“I've placed numerous orders now and all have been well received with no complaints about quality etc. Arena also responded promptly and sorted things out when I accidentally placed order for wrong date. I don't use anyone else now.”
“Ordered flowers to be delivered to sister's workplace in Belgium. Flowers were received and she liked it! So job done!! Thanks. Will definitely use again.”
“Love these guys; the flowers are always beautiful and very good quality - they last a good long while. They are also extremely reliable and if there are any issues customer services is quick to respond and sort the issue out. Great stuff.”
“Flowers weren't very fresh and had not been treated well. They were dry and turning brown. They were meant to be a mother's day present but I wish I hadn't bothered. Very disappointed.”
“The flowers I bought for my wife's birthday arrived wrinkled and close to death. When I complained and asked for my money back, I was offered only a replacement. This arrived in not much better condition than the first bunch. Strongly recommend avoiding this company”
“Deliverer never knocked on door and left flowers outside. Box was damaged. Didn't follow instructions. Flowers inside were damaged and far from fresh. Wilted, squished and browned. In a completely unacceptable condition. Couldn't present them as a gift, as intended. Had to go out of my way to buy some new ones. Only place these flowers deserve to go is the bin. Avoid this place like the plague. Bad service and crap flowers and then they refuse to give you a full refund.”
Dear Vaneet,
Please do know that we are still in the process of dealing with your compliant that you have lodged earlier today. We will get back to you as soon as possible.
Arena Flowers Customer Care
“Ordered the flowers online from Canada and they were at the requested location in London, England the next morning. Good prices and ultra fast service, highly recommend them to anyone.”
“Flowers were lovely and arrived on time. The staff were also very friendly and helpful when I phoned to change delivery date the week before. I would buy from this company again.”
“Flowers were just as expected, arrived on time, well packaged (in a box). The only negative point is the quality & printing on the accompanying card, it looked cheap & the printing was very basic and completely off centre.”
