Ardo Medical Ltd Reviews

Name: Ardo Medical Ltd
Address: Unit 1, Belvedere Trading Estate, Unit 1, Somerset
Rating: 4.68

4.7 Rating 819 Reviews

93 %

of reviewers recommend Ardo Medical Ltd

Company Reviews

Info

Visit Website

Phone:

01823336362

Email:

info@ardomedical.co.uk

Location:

Unit 1,
Belvedere Trading Estate,
Unit 1
Somerset
TA1 1BH

Write Your review

Tell us how Ardo Medical Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ardo Medical Ltd 5 star review on 4th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very frustrating how their breast shields are 26mm when standard size is 24mm. Even more frustrating that they say their inserts work on the Calypso however they actually don’t and you loose valuable suction due to their design.”

Helpful Report

Posted 1 day ago

“I have been a huge fan of ardo since my first was born and was pleased to discover the hands free pump sets second time around. The products are fantastic and the customer service is amazing. Very happy customer. Special shout out to Marie for being exceptional too.”

Helpful Report

Posted 1 week ago

“I bought Ardo Calypso middle of April and I have been expressing as usual how midwife recommended, about 5 times in 24 hours, but only after 2 months of use the pump stopped working, it's disappointing as it was really needed and it's not so cheap to buy it so often, I have bought 4 of these pumps in one year. The delivery was fine, but I gave 2 stars for the short life”

Helpful Report

Posted 1 week ago

Thank you for taking the time to leave a review. We’re very sorry to hear about your experience with your Calypso breast pump, particularly when expressing has been such an important part of your feeding journey. We would really appreciate the opportunity to look into this for you. We can currently only locate one Calypso purchase associated with your details, so we’re unable to see the other pumps you’ve mentioned purchasing over the past year. These may have been purchased elsewhere or under different details. If your Calypso has stopped working after only two months, please do get in touch with our Customer Care team. We’d be very happy to discuss what has happened, troubleshoot the pump with you and, where necessary, arrange for it to be assessed by our technical team. Please contact us on 01823 336 362 or at infor@ardomedical.co.uk with your order details so that we can investigate further and hopefully get this resolved for you. We’d really appreciate the opportunity to help. The Ardo Medical Team

Posted 1 week ago

“Quick delivery, easy to order and brilliant quality pump”

Helpful Report

Posted 2 months ago

“Great experience with customer service. I paid for next day and when it didn’t arrive (courier error not vendor!), the team were really helpful, refunded my delivery charge and chased up with the courier. Thank you!”

Helpful Report

Posted 2 months ago

“Ardo themselves are great. Excellent product and very quick delivery…….well it would have been if DHL had actually delivered. They claimed they attempted delivery, however I’ve CCTV at my location and the time of failed delivery there was no one from DHL to be seen on camera. I couldn’t then pick up the item for another 2 days. Which was annoying. That’s not Ardo failure or fault, would definitely recommend them to people.”

Helpful Report

Posted 2 months ago

“Love the pump very easy to use and super effective at milk removal, so much easier than other hands free brands and I prefer it not being linked to an app (who wants more time on their phone!)”

Helpful Report

Posted 2 months ago

“Not pumping milk”

Helpful Report

Posted 2 months ago

Hi Jamie, Thank you for your review. We're sorry to hear that you've had a disappointing experience. We'd really like the opportunity to understand what's happened and help you with your expressing journey. From your review alone, we're unable to identify the product or the issue you're experiencing, and there are a number of factors that can affect milk expression. Our team is always happy to talk through pump setting, flange fitting, expressing techniques, and any product questions to help you get the best possible experience. Please give our customer service team a call on 01823 336362 or email info@ardomedical.co.uk with you order details, and we'll do everything we can to help. We look forward to hearing from you. The Ardo Medical Team

Posted 2 months ago

“Lovely tool to support with the first weeks of breastfeeding, I had a starter kit at Maternity and bought another one. I recommend it!”

Helpful Report

Posted 2 months ago

“The only pump that’ll empty me! Super quick delivery (2days) easy to set up and use.”

Helpful Report

Posted 3 months ago

“Staff are always very helpful and the equipment is first rate.”

Helpful Report

Posted 4 months ago

“Brilliant pump, easy to use which was so helpful in the first few weeks of parenthood. Would recommend to any first time mum!”

Helpful Report

Posted 5 months ago

“Excellent service, succeed in tune, great communication, I used this model at the hospital and it is very easy to usesbf comfortable. It's packed very good and all the instructions are clear.”

Helpful Report

Posted 5 months ago

“I placed an order which arrived much quicker than anticipated. When my feeding journey changed I was able to return the unused goods with ease.”

Helpful Report

Posted 6 months ago

Thank you for your lovely review Karli!

Posted 5 months ago

“Very good and efficient”

Helpful Report

Posted 6 months ago

“The silicon inserts I bought are still too big and the customer service didn’t let me to return to change to smaller ones.”

Helpful Report

Posted 7 months ago

Hi Anissa, these products are personal items and are therefore not able to be returned once they are opened. We are sad to see you felt this warranted a 1 star review. Our Customer Service team work hard to ensure great service is offered so we are sorry to see this.

Posted 5 months ago

“It does not help. I thought it would make expressing easier but I struggle every time I use it.”

Helpful Report

Posted 7 months ago

“I ordered my breast pump equipment on the 2nd of January exactly 2weeks ago yet I am still yet to receive my cool bag/bottles/parts &adapter after spending over £60 I am very disappointed &disheartened that the 2-4 working days have not been adhered to. I have to express to top my daughter up every 3hours who is only 1 month old tomorrow 17/1/25. I'm very worried that my milk supply is dropping due to relying on buying batteries &I can't pump to freeze due to suspecting she has allergies &I had no response to my email a few days ago regarding not receiving my equipment. Please sort it out.”

Helpful Report

Posted 8 months ago

“I’ve tried multiple pumps in the past and this is hands down the BEST. I always thought I had a low supply of milk but I have got so much milk using these! Very easy to use and comfortable, I’ve even used it in the car! Recommended to all my friends too. I had an issue with one pump not charging and customer service were so fast and helpful in sorting it out straight away and I received a new one in under a week. I wish I had this with my previous babies, would have made my life a lot easier!”

Helpful Report

Posted 9 months ago

“Flanges fit well and delivery was quick.”

Helpful Report

Posted 9 months ago

Ardo Medical Ltd is rated 4.7 based on 819 reviews