Ardo Medical Ltd Reviews

Name: Ardo Medical Ltd
Address: Unit 1, Belvedere Trading Estate, Unit 1, Somerset
Rating: 4.71

4.7 Rating 758 Reviews

94 %

of reviewers recommend Ardo Medical Ltd

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Phone:

01823336362

Email:

info@ardomedical.co.uk

Location:

Unit 1,
Belvedere Trading Estate,
Unit 1
Somerset
TA1 1BH

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Ardo Medical Ltd 5 star review on 4th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We decided to order this pump as it’s the same brand I was using in hospital following the premature birth of our tiny babygirl. The pump works very well and it can increase your milk supply following premature birth and/or a stay in the neonatal ward. I did have a couple of issues when my new pump malfunctioned but Wendy came to the rescue and sent me a replacement pump the next day! My milk flow has not been affected due to the rapidity in which I received the replacement pump. Wendy was absolutely brilliant and truly cares as she contacted me twice (on her days off) as she’d seen my email, in which I was panicking and worried, Wendy not only replied to my email promptly but also rang me to make sure that I had received the replacement pump on time.”

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Posted 4 years ago

“I bought my first pump in 2015 after I was unable to breastfeed my daughter. I used it full time for 14 months. Flash forward to baby number two in 2020, she arrived 7 weeks early and was admitted into NICU. I was unable to breastfeed for entirely different reasons this time. Back to my trusty calypso! Disaster struck a couple of days later when the vacuum failed but one phone call to Ardo sorted everything. My original pump was obviously out of warranty but I was told about their repairs service and offered the opportunity to buy a new base unit as I didn’t need all the other parts that a new pump came with. This was dealt with swiftly over the phone with a wonderful lady called Debbie who calmed my hormonal self right down. New pump arrived the next day which meant I could be discharged from hospital to see my big girl and could still pump and get milk to my tiny girl. Ardo have allowed me to get the best start for both of my children when I was unable to feed them myself.”

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Posted 4 years ago

“Excellent. Hired a breast pump and service could not have been easier - thank you.”

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Posted 4 years ago

“I’m really happy I bought the Calypso pump from Ardo medical because their customer service is so good, as well as it being a functional product. I bought from this brand as it is the same brand of pump as the one I was lent when in hospital, post birth. The pump I bought unfortunately malfunctioned but Ardo sent me a new pump next working day, knowing how important these pumps are for feeding babies, and arranged for a courier to take the old one away. Particularly during Covid this was much appreciated so I didn’t have to go to the post office. The customer service team were very friendly and polite, I understand they are based in Somerset. Special thanks to Wendy there. Would recommend. I feel like my baby and I are in safe hands.”

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Posted 4 years ago

“Very good happy with purchase and will definitely use again now I am the infant feeding co ordinator. Thinking of ordering more for training”

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Posted 4 years ago

“After being lucky enough to be chosen to try the Amaryll Pump (manual) I am delighted! I was struggling to use my single electric pump and would regularly finish my pump session with nothing in the bottle. Now that I’m using the Amaryll most evenings I have been able to pump enough (4oz) that we no longer need to supplement, babies one bottle per day, with any formula. I have found it takes me half the time to pump double the amount! I love it and will definitely use Ardo when I need any more pumping equipment.”

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Posted 4 years ago

“Great product and service. Calypso pump and package great value for money and is very easy to use.”

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Posted 4 years ago

“Excellent fast well packaged delivery”

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Posted 4 years ago

“Brilliant pump and excellent customer service.”

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Posted 4 years ago

“I bought Fertilily cup around 2 months ago,and now I am 6 weeks pregnant. Very fast delivery in 1 day. Very happy with the product and service”

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Posted 4 years ago

“The pump is good and sturdy, worth the money we paid for it. Not so great was receiving two faulty objects in the original pack, one being the pump unit itself. Although the pump was replaced quickly, the customer service representative was dismissive and a rude when asked about their quality control. Would recommend against using Ardo based on this and will write it up on Trust Pilot when I get minute.”

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Posted 4 years ago

“As a company I think you're great but I have been so disappointed with the breast pump. It has never worked for me. I have had so much more success with a much cheaper pump. I followed the advice of your sales assistant but it still didn't work for me. I can't fault your excellent customer service though!”

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Posted 4 years ago

Hi Kate, thank you for your really lovely comments about our customer service it means a lot to the dedicated staff. I am sorry that you did not have much success with the pump we offer online consultations if that is of any help?

Posted 4 years ago

“Brilliant, efficient and speedy customer service. I can’t fault it.”

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Posted 4 years ago

“I found BFing a real struggle at the start, I didn’t think I would be able to do it. Once I realised I could hire these breast pumps I got one delivered straight away, the delivery was quick and easy, and started pumping. It made my breast feeding journey so much easier because it encouraged me to produce more milk and allowed me to produce milk when it suited me, not necessarily when baby was hungry, plus it enabled me to go out and meet with friends. Cannot recommend enough.”

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Posted 4 years ago

“Couldn’t recommend this breast pump enough, I first rented this pump from my local child and family centre recommended by my health visitor. Fell In love with it from day 1, when I finished with the rental I instantly brought my own, I am now able to pump 6oz in one sitting.”

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Posted 4 years ago

“We have had an Ardo breast pump for a few years and have just had our second child. We had a small problem with our calypso unit and sent it back to Ardo for them to try and fix it and because it was still under warranty they sent back a brand new unit the next day. Wendy was very prompt and helpful and ensured there was no disruption to our feeding patterns. Especially in this time of COVID 19 this was one less thing to stress about as it was dealt with so promptly. Highly recommend the products and customer service.”

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Posted 5 years ago

“I cannot praise this company and their products enough. Excellent online support whilst trying to decide which breast pump to hire. During the midst of a pandemic and the day before a bank holiday they got it delivered for me the very next day. My milk supply had already started to stop flowing so I had little hope this would work, but after persisting I was able to go from producing 15ml to 90ml within only 2 days! Then as each day went by the volume increased each day. I was getting nothing from my manual breast pump. The more you use the more you Express and this is a seriously impressive piece of kit. Don't debate about if you this its worth the money. Take it from me, it most definitely is!”

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Posted 5 years ago

“I have a Calypso double pump that I bought 4 years ago used intensively as I donated milk for many months, which still works perfectly and it's very silent, which is also a big plus. I also bough milk storage bags recently which are also really simple to use. I love Ardo because their products have an amazing quality but I also chose them because they are WHO code compliant, which is very important for me! :)”

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Posted 5 years ago

“This pump has worked absolute miracles in just a short space of time. It’s quite quiet compared to others I have used. This pump has increased my supply by nearly a third in just a couple of weeks. Double pumping is so much quicker and easier.”

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Posted 5 years ago

“I bought the 22mm inserts for the 26mm breast shields to make them more comfortable. The website is easy to use, the postage is relitavley quick and I was happy mostly with the product. I will say however that I think the design could be improved, as the shell inserts to not "snap in" and move about. This decreases the suction and the milk output. Not impressed that I did a one hour power pump at 4am only to collect 20ml. I have found that heating the inserts under the hot tap before inserting into the 26mm shell makes them grip better and you get better suction. Why not just make a 22mm cone, not an insert? Less parts to wash which would be a bonus and less parts to buy.”

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Posted 5 years ago

Ardo Medical Ltd is rated 4.7 based on 758 reviews