Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,897 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication was ok. Follow up after was very good. Very happy with the shower.”

Helpful Report

Dear Mr Walkerdine, Thank you for the five star rating! It’s fantastic to know that you’re enjoying your new shower and that that you were pleased with the follow-up! Kind regards, The Aquability Customer Service Team

“All work carried out to correct specification. Happy with the overall job.”

Helpful Report

Dear Mr Machin, Thank you for your wonderful review! We’re glad to hear that you are happy with the work carried out. Your satisfaction is what we strive for! Kind regards, The Aquability Customer Service Team

“Could not be more pleased. So impressed with the shower. Dad finds it a lot easier to get in and out. 5 star.”

Helpful Report

Dear Mr and Mrs Purvis Thank you for your wonderful review! We’re thrilled to hear that the shower has made it easier for your dad to get in and out. Your satisfaction is incredibly important to us, and we appreciate your trust in our products. Kind regards, The Aquability Customer Service Team

“I’ve found it very convenient. There was only one thing was I had to put my bath mat in as I found the base a bit slippy but overall really pleased. I used it every day and am very happy with it”

Helpful Report

Dear Mrs Capstack, Thank you for taking the time to share your feedback! We’re glad to hear that you found our product convenient and that you've been using it daily. We appreciate your note about the base being a bit slippery and have organised an inspection accordingly. Your satisfaction is important to us, and we’re thrilled you’re happy overall! Kind regards, The Aquability Customer Service Team

“Pleased with everything. Very quick and efficient service. Very happy with the new bath. Would definitely recommend”

Aquability 5 star review on 19th March 2025

Helpful Report

Dear Mrs Prew, Thank you so much for your wonderful review! We’re thrilled to hear that you were pleased with our quick and efficient service, and that you’re happy with your new bath. Your recommendation means the world to us! Kind regards, The Aquability Customer Service Team

“Really pleased with my new bath and spa”

Helpful Report

Dear Mrs Whyntie, Thank you for your wonderful review! We're delighted to hear that you are pleased with your new bath and spa. It was a pleasure to assist you and we hope that you are really enjoying the opportunity to relax and unwind in a full-length bath again. Kind regards, The Aquability Customer Service Team

“Installation was very good, fast and tidy. I found the communication with the office a bit hard but it all turned out in the end. Very pleased.”

Helpful Report

“Everything went like clockwork and the installers have a completed a great job. They were very tidy and polite. Many thanks.”

Helpful Report

“Everything went smooth. Top marks. The walk in shower has been a god send and we are very happy we purchased. Would definitely recommend Aquability.”

Helpful Report

“Happy with the overall job. The bolt on the seat wasn't fit right but the issue was solved”

Helpful Report

“The fitters have a completed a top job and were very tidy and professional.”

Helpful Report

“My new walk in bath looks very neat and tidy. Danny the fitter completed an excellent Job and was polite and tidy and cleaned up after himself. Everything was completed quickly and done all in one day.”

Helpful Report

“We are very happy with the new shower, it’s made it so much easier for us. No complaints whatsoever 5 stars”

Helpful Report

“My Bathroom Solutions were solved after quite a wait. Thank you to everyone who helped. I especially want to thank Ron for all his patience and diligence in getting my problems solved. Thank you Ron.”

Helpful Report

Dear Helen, Thank you for your 5-star review! We’re so glad that we could help resolve your bathroom solutions. We appreciate your kind words. Best regards, The Aquability Customer Service Team

“We are very pleased with our new walk in bath. Everyone we have dealt with at Aquability has been polite and courteous. Danny the fitter was very professional and tidy and he’s completed a lovely job.”

Aquability 5 star review on 11th March 2025

Helpful Report

Dear Mr and Mrs Moore Thank you for your wonderful review! We’re so glad to hear that you are pleased with your new walk-in bath and that our team, especially Danny, made the experience a positive one. Your kind words about his professionalism and tidy work truly mean a lot to us! Kind regards, The Aquability Customer Service Team

“Everything went perfect. Service from office was fine and installation went smooth. Only gripe is the noise from the waste pump but all is fine. Would definitely recommend Aquability.”

Aquability 5 star review on 10th March 2025

Helpful Report

Dear Mr Evans, Thank you for your wonderful review! We’re delighted to hear that you are happy with our service and the shower installation. We appreciate your feedback regarding the noise from the waste pump and have arranged for an inspector to attend to look into this. Your recommendation means a lot to us! Kind regards, The Aquability Customer Service Team

“It was fitted really quickly and efficiently The shower is just as we wanted”

Helpful Report

Dear Mr Benham, Thank you for your wonderful review! We’re glad to hear that the installation was completed quickly and efficiently, and that the shower meets your expectations. Kind regards, The Aquability Customer Service Team

“Shower was faulty upon installation. Pressured my step-mother into signing a contract, despite knowing full well that I was paying for it. Don't trust any verbal agreements they give, they won't honour them”

Helpful Report

“The fitters completed an excellent job and were a pleasure to have in our home. The lads were very polite and tidy. The new bath is great to use.”

Helpful Report

Dear Mr Salt, Thank you for your wonderful review! We’re so glad to hear that our fitters carried out an excellent job and made a positive impression during their time in your home. Your feedback regarding their politeness and tidiness is greatly appreciated. Enjoy your new bath! Kind regards, The Aquability Customer Service Team

“First class service from everybody. Very happy with everything”

Helpful Report

Dear Mr Dempster, Thank you for your wonderful review! We’re so glad to hear that you experienced first-class service from our team. Your satisfaction is very important to us! Kind regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,897 reviews