Arena Flowers Reviews

Name: Arena Flowers
Rating: 4.26

4.3 Rating 1,480 Reviews

86 %

of reviewers recommend Arena Flowers

Company Reviews

Metrics

Info

4.3

Based on 1,480 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0350 581

Email:

customer@arenaflowers.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers did not look as good as expected”

Helpful Report

Posted 11 years ago

“Absolutely awful. Looked half-dead on arrival. Mostly foliage with few actual flowers. Two of the roses I actually had to remove before giving the bunch to my wife as they were brown and wilted.”

Helpful Report

Posted 11 years ago

Hi Matthew, We are sorry to hear that you were not happy with the flowers. The roses do arrive with their guard petals still attached to protect the delicate inner petals while in transit. These can appear thicker and discoloured on arrival but will gradually roll back on their own. Because we send the flowers out while still in bud they can take 1-2 days to open which they will then appear fuller and brighter. This is so the bouquet lasts as long as possible. Please do let us know directly if there is anything we can help you with and we will look into it further. Arena Flowers Customer Care

Posted 11 years ago

“I have used Arena Flowers a few times now and have never had any complaints over delivery or the quality of the flowers and gifts. Highly recommended, as is their twitter feed!”

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Posted 11 years ago

“I have used Arena for several 'important' occasions and have never been disappointed by the quality of the flowers and gifts and the service provided. I had used other 'big name' brands for deliveries in the past but none have proved as reliable or customer focussed as Arena. The range is terrific and the website is easy to use. I would and have recommended Arena to friends and family.”

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Posted 11 years ago

“Very easy transaction, timely delivery and I am told flowers were beautiful, highly recommended.”

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Posted 11 years ago

“the flowers smelt like angels”

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Posted 11 years ago

“Was quick and easy , flowers were beautiful .”

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Posted 11 years ago

“Really good service, flowers delivered on time, and my mum loved them!”

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Posted 11 years ago

“Have used this service before and have always been pleased, however, it seems that because it was Mother's Day the bouquet was substantially smaller than previous I have bought for the same price. Very disapointed, won't use again.”

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Posted 11 years ago

“Brilliant flowers and on time. No issues.”

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Posted 11 years ago

“Lovely flowers, exactly as described and delivered on time”

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Posted 11 years ago

“Flowers were not delivered on the day requested but two days later.”

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Posted 11 years ago

Hi Patrick, We are sorry that the first bouquet did not reach you on time and hope that the new bouquet we sent out to you reached you safe & sound. Please do let us know if we can help you further. Arena Flowers Customer Care Arena Flowers Customer Care Please do let us know if there is anything we can do for you. Arena Flowers Customer Care

Posted 11 years ago

“Always reliable and good prices. Never had a problem.”

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Posted 11 years ago

“Arena Flowers you never let me down. My mother was so pleased with her bouquet. Thank you so much. JP”

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Posted 11 years ago

“I've placed numerous orders now and all have been well received with no complaints about quality etc. Arena also responded promptly and sorted things out when I accidentally placed order for wrong date. I don't use anyone else now.”

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Posted 11 years ago

“It was a very good choice for a special surprise. Very good quality of the products. Thank you. Manuela”

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Posted 11 years ago

“Ordered flowers to be delivered to sister's workplace in Belgium. Flowers were received and she liked it! So job done!! Thanks. Will definitely use again.”

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Posted 11 years ago

“Love these guys; the flowers are always beautiful and very good quality - they last a good long while. They are also extremely reliable and if there are any issues customer services is quick to respond and sort the issue out. Great stuff.”

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Posted 11 years ago

“Beautiful flowers, thank you very much!”

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Posted 11 years ago

“Flowers weren't very fresh and had not been treated well. They were dry and turning brown. They were meant to be a mother's day present but I wish I hadn't bothered. Very disappointed.”

Helpful Report

Posted 11 years ago

Arena Flowers is rated 4.3 based on 1,480 reviews