Ardo Medical Ltd Reviews

Name: Ardo Medical Ltd
Address: Unit 1, Belvedere Trading Estate, Unit 1, Somerset
Rating: 4.71

4.7 Rating 779 Reviews

94 %

of reviewers recommend Ardo Medical Ltd

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Phone:

01823336362

Email:

info@ardomedical.co.uk

Location:

Unit 1,
Belvedere Trading Estate,
Unit 1
Somerset
TA1 1BH

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Ardo Medical Ltd 5 star review on 4th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The review system is rubbish as you can't tell which reviews are relevant for which product. I want to look at the reviews for a certain product and not the entire website.”

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Posted 2 years ago

Hi Giles, sorry to hear that you think that but setting up a review site for every product is unfortunately too costly. Most reviewers usually state the product they are referring to in the first few sentences that they review. Is there a particular product we can help with you?

Posted 2 years ago

“Unfortunately pump was useless, after reading many reviews I had high expectations. Poor suctioning and volume, even after increasing the settings. Little to almost none breast milk extraction.”

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Posted 4 years ago

We are sorry to hear that you are disappointed with the Calypso. The pump is NHS approved, won numerous awards, and we sell 000's so this would not be possible if it was useless. It sounds like there was something wrong with the operation or components, however, I cannot find on the system that you contacted us for help? You can ring, email, use live chat on the website, and we offer online consultations where we would have been very happy to help rather than read this on a forum?

Posted 4 years ago

“I bought the 22mm inserts for the 26mm breast shields to make them more comfortable. The website is easy to use, the postage is relitavley quick and I was happy mostly with the product. I will say however that I think the design could be improved, as the shell inserts to not "snap in" and move about. This decreases the suction and the milk output. Not impressed that I did a one hour power pump at 4am only to collect 20ml. I have found that heating the inserts under the hot tap before inserting into the 26mm shell makes them grip better and you get better suction. Why not just make a 22mm cone, not an insert? Less parts to wash which would be a bonus and less parts to buy.”

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Posted 5 years ago

“Ardo have great customer service. Product broke after 2 weeks but replaced within a day.”

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Posted 4 years ago

“I recently gave birth to my first child and managed to start breastfeeding successfully but unfortunately due to Covid had to go back to work sooner than planned. I bought the calypso double pump and got along with it fantastically from day 1. I have the cycles and pumping on the highest setting and it’s not painful. In the first few weeks of using it I was pumping 4oz per session (from both) now I’ve regulated I pump around 2.5oz in 20 minutes. Admittedly even though I’ve got the double pump I only use 1 at a time as I use it at my desk and by having only 1 pump on I can still do my work (using 2 pumps at the same time holds me up as I can’t type and get on with anything else whilst pumping....just my own experience). It’s easy to clean with the microwave bags. Storage and transporting is easy with the cooker bag and ice packs. I knew nothing about expressing before buying this and bought it after reading a poll that it was the number 1 electric pump.....it seems that poll was correct. Highly recommended.”

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Posted 4 years ago

“I’ve been exclusively pumping for 6.5 months, this wouldn’t be possible without my ardo pump”

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Posted 4 years ago

“Excellent. Hired a breast pump and service could not have been easier - thank you.”

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Posted 4 years ago

“I’m really happy I bought the Calypso pump from Ardo medical because their customer service is so good, as well as it being a functional product. I bought from this brand as it is the same brand of pump as the one I was lent when in hospital, post birth. The pump I bought unfortunately malfunctioned but Ardo sent me a new pump next working day, knowing how important these pumps are for feeding babies, and arranged for a courier to take the old one away. Particularly during Covid this was much appreciated so I didn’t have to go to the post office. The customer service team were very friendly and polite, I understand they are based in Somerset. Special thanks to Wendy there. Would recommend. I feel like my baby and I are in safe hands.”

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Posted 5 years ago

“I have a Calypso double pump that I bought 4 years ago used intensively as I donated milk for many months, which still works perfectly and it's very silent, which is also a big plus. I also bough milk storage bags recently which are also really simple to use. I love Ardo because their products have an amazing quality but I also chose them because they are WHO code compliant, which is very important for me! :)”

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Posted 5 years ago

“Hired pump from breast feeding support group but need smaller flanges for better output. Good machines. Good value for the accessories. I learned how to measure my nipple to get correct sized flanges from the their website. They were very quick in responding to my question and were very helpful. One and only downside is that they dont do really small flanges. Probably due to not many people having tiny nipples like I apparently have. Speedy delivery. Would definitely recommend. Thank you for your products ardo and great customer service!”

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Posted 5 years ago

“Very helpful online chat help service. The person gave great advice on what I needed. Excellent experience.”

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Posted 6 years ago

“Pump didn’t arrive as delivery people failed to ring the doorbell. Asked for a refund which I still haven’t received and informed I would be charged for the failed delivery.”

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Posted 6 years ago

Hi Dina, we are sorry you are disappointed with the service. The courier would not have come to your home without ringing the bell as they are paid on deliveries. They attempted to deliver 3 times and left card notifications that they had been. We refunded the pump rental money but not the courier costs as a gesture of goodwill.

Posted 6 years ago

“I purchase the double calypso breastpump after borrowing one from my hospital. Having suffered a case of mastitis early on and having a lazy latcher, exclusively breastpumping was the only way to ensure my baby was getting my milk. We have successfully made 3 1/2 months and plan to continue until 6 months old. Purchasing the double pump makes perfect sense. It cuts your expressing time by half. The machine is quiet and simple to use making it easy per session. Whilst I haven't purchased it, I would recommend purchasing the hand pump adapter as you never know when your pump may let you down. I'm towards the end of my expressing journey but would purchase one in the future. I have on a daily basis used the pump whilst out on the road and purchased an invertor for the car to save on batteries. With a heavy pumping schedule the pump is great to take out and about. I purchased my pump direct and the customer service was excellent. I also purchased the storage bags which are great and easy to use with the tie wraps. I also purchased the travel bag with ice blocks and extra bottles which help. My only niggle would be that I would like to see a pumping bra in amongst the accessories collection to assist with hands free but it's not a huge problem as you can buy many unbranded ones online. They do assist greatly with suction of the funnels. I found it useful to change the size of the breast funnels and they are easy and simple to take apart to clean and fit in my Tommee Tippee steriliser. An all round great product that I can't live without.”

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Posted 7 years ago

“Absolute rubbish. Brought due to it being recommended at a baby show. Brought the double set. Started having issues with the first one I had after 2 months use. Customer service sent out a new one and having the same issues now. Clearly a design fault. Makes a grating sound which when your trying to do daily tasks is frustrating. First time mum, trying to continue to express milk and this pump has completely put me off. As well as this it was expensive and I personally wouldn’t buy again and would go for a different brand”

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Posted 3 months ago

“Rented a breast pump which got delivered on the 24th of December. When switched on it displayed an error message straight away and would not work. Ardo shut over the festive period for 10 days with no way to discuss error or arrange a replacement which is not ideal when I have a premature baby who is unable to breastfeed and relying on this breast milk. Once reopen, did not answer phone at all. Issue remains unresolved.”

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Posted 6 months ago

“The lip valve (white part) tore after only 4 months use meaning suction is now gone and can’t pump. Contacted the manufacturer who said this is standard, they only last few months, and that I need to purchase replacement parts costing (£11 for single plus £5 p&p)! It is absolutely ridiculous that after purchasing such an expensive pump I should be spending another £15-20 every few months replacing parts.”

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Posted 1 year ago

Hi, we are sorry to hear you are disappointed, however, we include two spare valves in your pumpsets, so that is 4 lip valves in total we provide? From your image it looks like they have been pulled off via the middle part, if you look at our instructions it clearly states to take them off by the thick side to prevent this from happening, that is what our customer team meant not that they don't last.

Posted 1 year ago

“Super fast delivery, very easy to use Alyssa I bought a nipple measuring card and both the inserts for the pump shields and they’re great. I have the Alyssa Double pump and love how easy it is to pair the machine to the app. It is so easy to use and I had no issues using it as a first time pumping mum before going back to work after spending 14 months exclusively breastfeeding. My only wish is that the double pump was hands free but nothing a pumping bra/ DIY pumping bra can’t fix.”

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Posted 1 year ago

Just to let you know we have launched the hands-free pumpset https://www.ardomedical.co.uk/shop/hands-free-double-pumpset%20/

Posted 1 year ago

“It works well when using single pump. The performance reduces if a double pump is used.”

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Posted 1 year ago

“I am verybimpressed with this medical grade breast pump, after using 3 different medical grade pumps this has to be my absolute favourite. What separates this device is that double expression is possible through its own plug in, which means that the vacuum and cycles force remains the same, where as with other brands that share the same plug in it has reduced the suction rate in one side of the pump. It does make noise but not enough that it wakes my partner up, unfortunately I am unsure if it would wake my baby as she is still in the hospital as she was born prematurely. Having this pump makes expressing quicker which is helpful with 3 other children around. And it is also a very comfortable suction in comparison to other brands as the rate of increase is low each time I press the increase button, which increases to higher intensity without creating that shock feeling I've felt with the other brands. Love it”

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Posted 1 year ago

“Amazing. After 6 months of trying we used this once and fell pregnant!! I wasn’t even sure I inserted it correctly! Amazed and grateful for this product”

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Posted 1 year ago

Ardo Medical Ltd is rated 4.7 based on 779 reviews