Aquapet Reviews

Name: Aquapet
Address: Kingsfield Road, Barwell
Rating: 4.83

4.8 Rating 6,008 Reviews

97 %

of reviewers recommend Aquapet

4.8

Based on 6,008 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455843400

Email:

sales@aquapet.co.uk

Location:

Kingsfield Road
Barwell
LE9 8NZ

Aquapet 5 star review on 29th February 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived very quickly, no issues”

Helpful Report

Posted 3 weeks ago

Dear Shirley,Thank you so much for taking the time to leave us a fantastic 5-star rating for Aquapet! We truly appreciate your support and it means a lot to us. Arrived very quickly, no issues. We're thrilled to hear that your order arrived promptly and without any problems. Your satisfaction is our top priority, and we're glad we could provide you with a smooth shopping experience. Once again, thank you for choosing Aquapet and for your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We hope that you continue to enjoy your purchase! Best regards, Rich

Posted 3 weeks ago

“Arrived in good time”

Helpful Report

Posted 3 weeks ago

Thank you for your review!

Posted 3 weeks ago

“Wow!! Received the next day. Very impressive. Pond is looking better already and fish are much happier now. Thank you xx”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We are very pleased your happy with our service. Kind regards Rich

Posted 3 weeks ago

“I ordered the new dart frog vivarium by exo terra. Not only was this a great price but it also arrived quickly and I was very pleased with how well the tank had been wrapped and packaged to ensure it arrived safely and in one piece! This is the first time purchasing from Aquapet and it isn't a company that I had heard of before however I will definitely be shopping here in the future! A great experience all round”

Helpful Report

Posted 3 weeks ago

Thank you for your review and your kind word's! Its very much appreciated. Kind regards Rich

Posted 3 weeks ago

“Well packagedand delivered on time.”

Helpful Report

Posted 3 weeks ago

Thank you for your review!

Posted 3 weeks ago

“Excellent service from Aquapet, pitty I can't say the same about Royal Mail. Items ordered on Sat 30/03, items dispatched Tue 02/04, due to Easter weekend, by Royal mail 48hr tracked service, finally arrived on Sat 06/04. The lady I spoke to on the phone even offered to send a replacement if item hadn't arrived by Monday.”

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Posted 3 weeks ago

Thank you for your review! Very much appreciated. Kind regards Rich

Posted 3 weeks ago

“Ordered on line. Cheaper than a well known company start with an A. Arrived on4 days well packed”

Helpful Report

Posted 3 weeks ago

Thank you for your review!

Posted 3 weeks ago

Thank you for your review!

Posted 3 weeks ago

“The item is exactly as described, was well packaged and works superbly. Very quick delivery too. Thank you.”

Helpful Report

Posted 3 weeks ago

Thank you for your review! Ivery much appreciated Kind regards

Posted 3 weeks ago

“Such a good price and exceptional service. I was surprised to receive my item so quickly and am very happy with the product and service I received.”

Helpful Report

Posted 1 month ago

Thank you for your review! Its very much appreciated. Kind Regards

Posted 1 month ago

“Well priced for item, efficent ordering process and speedy delivery. Overall great service,”

Helpful Report

Posted 1 month ago

Thank you for your review! Its very much appreciated. Hope to see you again soon! Kind regards Rich

Posted 1 month ago

“Excellent service, good price and prompt delivery.”

Helpful Report

Posted 1 month ago

Thank you for your review! Regards Rich

Posted 1 month ago

“Very quick service and items well packed. Thanks.”

Helpful Report

Posted 1 month ago

Thank you for your review! Very much appreciate. Kind regards Rich

Posted 1 month ago

“Amazing store, here I find the best deal and my item was delivered in less them 48 hours. I highly recommend Aquapet…you guy’s smashed.”

Helpful Report

Posted 1 month ago

Thank you for your review! It's very much appreciated.

Posted 1 month ago

“This was my first order from Aquapet and I have to say the service has been impeccable. I ordered on a Saturday when they were closed, they dispatched on Monday and it arrived on Tuesday. Absolutely superb service and extremely well packaged. Added to that their prices were excellent. I am very happy and will definitely use again. Thanks!”

Helpful Report

Posted 1 month ago

Thank you for your review! Very much appreciated. Hopefully see you again soon. Regards

Posted 1 month ago

“Bought a mini Exo-terra terrarium from them on 7/3/24 it arrived the following day. Had no issue's with the ordering process and could not be happier with the speed with which my order arrived. I will 100% be using them again to buy more terrariums from and maybe other bits. Great service.”

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Posted 1 month ago

Thank you for your review! Very much appreciated.

Posted 1 month ago

“Ordered a Vision birdcage and it was delivered the next day, cage easy to assemble. Couldnt be happier.”

Helpful Report

Posted 1 month ago

Thank you for your review! Very much appreciated.

Posted 1 month ago

“Found the spares I needed for my old pond filter at fair prices. Easy to navigate website and useful exploded diagrams showing clearly the various parts. Well packaged and free delivery is a bonus.”