Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,381 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,381 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

Write Your review

Tell us how Aquability made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tradesmen were fantastic .admin leaves a lot to be desired.wrong sinks,wrong infill panels.Although the fitting would have been done in one day,my experience it has taken around four months.not good!!”

Helpful Report

Customer Satisfaction is extremely important to us and we pride ourselves on providing excellent service to all our customers, unfortunately it seems on this occasion things were not up to our usual standard and we apologise for any inconvenience these issues may have caused you, we trust everything is now resolved to your satisfaction. If not please do not hesitate to contact us, we will also pass on your positive feedback to our fitters and thank you for this as all feedback is important to us.

“we are satisfied with the workmen they were all most helpful and nothing too much trouble with my questions etc I shall call you if there's anything I do not understand ps the staff via office were also most helpful Thanks”

Helpful Report

We are very pleased to hear you had a positive experience with our installation team and office staff, customer service is very important to us. Thank you very much.

“I AM REALLY THRILLED WITH MY NEW BATHROOM - SHOWERING IS AMAZING. IF YOU AWARD YOUR EMPLOYEES I WOULD LIKE TO NOMINATE DANNY AND JOHNNY WHO WENT THE EXTRA MILE TO MAKE OUR BATHROOM WONDERFULL 5 STAR PLUS”

Helpful Report

What fantastic comments, thank you very much. we are sure Danny and Johnny will be thrilled with this feedback. We are also glad you are enjoying your new shower as intended. Thank you again.

“Very happy, Oliver, Ian and Harry are brilliant.”

Helpful Report

We are glad to hear you are happy, we will pass your comments onto Oliver, Ian and Harry who we are sure will enjoy this feedback on their hard work. Thank you very much

“1st class job all fitted excellent”

Helpful Report

Thank you for the feedback, we are pleased to learn you have been left happy with the installation and overall product. Thank you again,

“Very happy with the shower.”

Helpful Report

We are so happy to learn you are happy with your new shower as intended. Thank you for your feedback.

“Very satisfied with the shower, all the staff have been brilliant.”

Helpful Report

Thank you very much, we take customer service seriously so its great to hear you have had a brilliant experience with our staff. We are pleased to learn you are enjoying your new shower as intended.

“Shower is lovely. The fitters were polite and cleaned up after themselves.”

Helpful Report

Thank you for your comments, its lovely to hear you are enjoying your new shower as intended and had a positive experience with installation. Thank you again.

“Friendly workmen. New bath is very good.”

Helpful Report

Thank you very much, we are pleased to learn you are enjoying your bath as intended and experienced a friendly service on installation.

“Very pleased, Quality engineers and staff, especially Mike and Rob. Many thanks.”

Helpful Report

Thank you for the wonderful review. This will be passed onto Mike and Rob who we are sure, will be pleased to receive this feedback to their hard work and more importantly that you are enjoying your product. Thank you again.

“I am happy with my new bath, the workmen did a good job”

Helpful Report

Thank you very much for this review, we are so pleased to learn you are happy with your new bath. We will pass on your positive feedback to our fitters.

“Happy with the installation it works brilliant.”

Helpful Report

“VERY PLEASED WITH WHOLE JOB VERY EFFICIENT AND SERVICE CALLOUT AGAIN VERY FAST AND EFFICIENT”

Helpful Report

“Very satisfied. Very professional.”

Helpful Report

“Shower works fine. Helped us a lot.”

Helpful Report

“We are very pleased with the shower. It has made life much easier. It was installed in the day and the fitters never stopped. Very hard working men. Yes we are very pleased from start to finish.”

Helpful Report

“Having written a 1* review prior to having our shower unit fitted, I feel that perhaps this was a little unfair - yes, there were things not as they should have been, and I hope the company will try to improve inter-departmental communications. Now the unit has been fitted, I can say that the fitter, on his own, did a marvellous job of extracating our old bath, with the minimum of effort. The fitting of the shower unit (apparently) went very well, and we are very pleased with the result.”

Helpful Report

“My new shower looks great and fits in perfectly well. Thank you for a good job.”

Helpful Report

“We are so pleased with it and the after care. We will have no hesitation in recommending to a friend.”

Helpful Report

“Everything is fine. I’m quite happy with the work done and the shower looks great.”

Helpful Report

Aquability is rated 4.9 based on 1,381 reviews