Anorak Reviews

Name: Anorak
Address: Anorak PO Box 80671, London, United Kingdom
Rating: 4.72

4.7 Rating 3,902 Reviews

94 %

of reviewers recommend Anorak

4.7

Based on 3,902 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Location:

Anorak PO Box 80671,
London
United Kingdom
SE23 9GD

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Anorak 5 star review on 16th October 2023

113

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good designs. Changed my delivery date for me.”

Helpful Report

Posted 7 years ago

“Buying in the sale a few small items for Christmas at a reduced price excellent. Shame the cost of the parcel was as much as the items purchased.”

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Posted 7 years ago

“Dear Anorak team, Thanks for giving us this chance to know our opinions, I didn't find myself comfortable writing mine in Instagram let's say... When I did my purchase I thought I was buying pure british products, meaning designed and created by english people and manufactured in England. To be honest, I've founded quite upsetting to see the "made in China" label. I believe we pay a fare good price (there are sooo many bags around there a lot cheaper made in China) for a nice design, good quality of cotton, attention to detail and so, but I thought part of the price was for being made in England, with all what that means (respecting labour's hours, good salary, etc) Who knows where was this made? Which factories? Do they respect labour's rights? Etc etc... It would go a lot more with your shop I think, if you would make your things local, in UK. I see it "more Anorak", at least thats is what I thought, when I was doing my shopping... For a "made in China" bag, I would by one in Ikea a lot cheaper and quite the same... All the best! Mercedes Salas”

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Posted 7 years ago

“I ordered a clothes peg bag - it was so attractive in the photo that I ordered a second as a gift. When they arrived they were tiny. They are also badly designed with no cover over the pegs. Postage costs means it's not worth returning them but I won't be giving the gift. Disappointed.”

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Posted 8 years ago

“Can't comment as I haven't received the item yet. Do t know where it's got to”

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Posted 8 years ago

Hi Helen, Please contact info@anorakonline.co.uk with your order number so we can track your order for you. Many thanks, Anorak Team.

Posted 8 years ago

“Matt is lovely except one thing.....too small. It would be much better to have a choice in sizes. I would not mind to pay a bit more for a larger size.”

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Posted 8 years ago

“china plates in a family type picnic basket??????????????????? Have had to buy extras.”

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Posted 8 years ago

“Box is nice but in my opinion is still a bit over-priced even at the reduced price of £66. There was a mark on the outside and a few lumps and bumps inside - quality for the price is not great. Decided to keep it as my toddler loved the rabbit print and it makes a nice toy storage box.”

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Posted 8 years ago

“Open the box and found the product was put upside down, and the surface of the product is a bit yellow from spot to spot, not all white, not sure if this product is brand new, and so a bit disappointed, hope the product can be packed more carefully and the product can be presented as brand new product.”

Helpful Report

Posted 8 years ago

“Products lovely,unfortunately missed the first delivery so phoned ukmail to ask if an evening slot was possible as I work during the day and the depot is miles away (I don't have transport) Was told I'd have to contact Anorak as evening delivery more expensive! The man I spoke to at ukmail was blunt,indifferent and not at all pleasant. Ended up having the parcel delivered to my daughters workplace which was not ideal. Probably won't order from Anorak again. Wish the website stated which delivery company they used. Presumed at the p+p I'd paid was arriving by normal post”

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Posted 8 years ago

“Unfortunately the day after my purchase I received an email advising me that the item was now 30% off.”

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Posted 8 years ago

“Ridiculously overpriced but good quality and unique products.”

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Posted 8 years ago

“It's a present for my daughter on November 5th, so it hasn't been opened yet!”

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Posted 8 years ago

Anorak is rated 4.7 based on 3,902 reviews