“Ordering was fine they used Yodell as the courier which was okay but as its a normal courier it can come anytime up to 6pm in the evening, most other e-florists use local partners who deliver on the morning, which helps. The courier just knocks on the door and leaves on the door step.
The flowers themselves were okay also, not exactly what it looks like when ordering from their website, much smaller.
They were really well packaged.”
“I have always used Arena Flowers when ordering for a specific day such as Mother's Day or a personal day in my family and they have never disappointed. Always on time and they have a great range of flowers and extra gifts on offer.
Thank you for your service
x”
“Flowers arrive extremely well protected. Great flowers as well that always last. I've used Arena for years & have yet to be disappointed. Thanks. Nigel.”
“The flowers arrived when they said they would, and were of good quality.
The tracking was spot-on throughout the process, so we knew exactly what was happening & when they were delivered.”
“This is not the first time I've gone to Arena when I needed to buy flowers.
I come back each time because of several factors - the website well done easy to navigate, deliveries are reliable, the customer service is professional and effective and the prices give great value BUT in the end the product is the most important thing and with Arena the flowers delivered are always of the highest quality”
“I am assuming that the lady received the flowers. I did not expect a response from her as she is ill and elderly. However, I did expect to receive a response from Arena Flowers that they had delivered the flowers. This did not happen. The flowers in the past have been very well received and I will assume that this order made it to its final destination.”
“Quick and easy to place order, unfortunately couldn't get the free delivery on the only day that was available for delivery, but did leave it until the last minute to place the order. I haven't seen the flowers, however the recipient was very happy with them, they were left on the doorstep even though someone was at home, although they may not have heard the door?
Have used before and always been happy with the service, would love more plant options
http://www.marksandspencer.com/large-barrel/p/p21035337
http://www.marksandspencer.com/single-lavender-tree/p/p21035581
Thank you”
Hi David,
We are sorry to hear that the flowers didn't arrive in tip top condition!
If you could call us on 02089935400 or email us at customer@arenaflowers.com, we would be more than happy to resolve this for you.
We look forward to hearing from you.
Arena Flowers Customer Care
“I have ordered from Arena flowers on several occasions and always find them to be reliable, helpful and most importantly the flowers are always flawless. I always feel at ease ordering from them because I know they will do such a exceptional job and I wont have to worry about anything.”
