Arena Flowers Reviews

Name: Arena Flowers
Rating: 4.25

4.3 Rating 1,485 Reviews

86 %

of reviewers recommend Arena Flowers

Company Reviews

Metrics

Info

4.3

Based on 1,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0350 581

Email:

customer@arenaflowers.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was timely and my Mum loved the flowers.”

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Posted 11 years ago

“I have always used Arena Flowers when ordering for a specific day such as Mother's Day or a personal day in my family and they have never disappointed. Always on time and they have a great range of flowers and extra gifts on offer. Thank you for your service x”

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Posted 11 years ago

“Flowers arrive extremely well protected. Great flowers as well that always last. I've used Arena for years & have yet to be disappointed. Thanks. Nigel.”

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Posted 11 years ago

“Very happy with the service, but smaller delivery windows would be greatly appreciated”

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Posted 11 years ago

“The flowers arrived when they said they would, and were of good quality. The tracking was spot-on throughout the process, so we knew exactly what was happening & when they were delivered.”

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Posted 11 years ago

“MOTHER WAS VERY HAPPY WITH AMOUNT AND DIFFERENT COLOURS OF FLOWERS. I WILL BE BUYING AGAIN.”

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Posted 11 years ago

“This is not the first time I've gone to Arena when I needed to buy flowers. I come back each time because of several factors - the website well done easy to navigate, deliveries are reliable, the customer service is professional and effective and the prices give great value BUT in the end the product is the most important thing and with Arena the flowers delivered are always of the highest quality”

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Posted 11 years ago

“Beautiful flowers, efficient delivery, good service all round.”

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Posted 11 years ago

“The order process was simple, and the delivery arrived on-time and with no problems for Mothers Day. Thanks!”

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Posted 11 years ago

“My mum loved them and so glad that you could deliver on a sunday too, good choice of flowers and they arrvied great, thanks”

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Posted 11 years ago

“I am assuming that the lady received the flowers. I did not expect a response from her as she is ill and elderly. However, I did expect to receive a response from Arena Flowers that they had delivered the flowers. This did not happen. The flowers in the past have been very well received and I will assume that this order made it to its final destination.”

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Posted 11 years ago

“Quick and easy to place order, unfortunately couldn't get the free delivery on the only day that was available for delivery, but did leave it until the last minute to place the order. I haven't seen the flowers, however the recipient was very happy with them, they were left on the doorstep even though someone was at home, although they may not have heard the door? Have used before and always been happy with the service, would love more plant options http://www.marksandspencer.com/large-barrel/p/p21035337 http://www.marksandspencer.com/single-lavender-tree/p/p21035581 Thank you”

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Posted 11 years ago

“Very disappointed with the quality. Vastly inferior to other companies I've used in the past, poor value for money.”

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Posted 11 years ago

Hi David, We are sorry to hear that the flowers didn't arrive in tip top condition! If you could call us on 02089935400 or email us at customer@arenaflowers.com, we would be more than happy to resolve this for you. We look forward to hearing from you. Arena Flowers Customer Care

Posted 11 years ago

“Good variety and price points. Reminded is helpful. On time delivery. But the offer code sent in previous email did not work for discount”

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Posted 11 years ago

“Ordered the Rose and Lily bouquet for Mother's Day. Easy to order, delivered as I asked and Mum is really pleased with them.”

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Posted 11 years ago

“Flowers arrived when expected and the receipient was very happy with the colourful spring collection”

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Posted 11 years ago

“I have ordered from Arena flowers on several occasions and always find them to be reliable, helpful and most importantly the flowers are always flawless. I always feel at ease ordering from them because I know they will do such a exceptional job and I wont have to worry about anything.”

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Posted 11 years ago

“This is the second time I have used Arena Flowers. I live in Atlanta, GA and my mother lives in Staines and finding a local florist has worked out well. I had a problem with the payment going through this last time and emailed and was advised to call in. Everyone was most helpful and my mother was very pleased with her flowers. Thank you I will certainly use Arena again.”

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Posted 11 years ago

“Flowers were delivered in a box by courier. Which is fine, but I would have preferred hand delivered. Also in the bouquet I ordered it included 10 daffodils, but only 7 were actually in the bouquet, though there were two extra different flowers. Some of the tulips looked slightly old too. So not bad, but probably won't use this company again.”

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Posted 11 years ago

“first and last. time ill be using very upset that your website dont work and customer caree is rubbish..flowers awful price for what showed up as nothing but poor with no note. and no response to my complaint via email”

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Posted 11 years ago

Hi Gary, Im sorry to hear that you had trouble placing an order on our website. We have also looked further into your complaint however, we cannot locate any email that has been sent to us from this email address. We are sorry but if you could send us another email we are more than happy to find a way to resolve this with you! Arena Flowers Customer Care

Posted 11 years ago

Arena Flowers is rated 4.3 based on 1,485 reviews