communication was outstanding and so helpful. Delivery driver also helpful. All in all very progressional.Will definitely recommend. Thank you all”

Posted 2 years ago

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Artificial Grass Direct is rated 4.7 based on 393 reviews