ANYVAN Reviews

Name: ANYVAN
Address: The Triangle, 5 -17 Hammersmith Grove, Hammersmith, London, London Borough of Hammersmith and Fulham
Rating: 3.46

3.5 Rating 3,127 Reviews

62 %

of reviewers recommend ANYVAN

Company Reviews

Metrics

Info

3.5

Based on 3,127 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5

About ANYVAN:

AnyVan makes moving anything, anywhere hassle-free and affordable using trusted drivers. Whether you're moving a sofa down the road or your whole home across the country, we've got a van for that!

Phone:

020 3872 3050

Email:

info@anyvan.com

Location:

The Triangle, 5 -17 Hammersmith Grove,
Hammersmith,
London
London Borough of Hammersmith and Fulham
W6 0LG

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Desided to use Anyvan for the great reviews to my cost? Made my booking 25th July, 28th July designated remover ref: Yorklee112 Robert Craven, round about 10th Aug for no apparent reason (Robert) cancelled job. I actually called Anyvan, they asked me why he cancelled, (moving foward) company said Robert had back-2-back delivery's, Anyvan, asked could I changed my removel date, or better still move in to my new home in the morning instead?? ????strange when I had exchange contract & solicitors agreed a time I could collect my house keys. After all Robert did have back-back Jobs how could he re-fit in my pre-booked delivery.”

Helpful Report

Posted 9 years ago

“Beware if you need invoice to claim the cost !!! Nothing wrong with relocation service - "mantass "-company itself. It's issue with Anyvan which took deposit money but refused to give proper invoice - stating impossible to amend. Anyvan took 30% of booking cost in their pocket - but invoice didn't include what date is the relocation, from where to where, how much was left to pay. Second invoice from relocaiton company " Mantass " didn't also state how much was given, it showed the remaing balance. It looked like 2 seperate invoice. As the result, my employer refused to pay booking fees ( as it didn't include any other data apart from £54). Be ware or book to company directly.”

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Posted 9 years ago

“Decided halfway down the stairs to disassemble the wardrobe. And then charged extra for taking longer. And then refused to discuss scuffing and paint damage because it wasnt wrapped in brown paper.”

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Posted 9 years ago

“The service was ok. The mover contacted us very late, Very disappointed on the professionalism.”

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Posted 11 years ago

ANYVAN is rated 3.5 based on 3,127 reviews