Products lovely,unfortunately missed the first delivery so phoned ukmail to ask if an evening slot was possible as I work during the day and the depot is miles away (I don't have transport) Was told I'd have to contact Anorak as evening delivery more expensive! The man I spoke to at ukmail was blunt,indifferent and not at all pleasant. Ended up having the parcel delivered to my daughters workplace which was not ideal. Probably won't order from Anorak again. Wish the website stated which delivery company they used. Presumed at the p+p I'd paid was arriving by normal post